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Articles by Nelson
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Survey Shows Small Businesses Concerned About Possible Re-closures And Financial Woes
Survey Shows Small Businesses Concerned About Possible Re-closures And Financial Woes
By Nelson Penalver
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Strategies for Prospecting in A Time of Social Distancing
Strategies for Prospecting in A Time of Social Distancing
By Nelson Penalver
Contributions
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You need to generate leads for your business. How can chatbots help you?
By engaging users in real-time conversations, they efficiently gather visitor information, qualify leads, and even schedule meetings without human intervention. This 24/7 availability ensures no potential lead slips through the cracks due to timing or resource constraints. Furthermore, chatbots can personalize interactions based on user responses or past interactions, significantly enhancing the user experience and thereby increasing the likelihood of conversion. Their ability to provide immediate responses and assist multiple users simultaneously makes them an invaluable asset for businesses looking to scale their lead generation efforts effectively.
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You’re starting a new job as an Account Manager. What are the first steps to success?
For a new account manager, the path to success begins with building a solid foundation of knowledge about the products or services offered, understanding the unique needs and business goals of their accounts, and mastering the art of communication. Prioritize establishing trust and rapport with your clients through regular, meaningful interactions. Listen actively to their concerns and feedback, demonstrating your commitment to their success. Familiarize yourself with your company's resources and support systems to effectively resolve any issues your clients face. Finally, set clear, measurable goals for yourself and your accounts, and consistently review and adjust your strategies to meet these objectives.
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Your sales team is underperforming. How can you motivate them to achieve better results?
Motivating an underperformer on a sales team requires a combination of empathy, clear communication, and strategic support. Start by understanding their perspective and any challenges they're facing, both professionally and personally. Set clear, achievable goals together and recognize their progress, no matter how small. Encourage a growth mindset by providing constructive feedback and opportunities for skill development, such as sales training or mentoring. Above all, foster a supportive team environment where successes are celebrated, and setbacks are seen as learning opportunities. This approach not only motivates the underperformer but also enhances team cohesion and overall performance.
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What skills do Account Managers need to transition to leadership roles?
Transitioning from an account manager to a leadership role requires a multifaceted skill set encompassing communication, team leadership, strategic thinking, problem-solving, decision-making, stakeholder management, financial acumen, change management, empathy, conflict resolution, adaptability, and continuous learning. By cultivating these skills, account managers can successfully navigate their journey towards leadership and make meaningful contributions to their organizations' success.
Activity
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"Here's to strong women: May we know them. May we be them. May we raise them."
"Here's to strong women: May we know them. May we be them. May we raise them."
Liked by Nelson Penalver
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Learning and Love for Saint Lucia! 💙 We recently opened our Early Childhood Learning and Development Center for our Team Members' children in Saint…
Learning and Love for Saint Lucia! 💙 We recently opened our Early Childhood Learning and Development Center for our Team Members' children in Saint…
Liked by Nelson Penalver
Experience & Education
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Promotional Sales and Marketing Consultants
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Courses
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Consultative Selling | Advertising Specialty Institute (ASI) | 2015
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IBM Sales Management Training | Hewlett-Packard Management Training | Xerox Sales Training
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Small Business Administration (SBA) Emerging Leaders Initiative | Florida International University | 2015
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Organizations
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Doral Business Council
Chairman of the Board
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Coral Gables Chamber of Commerce
Member of Board of Directors
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Sandals Foundation
Member of Board of Directors
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South Florida Hispanic Chamber of Commerce
Honorary Board Member
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3 people have recommended Nelson
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Happy International Women's Day from the Florida State Minority Supplier Development Council (FSMSDC)! #FSMSDC #women #empower #inspire #motivate…
Happy International Women's Day from the Florida State Minority Supplier Development Council (FSMSDC)! #FSMSDC #women #empower #inspire #motivate…
Liked by Nelson Penalver
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MAGICAL Latina Movie Needs Your Help! Hollywood actress Yeniffer Behrens wrote, directed and is starring in the story of her life! The most…
MAGICAL Latina Movie Needs Your Help! Hollywood actress Yeniffer Behrens wrote, directed and is starring in the story of her life! The most…
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Bluegreen Vacations believes in recognizing excellence, and what better way to do that than with sun, sand, and unforgettable experiences in…
Bluegreen Vacations believes in recognizing excellence, and what better way to do that than with sun, sand, and unforgettable experiences in…
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As we celebrate #InternationalWomensDay today, I find myself reflecting on the incredible women who have shaped my life and career. Raised by a…
As we celebrate #InternationalWomensDay today, I find myself reflecting on the incredible women who have shaped my life and career. Raised by a…
Liked by Nelson Penalver
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Beyond excited to share these news!! So proud to be a part of this company and team!!
Beyond excited to share these news!! So proud to be a part of this company and team!!
Liked by Nelson Penalver
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Happy Thankful Thursday, everyone! 🌟 Today's post comes a bit later than usual, and I promise to share the reason tomorrow (hint: it involves…
Happy Thankful Thursday, everyone! 🌟 Today's post comes a bit later than usual, and I promise to share the reason tomorrow (hint: it involves…
Liked by Nelson Penalver
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Doing business with friends… It’s a privilege! It’s a blessing! NewHealth MD New Health Partners Devoted Health Gold Care Insurance Joel Melin Abreu…
Doing business with friends… It’s a privilege! It’s a blessing! NewHealth MD New Health Partners Devoted Health Gold Care Insurance Joel Melin Abreu…
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Today, on International Women's Day, we celebrate the incredible power and hospitality that women bring to our workforce and communities. As said by…
Today, on International Women's Day, we celebrate the incredible power and hospitality that women bring to our workforce and communities. As said by…
Liked by Nelson Penalver
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Take the time and attend...worth your time Florida State Minority Supplier Development Council (FSMSDC)
Take the time and attend...worth your time Florida State Minority Supplier Development Council (FSMSDC)
Shared by Nelson Penalver
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See you there! You can't afford to miss it! #businessconnections #networkingopportunities #minoritybusiness #supplierdiversity #bankingsolutions…
See you there! You can't afford to miss it! #businessconnections #networkingopportunities #minoritybusiness #supplierdiversity #bankingsolutions…
Liked by Nelson Penalver
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Thank you to Gwen Pratesi and U.S. News & World Report for featuring our itineraries in Alaska this year! #CrystalAtSea #Alaska
Thank you to Gwen Pratesi and U.S. News & World Report for featuring our itineraries in Alaska this year! #CrystalAtSea #Alaska
Liked by Nelson Penalver
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