Paul Novotny

Have you talked about 'RAG' with non-tech folks? I have...And why it is needed went better than what it is Esp. when it comes to your Salesforce Use cases & BYOM Today every major AI vendor, Offers a RAG capability, & there are niche ones. Check this video from GPTfy, And let me know what I missed. #rag #salesforce #gptfy #servicecloud #chatbot #einstein #byom

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Get the scoop on top news from Salesforce's World Tour NYC including: ✅ #DataCloud offerings to unlock trusted business and customer data ✅ The new Zero Copy Partner Network which makes connecting data outside Salesforce even easier ✅ General availability of Einstein Copilot and new Copilot actions Watch here #SalesforceTour

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A summary of the webinar Benjamin Zeitz and I did for Salesforce Ben recently. https://lnkd.in/gxbcZDut tl;dr - Salesforce orgs tends to be messy. Troubleshooting is hard. Use tools. Go faster.

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💸 How can Salesforce ISVs use tiered pricing and multi-year contracts? 😎 Clip from discussion with Chirag Mehta, Founder Satrang Technologies, an ISV partner with multiple paid apps on AppExchange. 😎 The full Video podcast will premier soon on 🔗 https://lnkd.in/gdkzhmsu #Salesforce #AppExchange #Startups #ISVs #PDOs #TagsPodcast

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Before, it could take up to 25 minutes for a new lead to make it to the right sales development rep. Click below to watch how Salesforce has gotten that down to a matter of seconds with Data Cloud.

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In a complex selling environment, businesses need to improve the seller experience, drive more revenue, and optimize how they go to market. New capabilities for @Salesforce Revenue Lifecycle Management address these challenges by providing an AI-guided quoting experience for direct sellers and more:

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When you realize you have a critical problem in the middle of a salesforce release it's common for everyone to freak out. Don't lose your cool. Flosum can help. #salesforcebackup #salesforcerollback #salesforcemanagement

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ServiceNow generated $18,553,000 in free cash flow per day. That's a 46% free cash flow margin in Q1 of 2024. At the same time they grew ARR 24%. Efficient growth is the name of the game right now and ServiceNow has nailed it.  Some other metrics of note: ARR per employee grew to $431,000 per employee (best in class). Increased gross margin by a point. Increased operating income by 130%. They're at a $10B run rate right now. Generating 25% ARR growth at that run rate is bonkers.  Especially when you consider how efficiently they're doing it.  Hats off.

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What's trending in the ERP world? 1. SAP S/4HANA migrations 2. Dynamics 365 integration We have consultants who are readily available to support. Interested in a conversation? Let me know! john.harbold@roberthalf.com Garrick Alexis Judson Mark Nicole Joe Dawson

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In a complex selling environment, businesses need to improve the seller experience, drive more revenue, and optimize how they go to market. New capabilities for @Salesforce Revenue Lifecycle Management address these challenges by providing an AI-guided quoting experience for direct sellers and more:

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Get the scoop on top news from Salesforce's World Tour NYC including: ✅ #DataCloud offerings to unlock trusted business and customer data ✅ The new Zero Copy Partner Network which makes connecting data outside Salesforce even easier ✅ General availability of Einstein Copilot and new Copilot actions Watch here #SalesforceTour

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Salesforce Commerce Cloud has just been named a “Leader” in the IDC MarketScape Report “Worldwide Enterprise B2C Digital Commerce Applications.” 👏 We’ve recently added new #B2C commerce innovations that leverage data and AI to help businesses drive efficiency and revenue growth through tailored shopping experiences. Commerce Cloud is trusted by many of the world’s largest retailers to maximise their digital commerce revenue through highly personalised, digital experiences with #CRM, trusted AI, and data at the core of each customer engagement. See some of the latest innovations here: https://lnkd.in/epnW43h5 #retailinnovation

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One of the biggest stumbling blocks for a Salesforce implementation was ALWAYS #devops and #releasemangement, especially in the more complex solutions like Salesforce Industries. This issue and other providers turned projects red and delayed us weeks, quarters and, in some instances nearly a year which means frustrated execs, teams, and dreaded shelfware. Flosum was the only provider my customers truly ❤️ in helping global teams execute on-time and on-budget. It was a no brainer for me to join them helping Salesforce customers 1) lower total cost of ownership 2) follow #zerotrust 3) after the sale support #customerservice

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Are you a Microsoft Dynamics Great Plains user who’s not sure what to do as support for your solution winds down? You have 4 options. Watch our on-demand webinar to learn what they are, their implications for your business—and why Sage Intacct is the best next step. #cloud #finance #accounting #SageIntacct https://hubs.ly/Q02CknL60

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It’s not you, it’s Salesforce. Hear me out. Companies think they need to make changes to use it better as use goes down. Wrong. A lot of the time, it’s an issue with implementation and optimization. Watch this video to learn how we helped achieve a more engaged adoption of Salesforce.

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You could start with 4000 users, or, like Costco, grow into it. Either way, what's elegant about the onestream customer experience is that the more things you do in onestream the more technical debt and complexity you remove. Unify, extend, never fragment. when you do this new doors open to drive real time business performance and organizational collaboration. #cfo #business #finance #analytics OneStream Software

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