“I had the pleasure of recently working with PJ when Robert Graham recruited her to take a deep dive into our customer data and hone in on loyalty/retention rates. PJ approached the assignment by conducting a thorough analysis of the company's omni-channel technology capabilities, and immersing herself in the unique relationship Robert Graham's customers have with the brand. Working with PJ was insightful and highly productive. Her approach was always customer-focused with an eagle eye on data insights to tell the story. But she didn’t stop there. Her personal outreach to actual customers rounded out her deliverables providing true insight informed by data. She offers the perfect balance of quantification and qualitative data to provide actionable and productive next steps. PJ’s follow up, tenacity and agility was/is very much appreciated. ”
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I’m a data-driven strategist and digital leader with diverse experience leading…
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