Matthew Franks

Happy Friday Leaders! In today's fast-paced and ever-evolving business landscape, leadership styles are constantly scrutinized and adapted. One approach that consistently stands out is servant leadership. This leadership philosophy flips the traditional hierarchy, putting the needs of the team first and fostering a culture of trust, empathy, and collaboration. What is Servant Leadership? Servant leadership, a term coined by Robert K. Greenleaf, is about prioritizing the growth and well-being of employees and communities. A servant leader is not just focused on the end goals but is deeply committed to the personal and professional development of their team members. Why Embrace Servant Leadership? 🙌 Empowerment: By empowering employees to make decisions and take initiative, servant leaders cultivate an environment where innovation thrives. 🤝 Trust: Building trust through transparency and authenticity enhances team cohesion and loyalty. 💹 Growth: Focusing on the growth of individuals leads to a more skilled, motivated, and engaged workforce. 🤲 Community: A servant leader fosters a sense of community, encouraging collaboration and a collective sense of purpose. Practical Steps to Become a Servant Leader: 👍 Listen Actively: Truly understand your team's concerns and aspirations by being an active listener. 💜 Empathize: Show genuine care for your team's well-being and support them through challenges. 💸 Stewardship: Be a steward of your organization’s resources, ensuring sustainable growth and responsible management. 📈 Foster Growth: Invest in your team’s development through mentoring, training, and providing opportunities for advancement. 👨‍👩‍👧‍👦 Build Community: Create a collaborative environment where everyone feels valued and included. By leading with humility and a servant's heart, we not only enhance our teams’ potential but also drive our organizations toward long-term, sustainable success. Let's commit to being leaders who serve first, recognizing that the true measure of our success is in the growth and well-being of those we lead. #ServantLeadership #Leadership #TeamBuilding #Empowerment #GrowthMindset #TransformativeLeadership

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Join the conversation! Our team is facilitating the strategy task force of a hospital client in Washington State this week. We're analyzing surveys, focus groups, market, and organizational data to develop a strategic plan framework for the next three years. What are your favorite and least favorite strategic working session activities? Do you hate ice breakers? Love SWOT analysis? Share your thoughts! #strategicplanning #healthcare #hospital #WashingtonStateHospitals #taskforce #dataanalysis

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🌟 Reflecting on the evolving landscape of leadership in 2024! 🌟 In today's dynamic world, the role of a leader is more crucial than ever. As we navigate through unprecedented challenges and embrace new opportunities, certain key traits emerge as essential for effective leadership in 2024. Adaptability: Leaders who can quickly adapt to change and uncertainty are better equipped to steer their teams through turbulent times. Flexibility and resilience are indispensable qualities in the face of evolving market dynamics and technological disruptions. Empathy: In an increasingly interconnected world, empathy remains a cornerstone of effective leadership. Understanding and acknowledging the diverse perspectives and experiences of team members fosters a culture of inclusivity, trust, and collaboration. Visionary Thinking: Leaders who can envision the future and inspire others to share their vision are poised for success in 2024. By fostering a sense of purpose and direction, visionary leaders empower their teams to strive towards ambitious goals and drive meaningful change. Agility: Rapid innovation and digital transformation require leaders to be agile in their decision-making and problem-solving approaches. Embracing experimentation, learning from failures, and iterating quickly are essential for staying ahead in today's competitive landscape. Authenticity: Authenticity breeds credibility and trust, two vital components of effective leadership. Leaders who lead with integrity, honesty, and transparency cultivate stronger relationships with their teams and stakeholders, fostering a culture of openness and accountability. Continuous Learning: In a knowledge-driven economy, leaders must prioritize continuous learning and development. Keeping abreast of industry trends, acquiring new skills, and seeking feedback are essential for personal and professional growth in 2024. Resilient Leadership: Resilience is the ability to bounce back from setbacks and adversity stronger than before. Leaders who can navigate challenges with composure, optimism, and determination inspire confidence and rally their teams towards success. As we embrace the opportunities and challenges of leading in 2024, let's cultivate these key leadership traits to drive positive change, foster innovation, and empower those around us. #Leadership #2024Leadership #Adaptability #Empathy #VisionaryThinking #Agility #Authenticity #ContinuousLearning #Resilience"

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Regardless of the weight the CMS places on a healthcare facility — be it an ambulatory surgical center, long-term care facility, hospital, etc. — complying with the agency’s preparedness standards is a must. Learn how Veoci can help. https://lnkd.in/ecd3PC-r

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Actions become habits. Thoughts become words. If you wish to see change, then you must become that change rather than just ask for it. If you want your team to come in early, be earlier. You want them to stay late, stay later. Lead by example rather than by orders. #Leadership #LeadByExample #ChangeStartsWithYou

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Automating data exchange between providers improves the continuity of patient care and brings heightened security and efficiency to a previously disjointed process. Find out how MRO is centering patient care through this latest capability: https://okt.to/QRsu6w

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In healthcare and the supply chain, transformation is a constant. When you’re leading a team, knowing how to navigate change is crucial for success. Harvard Business Review writes that “80% of organizations have experienced some form of transformation in the past five years, yet only a third of these initiatives have been successful.” To change these odds for your team, this is some great advice. 1. Communicate the “why” clearly and authentically. 2. Acknowledge the emotional impact. 3. Cultivate ownership and involvement. 4. Prepare your team for future changes. From this list, number one is the most important to me. Communication is the best way to lead and trust your team to continue to succeed! #leadership #TeamLeadership #transformation

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Top of mind for many hospitals and health systems: developing a more resilient supply chain and protecting patient care. Recently, Methodist Le Bonheur Healthcare turned to Premier for partnership after recognizing the vital need to strengthen its supply chain and protect against ongoing product shortages. In the below blog, Rusty Parker, DPT, MHA, Senior Director of Supply Chain Management at Methodist Le Bonheur Healthcare, highlights how the health system partnered with Premier Inc. supply chain and clinical experts to help resolve six significant product shortages and their overall goal of protecting and enhancing the supply chain for the benefit of clinicians, patients and the communities they serve: https://lnkd.in/gcbHWXz7

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Leadership Inspiration As leaders, we have the privilege and responsibility to inspire, guide, and elevate those around us. Leadership isn’t just about setting the direction; it’s about nurturing an environment where everyone can thrive and contribute their best. By fostering a culture of trust, collaboration, and continuous learning, we empower our teams to achieve remarkable outcomes. Remember, the true measure of leadership is not in our personal accomplishments but in the growth and success we enable in others. Let's lead with purpose, empathy, and integrity. #leadership #leadershipdevelopment #inspiration #leadershipgrowth

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🎆 Let's talk Empathy in Leadership! 🎆 Empathy is not just a soft skill; it's a cornerstone of effective leadership. As leaders, our ability to understand, relate to, and empathize with our team members is pivotal in fostering a culture of trust, collaboration, and innovation. Empathy in leadership means actively listening to our team members, understanding their perspectives, and acknowledging their feelings and experiences. It's about putting ourselves in their shoes, seeing the world through their eyes, and responding with compassion and understanding. When leaders lead with empathy, they create an environment where team members feel valued, heard, and supported. This, in turn, leads to higher morale, increased productivity, and better overall performance. In today's fast-paced and ever-changing work environments, empathy is more important than ever. It helps us navigate complex challenges, build strong relationships, and drive positive change. As leaders, let's prioritize empathy in our leadership approach. Let's strive to create workplaces where empathy is not just a buzzword but a guiding principle that shapes our interactions, decisions, and ultimately, our success. #Empathy #Leadership #Teamwork #Culture #Innovation

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This is what Tegria does and this is how we can help partner to achieve your goals. #clinicaldecisionsupport

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Anybody Else Thinking About Value? A new fiscal year is on the horizon, which provides an opportunity to reflect on how the previous fiscal year could have ended even more favorably and how cost savings can be uncovered going forward. I just revisited a chapter in The Facility Manager’s Guide to Finance and Budgeting (Cotts & Rondeau) and it’s got me thinking about how to squeeze as much value as possible out of each purchase. If you secure discounted LED lighting for your facility, with a plan to replace your higher energy product, but don’t get around to installing it will you feel a reduction in heat emission? Have you really saved any money? If you purchase a tool/system to help improve efficiency, but don’t thoroughly investigate the software upgrades needed to keep the system high-functioning, will you see the sustained improvement in productivity? If you have 100% of your team members positions filled today, but maintain a 60% turnover rate will you ever truly build a high performing team? This fiscal year my team and I will continue to discuss safe and effective ways to reduce hospital expenses; but we’ll hardwire our thinking around, mine consistently for, and more thoroughly map out the value plan before putting money on the table. What about you? Where’s the low hanging fruit? Where and how will you and your team look for value?

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MIT Sloane Management Review shares how leaders can bring clarity to what they value to improve workplace decisions. Read here: https://lnkd.in/dvtYCAcv #Leadership #Management #LeadershipTips #ExecutiveLeaders #Healthcare #BairdGroup

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Next step in the PMP process - application submission! Appreciate the excellent instruction from Christine Fertl, MBA, PMP, CSM!

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The shift towards empowering frontline teams to drive AI adoption is not just a strategic move but a fundamental shift in how we approach technological advancements in healthcare. It's refreshing to see organizations recognizing the importance of decentralizing decision-making and nurturing a culture of innovation at all levels. The insights into leveraging AI to relieve cognitive load and enhance customer (patient) experiences are particularly insightful. As we navigate the complexities of our healthcare system, it's imperative that we harness the power of AI to not only streamline processes but also improve patient outcomes and satisfaction. #HospitalQuality #PatientExperience #HealthcarePerformance #PatientCentricCare

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Do you use Lean Six Sigma in your management of the health care supply chain?

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Case Study Summary: Phoenix Children’s Partners with Healthgrades for Patient Acquisition Solution Phoenix Children’s, a leading pediatric healthcare system in Maricopa County, Arizona, faced increasing demand due to the region's rapid population growth. The hospital needed an effective patient acquisition strategy beyond traditional Google searches to maintain its leadership and support expansion. Phoenix Children’s partnered with Healthgrades to enhance its online presence and reach a broader audience of commercially-insured consumers. Key Challenges: 1. Expand digital marketing initiatives. 2. Increase patient volumes, particularly among new residents seeking pediatric care. 3. Promote general practitioners and specialists in a region with diverse healthcare needs. 4. Engage caregivers (parents, grandparents, guardians) making healthcare decisions for children. Solution: 1. Phoenix Children’s collaborated with Healthgrades to highlight nearly 200 doctors accepting new patients. 2. Healthgrades’ platform prominently featured Phoenix Children’s physicians, even on competitor profiles. 3. The strategy targeted primary care, orthopedic, and cardiovascular pediatric care. Results in 12 Months: -Physicians featured over 135,000 times to consumers on Healthgrades. -Generated over 4,500 phone calls from prospective patients. -This partnership allowed Phoenix Children’s to extend its reach, effectively engage with decision-makers, and generate significant new patient inquiries, supporting its growth and rebranding efforts.

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Check out the latest #Leadership Reverie blog post “What are your strengths?”

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