“I began working with Mike when I was with RLJ Companies. He was tasked with building a prepaid card business for Think Finance. At the time, Mike had very little exposure to the prepaid card industry. He was taking on this project during a time when the prepaid card industry was having incredible growth and exposure in the financial markets; and receiving very complex criticism from the governing regulatory agencies. I consider all those dynamics the perfect storm for chaos and potential failure for any new start-up program – primarily because the regulatory uncertainty and evolving technology requirements necessary to build a successful program were difficult to make work. Mike was a steadfast and unwavering force in finally brining an innovative and incredibly unique Think Finance prepaid card program to life. He has a proven capacity for deciphering complex economic models –and deconstructing them into the essential atomic variables that truly drive the elements every business executive considers important – revenue, loss, risk, and reward. He has a sincere curiosity about customer behavior. This characteristic drives his enthusiasm for gathering creative ideas to deliver on “what the customer actually wants versus what the market has given to them.” That quote was taken from a conversation I had with Mike when I first joined his prepaid card team. I wrote it down because it truly seemed to capture the essence of Mike’s ideal for this product. In all my initial meetings with the Bank, Processor, and internal teams, Mike was always consistent and meticulous in communicating the vision he wanted to accomplish. He wanted to create a financial product that customers would find valuable, engaging, and practical, while making it a profitable business for the company. In his mind, everyone participating in the execution of this product was critical to making that a reality. I was very excited about supporting that vision. Let’s be honest – prepaid cards are about as exciting as any other financial product. What excited me is the clear vision Mike had, the concise details he outlined to accomplish that vision, and the relentless effort and work ethic he displayed for making that vision come alive. His career experience was invaluable to identifying the correct resources that made the program actually work. He approached every relationship with outside vendors like a true entrepreneur – always cost conscious, keenly aware of each contributor’s value in the process, and always seeking to ensure each contributor received equitable value for their efforts. I was very privileged to work with such an intelligent person. Mike inspires the people around him to be accountable for their results. And his integrity is truly a model for any executive level professional. It’s my sincere pleasure to acknowledge his professional expertise, and welcome the opportunity to share my experiences.”
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View my verified achievement from Project Management Institute.
View my verified achievement from Project Management Institute.
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Want a promotion in 2024 and fast? Do this: I walked into my boss’s office nervous and hopeful. I asked for a promotion. He said, “No”. I said,…
Want a promotion in 2024 and fast? Do this: I walked into my boss’s office nervous and hopeful. I asked for a promotion. He said, “No”. I said,…
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Always love doing these #podcasts with good humans.
Always love doing these #podcasts with good humans.
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