Heather Ratcliffe, SHRM-SCP
“I had the privilege of working with Michele for seven years while she was the Area Director and leader of the Recruiting Department with BAYADA Home Healthcare. Michele is one of those unique individuals who truly does lead by example. She cares about her team on both a professional and personal level, and will make the time for her colleagues and direct reports regardless of how many other projects and priorities she has on her plate. It is impossible to list her many strengths on LinkedIn, but a few of them include the ability to build strong and lasting relationships, instill loyalty and respect in others, approach difficult situations and conversations with sensitivity and professionalism, and encourage her direct reports to develop professionally. She is a Subject Matter Expert in Talent Acquisition, as well as in the Human Resources discipline. She is particularly adept at facilitating training courses, and in educating recruiters in the art of behavioral interviewing, using a consultative approach with clients, ensuring top notch candidate experience at all times, navigating challenging situations, and in expediting professional development . She demonstrated extreme flexibly and adaptability in an ever changing environment, and always ensured that her team felt supported. To say that any organization or team would be fortunate to have Michele’s Human Resources and Talent Acquisition expertise would be an understatement. She is a true collaborator and leader, with a wealth of knowledge, and is an absolute industry expert.”