Kandace van Heel

A really insightful read, a wonderful capture of why great leadership matters. https://lnkd.in/gmBu3Xum

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Great analysis by C-Store Dive on inside store sales, the shifting competitive landscape and independent C-Stores.

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Trending- In recent months, the issue of shoplifting has increasingly become a significant concern across the United States. Retailers are grappling with a surge in theft that not only impacts their bottom line but also affects consumer experience and employee safety. Here are some key points on this pressing topic: **1. **Increase in Incidents: Recent reports indicate a marked rise in shoplifting incidents nationwide. The National Association for Shoplifting Prevention (NASP) notes that more than $13 billion worth of goods are stolen from retailers annually, and this trend is escalating. **2. **Organized Retail Crime (ORC): Unlike petty theft, organized retail crime involves coordinated efforts by professional thieves targeting high-value items for resale. This type of crime is more sophisticated and challenging to combat, often requiring retailers to invest in advanced security measures and collaborate with law enforcement. **3. **Impact on Retailers and Consumers: The financial toll on retailers is substantial, with losses sometimes leading to store closures or reduced staff hours. For consumers, this can mean higher prices as businesses attempt to offset their losses. **4. **Technological Solutions: To counteract shoplifting, many retailers are turning to technology. Innovations such as AI-powered surveillance systems, electronic article surveillance (EAS) tags, and facial recognition software are being implemented to deter and detect theft more effectively. **5. **Legislative Responses: In response to the growing problem, some states are enacting stricter laws and increasing penalties for shoplifting and organized retail crime. These measures aim to provide a stronger deterrent and support law enforcement efforts in tackling this issue. **6. **Community Involvement: Retailers are also engaging with local communities to raise awareness and foster cooperation in preventing theft. Community watch programs and partnerships with local authorities can play a crucial role in reducing shoplifting incidents. As shoplifting continues to pose a significant challenge, it is crucial for retailers, law enforcement, and communities to work together in developing comprehensive strategies to mitigate its impact. By leveraging technology, enacting robust policies, and fostering community engagement, we can better address this growing concern and support the sustainability of our retail industry. What strategies have you seen implemented to combat shoplifting effectively? Share your thoughts and experiences in the comments below- Happy Sunday #RetailSecurity #ShopliftingPrevention #OrganizedRetailCrime #RetailTechnology #CommunitySafety

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Target reported a rather soft first quarter, with declines in sales and revenue that reflect overall shopping habits. Although the retailer didn’t open the year with a bang, it is setting up for growth later in the year through new initiatives and, hopefully, in a more conducive selling environment. #retailsales #target

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Diversity of backgrounds, views, and perspectives are critical components of driving innovation and delivering solutions that exceed expectations. At Kenvue, we are very intentional in the ways we attract talent and support our workforce, to ensure our teams reflect the markets in which we operate – for our customers, consumers and Kenvuers. I am so excited to share that we have released our first ever #HealthyLivesMission Report, an annual environmental, social and governance report detailing how we’ve measured against our Healthy Lives Mission, which aims to nurture healthy people, enrich a healthy planet, and maintain healthy practice. This is an incredible milestone for us, as we continue to put the power of everyday care into action. Learn more about the progress we’ve made: https://lnkd.in/er8jtxjm Spoiler alert: As of the end of 2023, our global workforce was approximately 50% male and 50% female, while 36% of our U.S. employees identified as racial or ethnic minorities. #WeAreKenvue

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If you're not familiar with Terence Reilly, it's time to take note. Monitoring the stock market performance of Crocs and Stanley during his leadership, I’m convinced to invest wherever this marketing genius goes next. Under his guidance as CMO at Crocs, the brand achieved unprecedented market gains and cultural relevance. Then, as global president at Stanley, he helped transform a century-old mug into a viral TikTok sensation, making it the new must-have for the youth. Now, as he steps into the role of brand president at HEYDUDE—a brand recently acquired by Crocs—I can only expect an upward trend for CROX. Consider this my public service;) #crocs #heydude #crox #terencereilly

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📣 It's Almost Here! 📣 Have you experienced transformative moments that shaped your path to leadership? I am excited to announce the title of my upcoming memoir: "Unmasked: Finding the Leader Within." This book delves into my personal and professional experiences, exploring how challenges and trauma have shaped my identity, purpose, and approach to leadership. With the release drawing near, get ready to be inspired and empowered on your leadership journey. #Unmasked #Memoir #Leadership #BookLaunch

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When I interview leaders, I try to get a sense for what leadership style they default to and which they can leverage based on the situation. While asking the question, "How would you describe your leadership style?" yields predictable responses, understanding how a candidate exercises leadership in various situations paints a much clearer picture of the individual's capabilities. To be clear - no one leadership style is universally more effective than another. However, misapplication of a leadership style or - more commonly - overreliance on a single style, leads to ineffective leadership. My mother used to say, "To know how is to know where and when" and this rings true when decided which leadership style to employ in a given situation.

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My CNBC video interview on Abercrombie & Fitch's blowout sales and profits illustrates the competitive advantage of having a retail merchant as the CEO! Fran Horowitz is a savvy CEO offering Great Fashion for Real Consumers and everybody wins!! #abercrombieandfitch #fashion #cnbc #retail

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🤖 **Exploring HR Automation: Seeking Insights from Industry Leaders** 🤖   As businesses continue to evolve in the digital age, Human Resources departments are increasingly turning to automation to streamline processes, enhance efficiency, and elevate the employee experience. At Chewy, we're committed to staying at the forefront of this transformative journey.   Today, I invite HR professionals and industry leaders to join the conversation. We're keen to learn from your experiences and insights into successful HR automations. Whether it's automating recruitment processes, optimizing onboarding procedures, utilizing Chatbots or revolutionizing performance management, we want to hear about the strategies, tools, and best practices that have made a tangible impact on your organization.   Share your stories, challenges, and triumphs in the comments below. Let's collaboratively navigate this ever-evolving landscape of HR automation and empower each other to drive meaningful change in our organization that supports our employees.   #HR #Automation #HumanResources #DigitalTransformation #IndustryInsights

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Retail managers have to learn to be so multiple faceted in order to be a successful leader in their role.

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Today we published our 2024 Belonging, Diversity, Equity & Inclusion Annual Report, which shares some of the ways we’re helping associates feel seen, supported, and connected through a culture of belonging. Some of the key findings include: *Global representation for women in officer positions steadily increased, and officer representation for U.S. women and People of Color is at its highest level since at least 2021.  *In the U.S., representation for People of Color in the total workforce made gains of over 1.4% year over year, driven by growth in LatinX representation. *People of Color hiring in the total U.S. workforce has increased year over year.   You can find the full report here: https://lnkd.in/gbTAcGnA

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When the leading voice for #retail in Canada, Retail Council of Canada, endorses your program, 3 things happen: 1. You know you're onto something great 2. You blush 😊 3. Retailers everywhere start to sign up their District, Territory and Area Managers! Here's the reality: District Managers get less role-specific training than any other position in retail. Yet, they are the most important roles for every retailer. This has to stop. Give your DMs the training they need and deserve. You won't be disappointed. https://lnkd.in/gDmerEmz

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If It Ain't Fixed Don't Broke It Macy's announced another round of 150 store closures 3 years after closing 100 stores The closures and layoffs are part of a streamlining effort to better align with the ever changing consumer and marketplace Best Buy is closing 15 stores in 2024 after closing 25 stores in 2023. Additionally, Geek Squad layoffs abound as Best Buy expands the use of A.I. New Gap CEO, Richard Dickson, has stated that marketing has lost sight of the differentiation between its Gap, Old Navy, Banana Republic, and Athleta brands Three large struggling companies with similar turnaround strategies Cut costs, improve inventory mix, align symmetries, yada yada yada One thing these companies never talk about? How do we improve the lot for our employees? How do we get our employees to care? How do we get our remaining employees engaged in our success when all we've done is beat them down Okay, that was 3 things, but you get the point Companies don't know how to engage their employees, and they don't care Why should they? The Institution of Leadership has not moved the employee engagement needle since the 1990’s, which is surprising since the same tired old solutions have been recycled as new for decades Servant Leadership hasn't improved engagement Authentic Leadership hasn't improved engagement Emotional Intelligence hasn't improved engagement The Point? Just because others continue to fail to improve employee engagement doesn't mean it can't be done Better ideas, higher engagement It really is that simple The Illusion of Competence #leadership #innovation #tech #management #emotionalintelligence

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Information is power. And so is connection.

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Are you trying to promote diversity and inclusion in your workplace? Well, you better make sure you're focusing on these two things:

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Foot Locker's newly redesigned store doesn’t solve all of its problems, but it is a very good start at remedying some of the ills that have plagued the brand.   Most of the estate looks tired and shops are not conducive to driving sales as they are too functional and don’t always allow Foot Locker to showcase product effectively. This deters customers, especially younger ones who like modern and exciting environments. However, it is also a turn-off for brands like Nike which are conscious about how their products are displayed.    The refresh also brings Foot Locker into line with other retailers. The bar for store design has been set far higher thanks to companies like Lululemon or Vuori, and even Dick’s is investing more in its stores – especially the new House of Sport locations. Its commitment to updating 900 shops shows that Foot Locker does not want to be left behind.    In my view, the plans will also help CEO Mary Dillon, as they are solid evidence to investors that things are changing. Foot Locker has had a string of very bad numbers so Wall Street is now keen to see signs of material change.   However, new stores also need to be accompanied by better sales numbers. This might be more difficult to deliver quickly in a sneaker market that is still very soft and where several brands are still trying to push direct to consumer sales. Thanks to Insider Retail for including more of my thoughts in this piece... https://lnkd.in/eYNiB5vM #retail #retailnews #sneakers #stores #design #sportinggoods

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One of the most powerful actions we can take as leaders is to demonstrate vulnerability and empathy. We can nurture stronger teams by leading by example, owning and learning from mistakes and showing appreciation for those around you. 

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