Kat Holmes

Seattle, Washington, United States Contact Info
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Kat Holmes is EVP and Chief Design Officer at Salesforce where she's driving the future…

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Experience & Education

  • Salesforce

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Publications

  • Mismatch: How Inclusion Shapes Design

    The MIT Press

    How inclusive methods can build elegant design solutions that work for all. Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. Something as simple as color choices can render a product unusable for millions. These mismatches are the building blocks of exclusion.

    In Mismatch, Kat Holmes describes…

    How inclusive methods can build elegant design solutions that work for all. Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. Something as simple as color choices can render a product unusable for millions. These mismatches are the building blocks of exclusion.

    In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods―designing objects with rather than for excluded users―can create elegant solutions that work well and benefit all.Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion. A gamer and designer who depends on voice recognition shows Holmes his “Wall of Exclusion,” which displays dozens of game controllers that require two hands to operate; an architect shares her firsthand knowledge of how design can fail communities, gleaned from growing up in Detroit's housing projects; an astronomer who began to lose her eyesight adapts a technique called “sonification” so she can “listen” to the stars.Designing for inclusion is not a feel-good sideline.

    Holmes shows how inclusion can be a source of innovation and growth, especially for digital technologies. It can be a catalyst for creativity and a boost for the bottom line as a customer base expands. And each time we remedy a mismatched interaction, we create an opportunity for more people to contribute to society in meaningful ways.

    See publication

Patents

  • Contextual Search by a Mobile Communications Device

    Issued US 8825699

    Contextual search by a mobile communications device is described. In an implementation, a search query is a received and a context is detected of a user interface currently being displayed on a display device of a mobile communications device. One or more search results are displayed on a display device of a search performed in the detected context using the search query.

    Other inventors
    See patent
  • Alternative Inputs of a Mobile Communications Device

    Issued US 8086275

    In an implementation, a mobile communications device includes a display device having touchscreen functionality, a keyboard having a plurality of physical keys that include a dedicated key and letter keys arranged according to a QWERTY layout, and one or more modules. The one or more modules are configured to output a user interface on the display device responsive to selection of the dedicated key, the user interface having a plurality of portions that are selectable via the touchscreen…

    In an implementation, a mobile communications device includes a display device having touchscreen functionality, a keyboard having a plurality of physical keys that include a dedicated key and letter keys arranged according to a QWERTY layout, and one or more modules. The one or more modules are configured to output a user interface on the display device responsive to selection of the dedicated key, the user interface having a plurality of portions that are selectable via the touchscreen functionality to cause input of a respective one of a plurality of emoticons.

    Other inventors
    See patent
  • Handset Design, ornamental

    Issued US D629379, D618647

    KIN One

    Other inventors
  • Handset Design, ornamental

    Issued US D618646, D629378

    KIN Two

    Other inventors

Honors & Awards

  • Honorary Doctorate of Design

    OCAD University

  • Award Winner, Best in Innovation & Creativity

    Porchlight Business Book Awards

    The Porchlight Business Book Awards have recognized the best books in the business genre every year, and all the people who help bring them to life.

  • MIT Media Lab, Essay Competition Winner

    MIT Media Lab

    Read the essay at https://jods.mitpress.mit.edu/pub/holmes-mccue.

    In February 2018 the Journal of Design and Science announced a call for essays on the topic of resisting reduction, broadly defined and in conversation with Joi Ito’s manifesto and Issue 3 of JoDS. This was an open competition and everyone was encouraged to submit a proposal.

    JoDS received over 260 abstract submissions from around the world, of which 50 were invited to submit full-length essays. Some of these 50…

    Read the essay at https://jods.mitpress.mit.edu/pub/holmes-mccue.

    In February 2018 the Journal of Design and Science announced a call for essays on the topic of resisting reduction, broadly defined and in conversation with Joi Ito’s manifesto and Issue 3 of JoDS. This was an open competition and everyone was encouraged to submit a proposal.

    JoDS received over 260 abstract submissions from around the world, of which 50 were invited to submit full-length essays. Some of these 50 essays will be published in future issues of JoDS and just 10 were selected as competition winners through a double-blind review process. These ten essays cover a range of disciplines and perspectives, from design and tech to health and gender to A.I. and morality.

  • Fast Company Innovation by Design Awards, Jury Member

    Fast Company

    The 2018 Innovation By Design Awards honor the designers and businesses solving the problems of today and tomorrow. The competition, now in its seventh year, has featured a cross-section of blue-chip companies, scruffy startups, and hungry young talents. It is one of the most sought-after design awards in the industry.

    There are 15 categories in all, and the judges include renowned designers from a variety of disciplines, business leaders from some of the most innovative companies in the…

    The 2018 Innovation By Design Awards honor the designers and businesses solving the problems of today and tomorrow. The competition, now in its seventh year, has featured a cross-section of blue-chip companies, scruffy startups, and hungry young talents. It is one of the most sought-after design awards in the industry.

    There are 15 categories in all, and the judges include renowned designers from a variety of disciplines, business leaders from some of the most innovative companies in the world, and Fast Company’s own editors. Entries are judged on the key ingredients of innovation: Functionality, originality, beauty, sustainability, depth of user insight, cultural impact, and business impact.

  • Smithsonian Cooper Hewitt Design Museum, Featured Artist

    Smithsonian Cooper Hewitt Design Museum

    ACCESS + ABILITY EXHIBITION
    “Fills one with real optimism…”—New York Times

    There has been a surge of design with and by people with a wide range of physical, cognitive, and sensory abilities. Fueled by advances in research, technology, and fabrication, this proliferation of functional, life-enhancing products is creating unprecedented access in homes, schools, workplaces, and the world at large. Access+Ability features over 70 innovative designs developed in the last decade. From…

    ACCESS + ABILITY EXHIBITION
    “Fills one with real optimism…”—New York Times

    There has been a surge of design with and by people with a wide range of physical, cognitive, and sensory abilities. Fueled by advances in research, technology, and fabrication, this proliferation of functional, life-enhancing products is creating unprecedented access in homes, schools, workplaces, and the world at large. Access+Ability features over 70 innovative designs developed in the last decade. From low-tech products that assist with daily routines to the newest technologies, the exhibition explores how users and designers are expanding and adapting accessible products and solutions in ways previously unimaginable.

  • IXDA Interaction Awards, "Empowering"​ Best in Category for Inclusive Design Toolkit

    IXDA

    Awarded best in "Empowering" category of design, for enabling people to go beyond their limits.
    http://awards.ixda.org/entry/2017/microsoft-inclusive-toolkit-2/

    One of the greatest shortcomings of human-centered design is its lack of guidance on how to include diversity as part of the design process. Which human, exactly, belongs in the center? Most designers end up using their own abilities and experience as a baseline for their designs. This problem is even more pronounced for the…

    Awarded best in "Empowering" category of design, for enabling people to go beyond their limits.
    http://awards.ixda.org/entry/2017/microsoft-inclusive-toolkit-2/

    One of the greatest shortcomings of human-centered design is its lack of guidance on how to include diversity as part of the design process. Which human, exactly, belongs in the center? Most designers end up using their own abilities and experience as a baseline for their designs. This problem is even more pronounced for the predominantly young and able-bodied designers that work in technology. The result is products that work well for people with similar abilities and resources, but end up largely excluding everyone else. This is especially true for roughly 1 billion people on the planet with disabilities.

    Microsoft is leading what Fast Company called “a radical evolution of design thinking” with our work on Inclusive Design. This year we developed Inclusive: A Microsoft Design Toolkit, which is now used by companies and universities around the world. Our approach to design outlines clear and simple steps to making diversity and disability a source of innovation. Our toolkit consists of a manual, activities, and videos of subject matter experts. We published it under a creative commons license on our website so it could be referenced and downloaded freely by anyone in the world.

  • "Most Creative People in Business"​

    Fast Company

    "An exclusive group of influencers in business from across the economy and around the globe. These men and women have worked on fascinating projects. As scientists, managers, programmers, comedians, designers, musicians, writers, and activists, they are each working to solve global and societal problems in creative ways. These are pioneers that we are proud to induct into the Most Creative People in Business community."

  • IXDA Interaction Awards, "Connecting"​ category finalist for Inclusive Design Toolkit

    IXDA

    In "Connecting" category for facilitating communication between people and communities.
    http://awards.ixda.org/entry/2017/microsoft-inclusive-toolkit-2/

    One of the greatest shortcomings of human-centered design is its lack of guidance on how to include diversity as part of the design process. Which human, exactly, belongs in the center? Most designers end up using their own abilities and experience as a baseline for their designs. This problem is even more pronounced for the…

    In "Connecting" category for facilitating communication between people and communities.
    http://awards.ixda.org/entry/2017/microsoft-inclusive-toolkit-2/

    One of the greatest shortcomings of human-centered design is its lack of guidance on how to include diversity as part of the design process. Which human, exactly, belongs in the center? Most designers end up using their own abilities and experience as a baseline for their designs. This problem is even more pronounced for the predominantly young and able-bodied designers that work in technology. The result is products that work well for people with similar abilities and resources, but end up largely excluding everyone else. This is especially true for roughly 1 billion people on the planet with disabilities.

    Microsoft is leading what Fast Company called “a radical evolution of design thinking” with our work on Inclusive Design. This year we developed Inclusive: A Microsoft Design Toolkit, which is now used by companies and universities around the world. Our approach to design outlines clear and simple steps to making diversity and disability a source of innovation. Our toolkit consists of a manual, activities, and videos of subject matter experts. We published it under a creative commons license on our website so it could be referenced and downloaded freely by anyone in the world.

  • IXDA Interaction Awards for Windows Phone 7.5

    IXDA

  • IDEA Best in Show : Windows Phone 7

    IDSA

  • IDEA Bronze : Design Strategy for Windows Phone 7

    IDSA

  • IDEA Gold : Interactive Experience for Windows Phone 7

    IDSA

  • IDEA People's Choice : Windows Phone 7

    IDSA

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