Judy Pena

Highest Customer Experience Metric 100% -September 2017.

Highest Quality Assurance 100% for the month of September 2017.

Highest VCM 2.31% -September 2017

I would like to formally nominate Ms. Judy Pena for this formal recognition. Miss Judy Linda Marie Isabella Santodella Pena, III has been incredibly supportive of Team Anthony not only as our CEM recognition champ, but as a team player. Judy will always go to the largest depths and lengths for her clients, her team and her work family in general. Judy doesn't have one selfish bone in her body and you can bet your sweet bottom that her clients love her. Who else can say "HECK YES I CAN!" to… Show more

I would like to formally nominate Ms. Judy Pena for this formal recognition. Miss Judy Linda Marie Isabella Santodella Pena, III has been incredibly supportive of Team Anthony not only as our CEM recognition champ, but as a team player. Judy will always go to the largest depths and lengths for her clients, her team and her work family in general. Judy doesn't have one selfish bone in her body and you can bet your sweet bottom that her clients love her. Who else can say "HECK YES I CAN!" to every customer other than Judy? Judy performs so well under pressure with such grace, it's like she's a gazelle on an ice rink with a Russian male model performing "Black Swan". Judy, please keep doing what you're doing and you'll end up sitting right next to the WF CEO :) Show less

I would like to nominate Team Anthony for Star Team. Under the ever watchful eye and guidance of our supervisor David, our team has consistantly gone above and beyond in both performance and customer service. Whether in sports or in the workplace, every team member brings their own individual skills and talent to the group, and each of those skills is vital to the success of the team as a whole. That concept is clearly in place on Team Anthony. Even more, we have not only become a team, but a… Show more

I would like to nominate Team Anthony for Star Team. Under the ever watchful eye and guidance of our supervisor David, our team has consistantly gone above and beyond in both performance and customer service. Whether in sports or in the workplace, every team member brings their own individual skills and talent to the group, and each of those skills is vital to the success of the team as a whole. That concept is clearly in place on Team Anthony. Even more, we have not only become a team, but a family, supporting and encouraging each other both on the job and in our personal lives. Being a part of Team Anthony has given each of us the tools we need to be the best bankers possible for our customers, and ourselves! Yay Team Anthony! Show less

I would love to nominate Judy Pena. This girl right here is amazing.. She always goes above and beyond for her customers and her co workers. Always comes to work with a smile and ready to help anyone. No matter what she has going on in her personal life. I love her enthusiasm for the job. She always sends us encouragement thru the week. She sends Phrases to avoid when speaking to customers. Always sends out The market watch so we know what's going on in the market. We call her "LINDA" in… Show more

I would love to nominate Judy Pena. This girl right here is amazing.. She always goes above and beyond for her customers and her co workers. Always comes to work with a smile and ready to help anyone. No matter what she has going on in her personal life. I love her enthusiasm for the job. She always sends us encouragement thru the week. She sends Phrases to avoid when speaking to customers. Always sends out The market watch so we know what's going on in the market. We call her "LINDA" in Spanish that means pretty. Well she's pretty good at her job (LOL). She needs a promotion. To the queen of VCM.. Show less

Judy I want to take a moment and Thank You for always giving 100% to your customers and for being a true example of what a Premier Banker should be. You go above and beyond not only for your customers but also for your team members. I had the pleasure of working with you in Team Atif & now in Team Anthony. Always admired you patience and caring ways then and still now you have not changed. I personally wanted to take a moment to recognize all of your hard work and to let you know that you are… Show more

Judy I want to take a moment and Thank You for always giving 100% to your customers and for being a true example of what a Premier Banker should be. You go above and beyond not only for your customers but also for your team members. I had the pleasure of working with you in Team Atif & now in Team Anthony. Always admired you patience and caring ways then and still now you have not changed. I personally wanted to take a moment to recognize all of your hard work and to let you know that you are appreciated Show less

I would like to nominate my fellow Libra, Judy Pena for service excellence. Her dedication to Team Anthony and Wells Fargo is very admirable. She was able to surprise David by making a beautiful board that keeps track of the teams CEM. She created an awesome looking binder for all of the meeting notes, coachings, and handouts David has given her (yes, David, we do get a lot of handouts but it's only to help us). Judy sends out the CEM reports, and recognizes the team as shining stars, whether… Show more

I would like to nominate my fellow Libra, Judy Pena for service excellence. Her dedication to Team Anthony and Wells Fargo is very admirable. She was able to surprise David by making a beautiful board that keeps track of the teams CEM. She created an awesome looking binder for all of the meeting notes, coachings, and handouts David has given her (yes, David, we do get a lot of handouts but it's only to help us). Judy sends out the CEM reports, and recognizes the team as shining stars, whether if it was a good or a bad score. She also is known to send out helpful phrases that can enhance our calls, which will in turn enhance our CEM scores. Judy is a consistent banker, she is always striving to go above and beyond for her customers and the team. She is one of the first to recognize other team mates for their successes, and will be there in any event good or bad. When things do go bad, Judy is known for her humor or positivity to brighten up the day. Not only is she there for me workwise, she is also there for me when it comes to personal issues. She knows what I go through with my health issues and I appreciate her for being there when I vent about it. Judy can tell that I'm not feeling well just by looking at me, and will try to make me feel better, even if it means giving me a ginger candy, causing me to have a hot flash. Judy, please do not change, you are an an asset to the company and an amazing and creative person. Thank you for all that you do! Show less

I want to take this opportunity to thank Team Anthony for welcoming me as part of the family to this team. This transition was not difficult at all when you have such a wonderful team who cares about one another like all of you do. Thank you for all of your meme's which make my day everyday and being so engaged.

I want to thank David as well for showing such dedication to each and every one of us and for individually helping me grow in my current position to become the best that I could… Show more

I want to take this opportunity to thank Team Anthony for welcoming me as part of the family to this team. This transition was not difficult at all when you have such a wonderful team who cares about one another like all of you do. Thank you for all of your meme's which make my day everyday and being so engaged.

I want to thank David as well for showing such dedication to each and every one of us and for individually helping me grow in my current position to become the best that I could be.

All I could say is that this team is absolutely awesome. Show less

I'd like to formally recognize the best Premier Sales team on the planet! There is not one day when I come into work with a smile on my face. With the challenges and obstacles that arise every day with our company, Team Anthony is persistent in turning every obstacle into a pathway and always with a can-do attitude! I have never worked for such a passionate company who genuinely cares about their customers and employees, regardless of their scenario. Whenever someone is down on their luck, you… Show more

I'd like to formally recognize the best Premier Sales team on the planet! There is not one day when I come into work with a smile on my face. With the challenges and obstacles that arise every day with our company, Team Anthony is persistent in turning every obstacle into a pathway and always with a can-do attitude! I have never worked for such a passionate company who genuinely cares about their customers and employees, regardless of their scenario. Whenever someone is down on their luck, you can bet money that a team member from Team Anthony will be there to cheer you up, let you vent, console with you or just greet you with the warmest inviting hug. What else can I say about this team? It is truly the epitome of our Visions and Values and Wells Fargo is one lucky son of a suckerfish (Thanks Johnny Pops) to have this team at its side :) Show less

I would like to nominate my Team. TEAM ANTHONY IS THE BEST TEAM ON THE FOOTPRINT. We get things done. So far for the quarter we have the highest CEM in the Bethlehem Site. I'm so proud of all of my colleagues for always going above and beyond for our customers. My supervisor always gives us the tools to succeed financially. So our team is amazing. I love all the different personalities. Everyone on this team brings something different to the team. We have over 50 years of experience on our… Show more

I would like to nominate my Team. TEAM ANTHONY IS THE BEST TEAM ON THE FOOTPRINT. We get things done. So far for the quarter we have the highest CEM in the Bethlehem Site. I'm so proud of all of my colleagues for always going above and beyond for our customers. My supervisor always gives us the tools to succeed financially. So our team is amazing. I love all the different personalities. Everyone on this team brings something different to the team. We have over 50 years of experience on our team. We have people that came from customer service , consumer sales, premier service ,etc. We are all now in Premier Sales and we love this new position. We will keep doing what we need to do to succeed. Always happy to help anyone that needs it. We are going through a lot of new changes and sometimes we might think its challenging but at the end its the best thing for us and the company. Team work makes the Dream Work...Love Team Anthony Show less

I want to nominate team Anthony for star team. I can say in my 4 years of being here this is truly the best team ever. When we first got together I didn't know what to expect being we were bring 2 teams together. after a few weeks I can say we grew into a family and we have each others back. Its far beyond work, even when one is missing we have a plan in place to help follow up with each others customers to make sure the ball wasn't dropped. I can honestly say since coming to this team I enjoy… Show more

I want to nominate team Anthony for star team. I can say in my 4 years of being here this is truly the best team ever. When we first got together I didn't know what to expect being we were bring 2 teams together. after a few weeks I can say we grew into a family and we have each others back. Its far beyond work, even when one is missing we have a plan in place to help follow up with each others customers to make sure the ball wasn't dropped. I can honestly say since coming to this team I enjoy coming to work and its in large to the great team we have grown to become. Show less

This team... Let me tell you about THIS team... and how they S H I N E! If you will close your eyes and allow me to paint a picture for you of how deep the care and love this team engenders goes. The care this team embodies is nearly as deep as the bond between blood. There is a saying, "blood is thicker than water" this team, the lifeblood and foundation of this great company, truly give me a great sense of pride and joy being a part of it. To coin a phrase, " we are one, team Anthony son"… Show more

This team... Let me tell you about THIS team... and how they S H I N E! If you will close your eyes and allow me to paint a picture for you of how deep the care and love this team engenders goes. The care this team embodies is nearly as deep as the bond between blood. There is a saying, "blood is thicker than water" this team, the lifeblood and foundation of this great company, truly give me a great sense of pride and joy being a part of it. To coin a phrase, " we are one, team Anthony son".

I came to the team in the start of February after many of them and also their, now our, fearless leader were promoted to Premier Sales. It was a bit of a rocky start, transitioning to a different leader and style of management, however this team, this family, has grown strong and is the epitome of what it means to be ONE Wells Fargo. There is an obvious camaraderie and integrity in each individual and they all strive to be of the highest caliber. It is seldom that we find ourselves waking up and looking forward to going to work to be with those that make us smile and laugh. There have been good times and bad, but through it all they have come out ahead and are the envy of many in that their positive energy is contagious. There is a running joke that visiting bankers from other teams "should pay rent" as they frequent our area being drawn in by the afore mentioned positivity. They truly are and live the newly minted Vision and Values of our great company with vigor and dedication.

Therefore it is my honor to nominate this team, my team, our team, as a STAR team. It truly is hard earned and well deserved. Show less

MY formal recognition goes to MS Judy Pena, since Judy sits next to me so its easy for me to listen her conversation with customer. I noticed Judy gives right kind of option to customer which is benefit to them. She is our CEM Champ too. Every day she sends inspirational picture, quotations ,digital knowledge in correlation ship with customer experience without any failure which is very refreshing and help us to maintain good relationship with customer. Her e-mail is like a supplement for team… Show more

MY formal recognition goes to MS Judy Pena, since Judy sits next to me so its easy for me to listen her conversation with customer. I noticed Judy gives right kind of option to customer which is benefit to them. She is our CEM Champ too. Every day she sends inspirational picture, quotations ,digital knowledge in correlation ship with customer experience without any failure which is very refreshing and help us to maintain good relationship with customer. Her e-mail is like a supplement for team which help us to refresh everyday. Most important she is so positive and spread positive vibes wherever she go so glad that we have a team member like JUDY Show less

wanted to recognize every member who has been on Team Anthony, old and new. As most of you know, I recently went through a hardship with my father passing away due to idiopathic pulmonary fibrosis. It was a rough time since it was very sudden It was hard because between learning all of the new material for Premier, and with me worrying about my dad and finally dealing with his loss. I want to thank everyone for being there for me, whether if it was being available to talk to, or just keeping me… Show more

wanted to recognize every member who has been on Team Anthony, old and new. As most of you know, I recently went through a hardship with my father passing away due to idiopathic pulmonary fibrosis. It was a rough time since it was very sudden It was hard because between learning all of the new material for Premier, and with me worrying about my dad and finally dealing with his loss. I want to thank everyone for being there for me, whether if it was being available to talk to, or just keeping me laughing or positive. I also want to personally thank the new people from other premier team that joined Team Anthony - Thank you to Stacy, John, Khizer, Issac, Chris, Shamini for being so patient and helpful with all of us that came out of training and are new to the position. Thank you for being there for me, even though we haven't been on the same team for so long. I can see you guys doing well on Team Anthony and with Wells Fargo, and I cannot wait to make more memories with you guys. Finally, thank you to David for being an amazing supervisor as always! Show less

I would like to recognize this team of Sales people for assisting me through my most recent life event. My husband and I have recently paid our daughter's college tuition in full, so I discovered that we have some disposable income. I had my nails manicured for the 1st time in almost four years. To make a long story short, which I'm not very good at, I adopted a puppy for Valentine's Day as a gift to my husband.
This team helped me to make wise financial decisions regarding dog ownership… Show more

I would like to recognize this team of Sales people for assisting me through my most recent life event. My husband and I have recently paid our daughter's college tuition in full, so I discovered that we have some disposable income. I had my nails manicured for the 1st time in almost four years. To make a long story short, which I'm not very good at, I adopted a puppy for Valentine's Day as a gift to my husband.
This team helped me to make wise financial decisions regarding dog ownership since Financial Health is so intricately tied in with physically health. Things such as:
Healthy dog food versus lower cost and substandard quality are deciding factors when it comes to exorbitant trips to the veterinarian.
The purchase of some well made toys now will save your shoes later (Brit you know that is the Spring and Fall discussion I have with my husband annually!).
Using a harness to train the dog so that he learns to comingle with people. Proper training can allay expensive lawsuits due to dog bites.
Dog owners are more likely to reach their fitness goals
The adoption of my puppy was more than just a transaction; it was about building a relationship. From the pile of ever-growing doggie stuff under my desk to finding the stash of mail carts so that I could borrow one to transport my purchase trophies from car to desk and back again (Thank you again Adam Flexer and Matt Raab). I even ended up with the shouldbepatentedbyBB blue bow to go around the puppy's neck. (Thank you Brittney Byrd)
This month of buying, hiding, and surprising has been awesome. Thank you for the many conversations we had cube-side. Show less

I would like to recognize Judy Pena for the service excellence nomination. Where do I begin... Let me start off by saying that Judy is a employee who is dedicated to her customers. She is always looking for ways in which she can go above and beyond for her customers. Judy has some challenges in her personal life but never lets her personal life affect her ability to help a customer. This is something I admire about Judy. She is a strong, caring individual who does her job to the best of her… Show more

I would like to recognize Judy Pena for the service excellence nomination. Where do I begin... Let me start off by saying that Judy is a employee who is dedicated to her customers. She is always looking for ways in which she can go above and beyond for her customers. Judy has some challenges in her personal life but never lets her personal life affect her ability to help a customer. This is something I admire about Judy. She is a strong, caring individual who does her job to the best of her ability. She is someone who I know will take her coaching seriously and implement it on her very next call. Judy is new to Team Anthony and I will say that I am happy to have you on my Team. Thank you for all that you do for Team Anthony and keep up the great work! Show less

I would like to Nominate this banker for her courage. She has been through a lot of things personally this year but has always done her best to keep her head up and a smile on her face. When Judy comes to work she puts her best foot forward by always focusing on the customer and finding out what their real true needs are. She is very personable and her customers and team mates love her. She also enjoys helping out fellow bankers by giving them tips and advice on how to help a customer. She has… Show more

I would like to Nominate this banker for her courage. She has been through a lot of things personally this year but has always done her best to keep her head up and a smile on her face. When Judy comes to work she puts her best foot forward by always focusing on the customer and finding out what their real true needs are. She is very personable and her customers and team mates love her. She also enjoys helping out fellow bankers by giving them tips and advice on how to help a customer. She has many skills that she has learned over her many years in Banking and we appreciate all she has to offer. Keep your head up Judy. Team Thomas is here for you. Show less

I am nominating Judy Pena for the Service Excellence nomination; Judy always provides excellent customer service to all her customers and always presents the proper solutions to help meet her customers financial needs and it shows on her current MTD stats in January.

Judy is an excellent team member who has always been there to advise and help me with any questions. She is also a very friendly and knowledgable person going out of her way to help her customers. I am very thankful that I have great team members like Judy and others . Our team and manager "Atif Butt" makes coming into work more enjoyable which helps motivate me to do better at my job.

Judy has been a great resource. Her sales knowledge has been invaluable to me in my new career here
at Wells Fargo.

Thank youn Judy!