Licenses & Certifications
Patents
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Ride sharing with cash delivery
Issued US 11587014 B1
A method comprises receiving a cash level indicator from a third-party server. The cash level indicator indicates an amount of cash in each of a plurality of cash storage devices, where the plurality of cash storage devices receive cash from a plurality of delivery agents. Each of the cash storage devices is arranged within or on a vehicle operated by one of the plurality of delivery agents.
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Voice captcha and real-time monitoring for contact centers
Issued US 10791222 B2
A call screening computing system is described that is configured to perform voice captcha and real-time monitoring of calls into a contact center of an organization.
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Defined zone of authentication
Issued US 10505924 B1
Embodiments of the disclosure are directed to authenticating a user at an electronic computing device. Information is received from a defined zone of an environment surrounding the user.
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Customer self-help control system for contact centers
Issued US 10313511 B1
A computer system is described that is configured to enable customers of an organization to self-monitor account activity and modify account access settings via a contact center of the organization.
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Systems and Methods for Financial Authentication Hotspot
Issued US 20200380506 A1
Systems and methods using a processor coupled to a non-transitory storage medium. The processor is structured to receive an indication of a mobile device connected to a secure network provided by a financial institution, where the mobile device is associated with a user account at the financial institution, identify the mobile device based on a unique identifier of the mobile device, automatically authenticate the mobile device for a first level transaction, receive a transaction request from a…
Systems and methods using a processor coupled to a non-transitory storage medium. The processor is structured to receive an indication of a mobile device connected to a secure network provided by a financial institution, where the mobile device is associated with a user account at the financial institution, identify the mobile device based on a unique identifier of the mobile device, automatically authenticate the mobile device for a first level transaction, receive a transaction request from a user via the mobile device, determine that the transaction request is for the first level transaction, and complete the transaction request.
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