Gene Kim

Portland, Oregon, United States Contact Info
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Book: "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win"

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Gene Kim has been studying high-performing technology organizations since 1999. He was…

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  • Book: "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win"

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Publications

  • Wiring the Winning Organization: Liberating Our Collective Greatness through Slowification, Simplification, and Amplification

    IT Revolution Press

    Decode the Wiring Secrets behind High-Performing Teams
    DevOps, Lean, and Agile got us part of the way. Now, Wiring the Winning Organization gets us over the finish line. Drawing on decades of meticulous research of high-performing organizations and cross-population surveys of tens of thousands of employees, award-winning authors Gene Kim and Dr. Steven J. Spear introduce a groundbreaking new theory of organizational management. Organizations win by using three mechanisms to slowify…

    Decode the Wiring Secrets behind High-Performing Teams
    DevOps, Lean, and Agile got us part of the way. Now, Wiring the Winning Organization gets us over the finish line. Drawing on decades of meticulous research of high-performing organizations and cross-population surveys of tens of thousands of employees, award-winning authors Gene Kim and Dr. Steven J. Spear introduce a groundbreaking new theory of organizational management. Organizations win by using three mechanisms to slowify, simplify, and amplify, which systematically moves problem-solving from high-risk danger zones to low-risk winning zones. Foreword by ADM John Richardson, US Navy (Ret.)

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  • The DevOps Handbook, Second Edition: How to Create World-Class Agility, Reliability, & Security in Technology Organizations

    IT Revolution Press

    Featuring new foreword and updated material by Dr. Nicole Forsgren.
    This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies! Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace.

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  • The Unicorn Project: A Novel about Digital Disruption, Developers, and Overthrowing the Ancient Powerful Order

    IT Revolution Press

    This highly anticipated follow-up to the bestselling title The Phoenix Project takes another look at Parts Unlimited, this time from the perspective of software development. In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system…

    This highly anticipated follow-up to the bestselling title The Phoenix Project takes another look at Parts Unlimited, this time from the perspective of software development. In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals.

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  • Accelerate: The Science of Lean Software and DevOps

    IT Revolution Press

    Winner of the Shingo Publication Award
    How can we apply technology to drive business value? For years, we’ve been told that the performance of software delivery teams doesn’t matter―that it can’t provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what…

    Winner of the Shingo Publication Award
    How can we apply technology to drive business value? For years, we’ve been told that the performance of software delivery teams doesn’t matter―that it can’t provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.

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  • The DevOps Handbook, First Edition: How to Create World-Class Agility, Reliability, & Security in Technology Organizations

    IT Revolution Press

    This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies! Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace.

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  • The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

    IT Revolution Press

    Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO. The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of…

    Bill is an IT manager at Parts Unlimited. It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO. The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with manufac- turing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.

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  • Visible Ops Security: Achieving Common Security and IT Operations Objectives in 4 Practical Steps

    IT Process Institute

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  • The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps

    IT Process Institute

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Patents

  • Use of inference techniques to facilitate categorization of system change information

    Issued US 8600996

    This patent describes a technique for using clustering algorithms to easily classify changes to critical system configurations. At the time we joked that it was "Clippy" for Tripwire Enterprise: "It looks like last night’s change to x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.cat was part of an expected Adobe Acrobat upgrade. Would you like to approve the change as part of ticket #32479?"

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  • Use of inference techniques to facilitate categorization of system change information

    Issued US 8600996

    This patent describes a technique for using clustering algorithms to easily classify changes to critical system configurations. At the time we joked that it was "Clippy" for Tripwire Enterprise: "It looks like last night’s change to x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700.cat was part of an expected Adobe Acrobat upgrade. Would you like to approve the change as part of ticket #32479?"

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  • Computing environment and apparatuses with integrity based fail over

    Issued US 7360099

    Computing units of a computing environment are equipped with means to determine their respective integrity. Further, each computing unit is equipped, such that if its integrity is determined to have been compromised, the computing unit automatically takes itself out of service. In one embodiment, prior to the automatically removing itself from service, a degree of compromise is determined. If the degree of compromise is determined to be within an acceptable risk level, the compromised computing…

    Computing units of a computing environment are equipped with means to determine their respective integrity. Further, each computing unit is equipped, such that if its integrity is determined to have been compromised, the computing unit automatically takes itself out of service. In one embodiment, prior to the automatically removing itself from service, a degree of compromise is determined. If the degree of compromise is determined to be within an acceptable risk level, the compromised computing unit fails itself over to one or more other computing units in the computing environment.

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  • Computing apparatus with automatic integrity reference generation and maintenance

    Issued US 7243348

    An apparatus is equipped to automatically update one or more integrity references of a software entity, when the software entity is installed onto the apparatus. The apparatus is further equipped to periodically determine whether the integrity of the apparatus has been compromised based at least in part on the one or more integrity references of the software entity that are automatically updated during installation of the software entity.

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Projects

  • DevOps Audit Defense Toolkit

    Vision: Define the authoritative guidance of how management and auditors should conduct audits where DevOps practices are in place, in support of accurate financial reporting, regulatory (e.g., SEC SOX-404, HIPAA, FedRamp, EU Model Clauses and the proposed SEC Reg-SCI regulations) or contractual obligations (e.g., PCI DSS, DOD DISA), or effective and efficient operations.

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  • DevOps Audit Defense Toolkit

    Vision: Define the authoritative guidance of how management and auditors should conduct audits where DevOps practices are in place, in support of accurate financial reporting, regulatory (e.g., SEC SOX-404, HIPAA, FedRamp, EU Model Clauses and the proposed SEC Reg-SCI regulations) or contractual obligations (e.g., PCI DSS, DOD DISA), or effective and efficient operations.

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