Boston, Massachusetts, United States
Contact Info
5K followers
500+ connections
Activity
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Grateful to US Ambassador Jane Hartley for hosting us earlier this week for our Gala Dinner Reception at her wonderful home, Winfield House. She…
Grateful to US Ambassador Jane Hartley for hosting us earlier this week for our Gala Dinner Reception at her wonderful home, Winfield House. She…
Liked by Jeffrey F Rayport
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An exciting day to be a Resident! https://lnkd.in/e7tpYirk
An exciting day to be a Resident! https://lnkd.in/e7tpYirk
Liked by Jeffrey F Rayport
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TL;DR: London was fantastic! 🇬🇧 Longer version: Spent a week delving into London’s VC and entrepreneurship scene and it was amazing! Here are…
TL;DR: London was fantastic! 🇬🇧 Longer version: Spent a week delving into London’s VC and entrepreneurship scene and it was amazing! Here are…
Liked by Jeffrey F Rayport
Experience & Education
Publications
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Brand Engagement
TRUE from FleishmanHillard
What really drives the connection between consumers and brands.
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The Rise of Virtual Brick-and-Mortars
Don’t count on bringing customers to your brand. Bring your brand to your customers.
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Advertising and the Internet of Things
HBR.org
Outside of commercial environments like the Consumer Electronics Show or academic ones like Ashton’s lab, we are still in the early days of turning today’s “dumb” objects into “smart” ones. But for marketers, the potential value of building stronger brands through interactions between products and users is clear.
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Use Big Data to Predict Your Customers' Behaviors
HBR.org
As marketers and machine systems learn more about our attitudes and behaviors, they’re likely to achieve greater intimacy with consumers and customers than ever before.
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What Big Data Needs: A Code of Ethical Practices
MIT Technology Review
Four key principles that companies should follow if they hope to analyze customers' data without alienating them.
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Technology Will Make Collaboration Your Next Competitive Advantage
MIT Technology Review
New tools are changing the way people work with each other, their companies’ partners, and their customers.
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Google's Search Gold Mine Could Tap Out
BusinessWeek
Unless Google's search prowess takes a more "vertical" turn, the company's "horizontal" search strategy is increasingly vulnerable to specialist search sites
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The Miracle of Memphis
MIT Technology Review
A visit to FedEx’s SuperHub, where technology powers the global economy while you sleep.
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Seven Social Transformations Unleashed by Mobile Devices
MIT Technology Review
A ubiquitous technology redefines the way we engage with people, information, and companies.
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Cable TV vs. Cable Broadband
BusinessWeek
By delivering high-speed Internet access, the cable industry has given its customers a way to bypass its monthly subscriptions to programming
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Make Online Ads Accountable
BusinessWeek
Setting ad prices based on the number of times someone looks at a page is misguided. Let's charge based on whether a message is effective
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Social Networks Are the New Web Portals
BusinessWeek
Social networks like Facebook and MySpace are becoming the new gateways to the Web, threatening the dominance of Google, Yahoo, MSN, and AOL
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Why Ballmer Bailed on Yahoo
BusinessWeek
According to consultant Jeffrey F. Rayport, there are five reasons Microsoft's chief gave up on his bid for Yahoo, including its cost and its not making sense
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Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Harvard Business School Press
In Best Face Forward, Jeffrey F. Rayport and Bernard J. Jaworski argue that as this "front-office automation" revolution unfolds, competitive advantage will increasingly depend on deploying the right mix of interfaces with customers - human, automated, and hybrids of both - to surpass current levels of performance and service.
Other authorsSee publication -
Introduction to e-Commerce
McGraw Hill/Irwin
More activity by Jeffrey F
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Last month, Jeffrey Bussgang, Lindsay Hyde, and Christina Wallace invited me to speak at Launching Tech Ventures at Harvard Business School. The…
Last month, Jeffrey Bussgang, Lindsay Hyde, and Christina Wallace invited me to speak at Launching Tech Ventures at Harvard Business School. The…
Liked by Jeffrey F Rayport
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I just completed the launch of my Harvard Business School course, The Founder Mindset. Building this class, in many ways, has been similar to my…
I just completed the launch of my Harvard Business School course, The Founder Mindset. Building this class, in many ways, has been similar to my…
Liked by Jeffrey F Rayport
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I’m happy to share that I’m starting a new position as Chairman / Investor at Wondrwall Holdco Limited.
I’m happy to share that I’m starting a new position as Chairman / Investor at Wondrwall Holdco Limited.
Liked by Jeffrey F Rayport
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I feel compelled to call attention to the predictable dynamic that the legitimate concerns about antisemitism on university and college campuses will…
I feel compelled to call attention to the predictable dynamic that the legitimate concerns about antisemitism on university and college campuses will…
Liked by Jeffrey F Rayport
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Our 11th annual edition of FF North America in NYC brought together the very best of Europe’s tech community with North America’s most inspirational…
Our 11th annual edition of FF North America in NYC brought together the very best of Europe’s tech community with North America’s most inspirational…
Liked by Jeffrey F Rayport
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Yesterday I had the great joy and privilege to see one of the teachers who helped change my life. Michael Lockett has been a most remarkable…
Yesterday I had the great joy and privilege to see one of the teachers who helped change my life. Michael Lockett has been a most remarkable…
Liked by Jeffrey F Rayport
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Introducing True Story London—The Podcast 🎙️ I wanted to share my passion project for the last several years—True Story London and the podcast that…
Introducing True Story London—The Podcast 🎙️ I wanted to share my passion project for the last several years—True Story London and the podcast that…
Liked by Jeffrey F Rayport
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I'm excited to share my appointment as CEO of Inspirato, replacing founder Brent Handler who will continue on as a board member. For those of you…
I'm excited to share my appointment as CEO of Inspirato, replacing founder Brent Handler who will continue on as a board member. For those of you…
Liked by Jeffrey F Rayport
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Dear friends, I’m very excited to let you know that I’ve returned to IBM! When I joined in 1996, the internet was about to change the world, and IBM…
Dear friends, I’m very excited to let you know that I’ve returned to IBM! When I joined in 1996, the internet was about to change the world, and IBM…
Liked by Jeffrey F Rayport
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Today we’re thrilled to celebrate Charlie Miller’s promotion to Chief Financial Officer. For the past 8 years, Charlie has played a crucial role in…
Today we’re thrilled to celebrate Charlie Miller’s promotion to Chief Financial Officer. For the past 8 years, Charlie has played a crucial role in…
Liked by Jeffrey F Rayport
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