Jordan Katz

United States Contact Info
5K followers 500+ connections

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About

Chief Insights Officer at Simpplr, responsible for creating value to our clients and…

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Experience & Education

  • Simpplr

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Licenses & Certifications

Volunteer Experience

  • Treasurer

    Noble Day Care

    - 3 years

    Children

    Founding Board Member and Treasurer at Noble Day Care center, providing affordable and/or subsidized day care for lower income teachers in low income communities.

Publications

  • Building a Giant in the Heavy-Equipment Industry

    Gallup Management Journal

    How did one dealership turn into a giant in the heavy equipment industry? With an intense focus on engaging employees and customers throughout their business.

    See publication
  • Should You Treat Distributors Like Employees? Or Customers?

    Gallup Business Journal

    For suppliers, distributors represent your brand to current and potential customers. They can build up your brand promise -- or tear it down. Measuring, managing and optimizing a distributor's dual employee/customer relationship can yield positive performance impact and help differentiate a supplier in the marketplace.

    See publication
  • How Suppliers Should Manage Their Distributors

    Gallup Business Journal

    Distributors aren't really employees or customers -- they're more like partners. Here's how companies can get the most out of these crucial relationships.

    See publication
  • Making Loyalty Programs Work

    Gallup Business Journal

    Gallup studied thousands of consumers to determine the key drivers of generating a return on loyalty program dollars. Across the nine industries we studied, Gallup found that companies must first fully engage customers and then "activate" their program participants to generate the largest ROI.

    Other authors
    • Bryant ott
    See publication

Projects

  • Building a World-Class Sales Force

    - Present

    Gallup's work with nearly 200 sales organizations convinced us that four dimensions have a profound impact on sales force capacity and performance sustainability. The dimensions are:
    • The talent of salespeople
    • The development of salespeople’s strengths
    • The engagement of salespeople with their manager
    and their organization
    • The engagement of customers

    See project

Honors & Awards

  • Chairman's Council

    Gallup

  • Quadrants of Excellence Award

    Gallup

  • Royal Star

    Gallup

  • Rising Star

    Gallup Inc.

    Award for rapid growth and impact within role.

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