San Francisco, California, United States
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Articles by Lindsay
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3 trends in LatAm Payments post-COVID and what to do about them
3 trends in LatAm Payments post-COVID and what to do about them
By Lindsay Lehr
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WhatsApp Payments in Brazil: Nothing to panic about
WhatsApp Payments in Brazil: Nothing to panic about
By Lindsay Lehr
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Why I’ve stopped using the word "crisis" to describe COVID-19
Why I’ve stopped using the word "crisis" to describe COVID-19
By Lindsay Lehr
Activity
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This week, I had the privilege of spending a day with my LATAM team, focusing on enhancing our leadership skills and strengthening our teamwork. We…
This week, I had the privilege of spending a day with my LATAM team, focusing on enhancing our leadership skills and strengthening our teamwork. We…
Liked by Lindsay Lehr
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Happy to share that I'll be speaking at Thoughtworks' upcoming webinar, AI and CX: Redefining customer experiences and products. Join us on…
Happy to share that I'll be speaking at Thoughtworks' upcoming webinar, AI and CX: Redefining customer experiences and products. Join us on…
Liked by Lindsay Lehr
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At PCMI, we don't share much about fraud, since this has been historically outside our expertise. However, fraud and security are fundamentally…
At PCMI, we don't share much about fraud, since this has been historically outside our expertise. However, fraud and security are fundamentally…
Shared by Lindsay Lehr
Experience & Education
Licenses & Certifications
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Honored Listee
Marquis Who's Who
Issued ExpiresCredential ID 016f0587c97e4563b70bfe0f6cb82e7349a5bdf52fbb4c889c7ed54851f72f6c
Publications
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M-Commerce in Latin America: Opportunities, Best Practices and Case Studies
Presented at Frecuencia Latinoamerica's M2Money & Payments conference in San Jose, Costa Rica, May 2016
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Competition intensifies in e-commerce enablement
According to eMarketer, e-commerce retail sales in Latin America reached $47 billion in 2015. Compare this to US retail e-commerce, clocking in at $341 billion in 2015, and Latin American e-commerce looks troublingly underdeveloped. The reasons for this are well known: banked rates hover at around 30% and a fear of fraud deters even affluent credit card holders from shopping online.
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Homegrown solutions are capitalizing on m-commerce opportunities
M-commerce has been slow to launch in Latin America, with a number of structural factors inhibiting its scale. Both merchants and consumers have yet to climb the m-commerce learning curve; it is estimated that in Brazil, by far the region’s most mature market, fewer than 5% of merchants have an m-commerce site, forcing mobile customers through a clumsy, non-optimized shopping experience.
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Online lending is shaking up Mexico's credit market
Access to credit by both consumers and businesses across Latin America is scant, thanks to overly conservative banks, underdeveloped credit bureaus, and high levels of informality. In Mexico, there are 33 million credit cards, distributed among 18% of the adult population, or roughly 16 million people. This is less than half of Mexico’s total banked population; in other words, being banked does not equate to being financed.
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Traditional remittances are under attack by online competitors
Remittances to Latin America totaled $65 billion in 2014, a historical high, finally surpassing pre- financial crisis levels. Recovery of the US economy in 2013 and 2014 resulted in resumed growth of remittances to the region, particularly to Mexico and Central America, which achieved 8% and 7% growth in 2014 respectively.
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To Speed Financial Inclusion in Latin America… Think Smartphones
Center for Financial Inclusion
In Latin America, where 70 percent of people do not have a bank account, both the public and private sectors have honed in on financial inclusion as a strategic objective for growth. Mobile financial services for the unbanked have flourished in the region since 2007—there are nearly 40 live mobile money platforms, with five new launches in 2015.
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Landscape of Virtual Money in Latin America
Presented at Frecuencia Latinoamerica's M2Money and Payments conference in San Francisco, CA, January 2016
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Unlocking Brazil’s e-commerce potential
Americas Market Intelligence
While much of Brazil’s economy flat lines this year, one bright spot is e-commerce, which continues to demonstrate impressive growth. As a result, both retailers and payment companies are throwing their hats into the ring, vying for chunk of this market. With significant room to grow and mobile commerce just getting off the ground, Brazilian digital commerce offers tremendous opportunity in an otherwise lackluster retail environment.
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LAC Cards and Payments Trends Whitepaper 2014
Americas Market Intelligence
The Latin America cards and payments market is at a cross-roads. Record growth in consumer cards over the last decade cannot be sustained going forward. Issuers, acquirers and card networks are all struggling to decide which new products will be the engines of growth over the next decade. Our whitepaper explores the trajectory of some of those products and lends market based insight to which ones may succeed versus those that most likely will not.
Other authorsSee publication -
Brazilian credit plateaus
Americas Market Intelligence
Brazil's economy from 2010-2014 ran on consumer credit. Now the average Brazilian is over indebted and facing rising interest rates as the currency implodes and inflation continues to increase. The age of cheap and widely dispersed credit in Brazil is over... for now.
Languages
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Spanish
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Portuguese
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Organizations
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Bay Brazil
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BayPay
Member
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Join now to viewMore activity by Lindsay
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Yesterday, we had the pleasure of welcoming Arnoldo J. Reyes and Ashley Mallett from MoneyGram International to our London HQ to discuss…
Yesterday, we had the pleasure of welcoming Arnoldo J. Reyes and Ashley Mallett from MoneyGram International to our London HQ to discuss…
Liked by Lindsay Lehr
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Nuvei has partnered with Visa to launch Visa Direct in Colombia, offering their clients payout capabilities in real-time. Learn more about how Visa…
Nuvei has partnered with Visa to launch Visa Direct in Colombia, offering their clients payout capabilities in real-time. Learn more about how Visa…
Liked by Lindsay Lehr
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AI is on everyone's radar but is poorly understood by most on how to embed it into our organizations and how to make money using it. This month we…
AI is on everyone's radar but is poorly understood by most on how to embed it into our organizations and how to make money using it. This month we…
Shared by Lindsay Lehr
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We at PCMI continue to be amazed by Pix's success in Brazil. As Pix P2M volumes close the gap with credit credit cards, the question of how the card…
We at PCMI continue to be amazed by Pix's success in Brazil. As Pix P2M volumes close the gap with credit credit cards, the question of how the card…
Shared by Lindsay Lehr
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Congratulations to all the attendees of a successful 2024 Global Commercial Payments Summit in beautiful Rome! Hosting multiple partners from over 40…
Congratulations to all the attendees of a successful 2024 Global Commercial Payments Summit in beautiful Rome! Hosting multiple partners from over 40…
Liked by Lindsay Lehr
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I am excited to share this podcast I recently did with John Price discussing everything related to the energy transition in Latin America. We…
I am excited to share this podcast I recently did with John Price discussing everything related to the energy transition in Latin America. We…
Liked by Lindsay Lehr
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Thanks Jeremy Epstein for this share! Had a great time at Finovate discussing the future of Embedded Finance
Thanks Jeremy Epstein for this share! Had a great time at Finovate discussing the future of Embedded Finance
Shared by Lindsay Lehr
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