“Hiring Nicole in 2019 for my Product Marketing team at Meta was one of the best hiring choices I ever made. For the three years I managed Nicole at Meta, she led a variety of strategic projects that included: developing and launching a net new external program for top young adult community leaders on Facebook, defining and documenting our programs' tone of voice and communication style, globally scaling our external product announcement and education strategy to support our growing external programs and the large volume of feature launches, working with technical roles such as Product Managers and Engineers to create internal user feedback loops to inform roadmaps and bug resolution. What sets Nicole apart is her problem-solving. She approached her projects with a creative, collaborative mindset and eagerly "rolled up her sleeves" to jump into the thorny issues. For example, she was diligent at not only identifying and reporting bugs that could affect top users, but she would also write the business case on the potential negative impact of these bugs, then work internally to find the right stakeholders to fix potential issues. Her work on accessibility in product also reflects this. For our external programs, she developed and documented best in class accessibility standards to make our communities as inclusive and accessible as possible. This material was used to train teams internally, as well as external agency partners. Nicole brings creative problem-solving, strong technical fluency, and proven experience scaling work. I am providing this reference in my personal capacity (Nicole's direct manager for 3 years) and not as a representative of Meta.”
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