“I had the pleasure to manage Phoebe during her time with the platinum support program as a Technical Support Account Manager. Her customer service is second to none and her technical aptitude is stellar and growing each day with no ceiling in sight. Her initiative with proactively engaging with and advocating for her customers added to their overall success and created a warm dynamic. Later during her time within technical product management, Phoebe took that same technical drive and customer commitment to the product teams and diligently worked to improve customer experience as well as product supportability. She has a proven record of striving for high customer satisfaction and measurable customer success. She would be a valuable asset to any team and have an immediate and positive impact. She has my full and fervent recommendation. ”
About
In essence, my blend of technical expertise, a customer-first approach, and strategic…
Activity
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After 2.5 years of sacrifice and dedication to task, it’s hard to believe that Graduation has come and gone. Getting this Master’s Degree has been an…
After 2.5 years of sacrifice and dedication to task, it’s hard to believe that Graduation has come and gone. Getting this Master’s Degree has been an…
Liked by Phoebe Lan
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5 weeks into my career in the physical security space (loving every minute!) and quite a few people have asked me why I made the leap. After all, it…
5 weeks into my career in the physical security space (loving every minute!) and quite a few people have asked me why I made the leap. After all, it…
Liked by Phoebe Lan
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I miss this. At its best, this is a place where we are valued for the complete people we are, where extraordinary progress is achieved for…
I miss this. At its best, this is a place where we are valued for the complete people we are, where extraordinary progress is achieved for…
Liked by Phoebe Lan
Experience & Education
Licenses & Certifications
Languages
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English
Full professional proficiency
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Mandarin
Native or bilingual proficiency
Recommendations received
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LinkedIn User
12 people have recommended Phoebe
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View my verified achievement from The Linux Foundation.
View my verified achievement from The Linux Foundation.
Liked by Phoebe Lan
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What do you do when you're too excited to sleep? Learn new things of course!
What do you do when you're too excited to sleep? Learn new things of course!
Liked by Phoebe Lan
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I'm happy to share my verified achievement from Capella University.
I'm happy to share my verified achievement from Capella University.
Liked by Phoebe Lan
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Corporate culture that needs to get canceled in 2024: * Micromanagement * Mandatory Return To Office * Glorifying Overworking * Expecting staff to…
Corporate culture that needs to get canceled in 2024: * Micromanagement * Mandatory Return To Office * Glorifying Overworking * Expecting staff to…
Liked by Phoebe Lan
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📣 Welcome to the very 1st #TechHireTuesday post to highlight some of the best and brightest in #presales who are actively seeking new opptys in…
📣 Welcome to the very 1st #TechHireTuesday post to highlight some of the best and brightest in #presales who are actively seeking new opptys in…
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Are you looking to break into cybersecurity? Take a page from Tinu Odeleye... Six months ago, I met Tinu through the Cyversity mentorship program…
Are you looking to break into cybersecurity? Take a page from Tinu Odeleye... Six months ago, I met Tinu through the Cyversity mentorship program…
Liked by Phoebe Lan
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Happy Friday to everyone except those making candidates jump through 872 hoops just to get hired, especially in this market. It shouldn't take 11…
Happy Friday to everyone except those making candidates jump through 872 hoops just to get hired, especially in this market. It shouldn't take 11…
Liked by Phoebe Lan
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Today is a day for celebrating! No, I'm not taking my green banner down (yet!) and I am still on a quest for my next great adventure, but 7 years…
Today is a day for celebrating! No, I'm not taking my green banner down (yet!) and I am still on a quest for my next great adventure, but 7 years…
Liked by Phoebe Lan
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