“Matthew Miller is an extraordinary individual both on a professional and personal level. He's much more than a co-worker - he's a mentor, a friend, and a leader. He is a fun-loving tech geek who has an excellent knowledge of the themed entertainment industry. He's is also an experienced business professional who can gracefully guide a room full of diverse and strong individuals through complex concepts without it ever feeling to overwhelming. This consistently makes what can be a difficult experience into something productive & fun. Matt has the ability to instantly become best of friends with complete strangers, not as an act, but from a genuinely open heart and mind. He constantly pushes himself forward, establishing relationships with industry leaders that will no doubt have a huge impact on his personal path. During our time at Universal I was able to share many exciting experiences with him, from working on The Wizarding World of Harry Potter - Diagon Alley to Halloween Horror Nights to the The Macy's Holiday Parade. Matt has also played a critical role in helping me transition from working within the parks to working for the firms that design them. Matt continues to provide support and strives to ensure that I never lose my connection to Universal. He has provided multiple opportunities to come back and collaborate on exciting projects since my departure from the company. I genuinely hope to have the opportunity to continue collaborating with him for many years to come.”
About
Activity
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Spent a little time at Disneyland yesterday to celebrate the park’s 69th birthday! It was extra special as we wrapped up the pilot launch of one of…
Spent a little time at Disneyland yesterday to celebrate the park’s 69th birthday! It was extra special as we wrapped up the pilot launch of one of…
Liked by Matthew Miller
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Several month in the making! Let me introduce you to our new exciting addition Demon Slayer: Kimetsu no Yaiba XR Ride — Race to Swordsmith Village at…
Several month in the making! Let me introduce you to our new exciting addition Demon Slayer: Kimetsu no Yaiba XR Ride — Race to Swordsmith Village at…
Liked by Matthew Miller
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Here you can be inspired! As part of our programming with Marketing & Sales interns at Universal Orlando Resort, we expose them to leaders who…
Here you can be inspired! As part of our programming with Marketing & Sales interns at Universal Orlando Resort, we expose them to leaders who…
Liked by Matthew Miller
Experience & Education
Licenses & Certifications
Volunteer Experience
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Board Member
Odyssey of the Mind
- 5 years
Education
The Florida Alumni Trustee on the Florida Odyssey State Board.
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Mentor
FIRST Robotics
- 4 years
Science and Technology
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Buddy for VIP Kids
Nathaniel's Hope
- 5 years
Children
Serving VIP Kids of Central Florida through kid-friendly events.
http://www.nathanielshope.org/
Publications
Projects
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NBCUniversal Hackathons (Internal & External) Leadership
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I've been lucky enough to be a Universal Parks Leader working closely with NBCUniversal Media Labs to help coordinate Hackathon events and put together internal teams to compete within these events. The Hackathons are sponsored by NBCUniversal Media Labs and take place in several different business units across the organization by either allowing external talent to showcase their work or by allowing internal NBCUniversal teams to have a friendly competition against each other. Hackathons…
I've been lucky enough to be a Universal Parks Leader working closely with NBCUniversal Media Labs to help coordinate Hackathon events and put together internal teams to compete within these events. The Hackathons are sponsored by NBCUniversal Media Labs and take place in several different business units across the organization by either allowing external talent to showcase their work or by allowing internal NBCUniversal teams to have a friendly competition against each other. Hackathons provide our organization an opportunity to find new talent while also finding new solutions to complex business problems - I've really enjoyed being part of these events!
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Bi-Coastal DAS Cellular Program
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Managed project teams (internal and external) across Universal Orlando and Universal Studios Hollywood to build a robust cellular network supporting multiple carriers. This new infrastructure provides a stronger guest experience in-park and a scale-able platform for future cellular initiatives.
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Universal Parks Guest Wi-Fi: Xfinity Branding and Synergy Programs
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A multi-year program managing project teams at both Universal Orlando and Universal Studios Hollywood to provide free in-park Xfinity Wifi.
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The Repository - Interactive VR Haunted House - Halloween Horror Nights 26
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Assisted in the design, build and operation of this unique interactive haunted house for Halloween Horror Nights 26. The Repository combined VR Headsets, Interactive Theater & Escape Room Elements into a truly unique Halloween experience. Managed the IT Infrastructure needed and partnered with ATI Creative, Entertainment Art & Design, Operations, NBCUniversal Media Labs to bring this concept to life.
-Reservation System
-Ticketing System
-Infrastructure
-VR…Assisted in the design, build and operation of this unique interactive haunted house for Halloween Horror Nights 26. The Repository combined VR Headsets, Interactive Theater & Escape Room Elements into a truly unique Halloween experience. Managed the IT Infrastructure needed and partnered with ATI Creative, Entertainment Art & Design, Operations, NBCUniversal Media Labs to bring this concept to life.
-Reservation System
-Ticketing System
-Infrastructure
-VR Technology
-Interactive & Gaming Elements -
Coke Icon - Universal Studios Florida
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Helped lead design, installation, testing & commissioning of the attraction. This concept includes multiple coke machines and large interactive video displays integrated together. One major component of the attraction is a pair of kiosks and software allowing guests to "Name" a digital coke bottle within the coke facility
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CityWalk Concierge Cart
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Multi-media concierge cart located within CityWalk at Universal Orlando. The cart uses interactive digital signage to allow guests to browse the offerings of Citywalk and also includes functionality empowering guests with the ability to make dinner reservations via the touch screens.
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Horror Unearthed: Online and In-Park RFID Interactive Experience
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NBC Studio Tour Experience - Rockefeller Center New York
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Halloween Horror Nights 22
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Quick-Release Platforms - Disney Dream Cruise Ship Christening Celebration Stage
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These platforms were used to help Disney characters "disappear" and "re-appear" at different locations across the stage during the christening celebration.
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CRUSH: Atlantis Teen Night Club - Gaming Tree
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Light-Up Gaming Tree located in the heart of CRUSH -Teen Night Club within Atlantis Bahamas.
Honors & Awards
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Marquis Who's Who in America
Marquis Who's Who
Marquis Who's Who in America endeavors to profile the leaders of American society; those men and women who are influencing their nation's development.
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Patent: Interactive Token System
The United States Patent and Trademark Office
Patent awarded based on research and development for theme park interactive wearables.
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2018 Parks Technology Summit Award
CIO - Universal Parks & Resorts
Awarded yearly to the top [5] performers within the Parks Technology division, which the CIO of Universal Parks & Resorts presents. This prestigious award is granted from a pool of several hundred qualified team members.
I received this award for my portfolio of work in 2018:
- Super Nintendo World (Interactive Land Elements, Mario Kart & Yoshi's Adventure)
- Minion Park: Freeze Ray Sliders
- ILLUMINATION Presents: SING on Tour -
2014 Parks Technology Summit Award
CIO - Universal Parks & Resorts
Awarded yearly to the top [5] performers within the Parks Technology division, which the CIO of Universal Parks & Resorts presents. This prestigious award is granted from a pool of several hundred qualified team members.
I received this award for my portfolio of work in 2014:
- The Wizarding World of Harry Potter - Diagon Alley
- Legendary Truth Interactive Experience at Halloween Horror Nights 24
- Xfinity Guest WiFi: Implementation and Synergy Programs -
1st Quarter 2013 - Excellence In Leadership Award
CIO - Universal Parks & Resorts
An award given to [1] individual each quarter who shows great leadership within the Parks Technology Division
I received this award for my work on Universal Orlando's Transformers The Ride - 3D and NBCU Studio Tour at 30Rock.
#BeExtraordinary
Organizations
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The Leadership Crucible Foundation
National Advisory Council Member
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NBCUNIVERSAL - CORE Technology Program
Technology Advocate
-Career Opportunities & Rotational Experiences (CORE) Technology Advocates provide mentoring opportunities for highly exceptional recent college graduates focusing in computer science, engineering and digital media. The advocate will work with recent college graduates as they rotate through the program providing guidance and insight into the organization.
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F.I.R.S.T Robotics
Mentor Team Leader for Universal Parks
-Led a team of FIRST Robotics mentors, comprised of project managers and programmers, to work with a local school prepping for the annual robotics competition. Our mentor team assisted with robot design, build and testing while also helping with event planning, project management and discussions focusing on our careers. https://www.youtube.com/watch?v=i1QyM9WTF18
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Odyssey Of The Mind
Florida State Board: Alumni Trustee
-The Florida Alumni Trustee is a seat within the Florida Odyssey State Board. This member coordinates the efforts of Florida Odyssey Alumni for the state of Florida while working to increase overall program memberships. The alumni trustee coordinates alumni student representation from [10] regions across the state of Florida. The Florida State Board manages the Odyssey program for regional and state tournaments while also providing support for the annual international odyssey tournament.
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