“I am so grateful to have worked alongside Katherine as a Client Success Partner at Cognizant. Katherine was a true leader within the team. She cared deeply about the success of her projects, and her hard work ethic shined through as she devoted herself to solving any issues that arose. Katherine is able to understand technical details of projects while also focusing on the larger strategy and business impacts of initiatives and decisions, allowing her to be a strong partner to clients and project teams. Anyone would be lucky to have Katherine on their team. ”
Mountain Lakes, New Jersey, United States
Contact Info
1K followers
500+ connections
Mountain Lakes, New Jersey, United States
Contact Info
1K followers
500+ connections
About
I am an experienced Client Success Leader with a decade-long track record in executing…
Contributions
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Your client is unhappy with your CRM team's responsiveness. How will you turn the situation around?
In my experience, taking immediate action by listening to my clients' concerns and collaborating closely with my teams to develop a forward-looking plan has been highly effective. This approach ensures that we respond as a unified team, addressing and incorporating client feedback. By doing so, my clients feel heard and valued, and my teams recognize my commitment to collaboration.
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Here's how you can navigate the rapidly evolving CRM industry and stay relevant after a layoff.
Change is the one area that will forever be constant in the CRM and tech industry. Embracing it, being excited for it, and quickly adapting is the key to being successful and truly enjoying the work performed.
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Here's how you can navigate the rapidly evolving CRM industry and stay relevant after a layoff.
Completely agree. Staying updated on latest trends and obtaining the latest certifications demonstrates knowledge and expertise in the area. Some of the areas of focus I recommend are: -AI news -Analytics developments and supporting tools -Security updates -New integrations and platforms development -CRM platforms like Salesforce, MS Dynamics, Oracle Sales Cloud, Adobe -Omnichannel improvements
Activity
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GoodRx made the switch to Marketing Cloud + Data Cloud so their marketers could be more self-sufficient ⭐ . We caught up with Polo Joshi, Director of…
GoodRx made the switch to Marketing Cloud + Data Cloud so their marketers could be more self-sufficient ⭐ . We caught up with Polo Joshi, Director of…
Liked by Katherine D'Orlando
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#WFH went up last year, contrary to a lot of headlines about #RTO. According to the Bureau of Labor Statistics, “~35% of all employed persons in…
#WFH went up last year, contrary to a lot of headlines about #RTO. According to the Bureau of Labor Statistics, “~35% of all employed persons in…
Liked by Katherine D'Orlando
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It’s no secret that I am a passionate project manager turned PMO leader. I love talking to project managers and potential project managers. In fact…
It’s no secret that I am a passionate project manager turned PMO leader. I love talking to project managers and potential project managers. In fact…
Liked by Katherine D'Orlando
Experience & Education
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Cognizant
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Languages
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Spanish
Native or bilingual proficiency
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English
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Recommendations received
8 people have recommended Katherine
Join now to viewMore activity by Katherine
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I use to feel shame and self doubt when introducing myself to Salesforce implementation clients. 👉 2019 me: 𝘏𝘪, 𝘐'𝘮 𝘈𝘱𝘳𝘪𝘭. 𝘐 𝘩𝘢𝘷𝘦 2…
I use to feel shame and self doubt when introducing myself to Salesforce implementation clients. 👉 2019 me: 𝘏𝘪, 𝘐'𝘮 𝘈𝘱𝘳𝘪𝘭. 𝘐 𝘩𝘢𝘷𝘦 2…
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Dear Data Analyst! SQL cheat sheet. Here’s is a course that will step by step teach you SQL. If you’re a beginner or intermediate.
Dear Data Analyst! SQL cheat sheet. Here’s is a course that will step by step teach you SQL. If you’re a beginner or intermediate.
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Meet Ally Pomper! After earning a BBA in Finance and a minor in Entrepreneurship from the University of Miami Herbert Business School, Ally moved to…
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