John E. Avitia, M.B.A.

One area that I think smaller/community broadband providers could get a lot of bang for their buck (both time and $$$) is… Sharpening their sales skills as it relates to business customers. The business sale is different than residential. There is more competition. They value different things. But it also has more upside. It’s not as simple as, “Hey we have fiber, buy my service.” You’ve got to provide and show value outside of just fast internet, as they have needs around network and managed services. AND many large carriers will compete for those business $$$ while ignoring the residential area. Learn a basic sales process and how to ask good questions and you’ll be surprised the results it can drive. #broadband #smallbusiness #sethtalks

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What sets your broadband business apart from other providers competing for BEAD funding? How will you persuade the local broadband office to award funds to your business over neighboring providers in the race for funding? The Broadband Equity, Access, and Deployment (BEAD) Program isn’t just a funding opportunity; it’s a battleground for resources in a fast-growing market. A panel of experts from JSI, Unitel, and Calix will guide you through the labyrinth of the BEAD program’s latest developments to help you: ✅Understand BEAD program requirements to create a competitive application and assess potential risks. ✅Discover how to secure program financing, including obtaining matching funds, a Letter of Credit, and meeting post-award obligations. ✅Learn how Calix can help you transform the complex requirements of the BEAD program into strategic advantages. Get the guidance you need to seize BEAD opportunities. 🔗https://ow.ly/PgPn30sBXUl #BEAD #Broadband #BEADFunding

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T-Mobile selected as the wireless provider for the U.S. Navy in a groundbreaking 10-year, $2.67 billion contract. Full link to article in comments, see highlights below. • Empowering the Navy: This partnership will equip the Navy with next-generation wireless solutions to enhance communication, collaboration, and mission readiness. • Innovation at Sea: T-Mobile's advanced network will provide reliable connectivity across diverse Navy operations, from landlocked bases to deployed vessels. • Boosting Security: This collaboration prioritizes secure and reliable communication for the Navy's critical operations. • American Strength: Supporting the U.S. Navy aligns with T-Mobile's commitment to innovation and fostering American technological leadership. #TMobile #USNavy #WirelessInnovation #NationalSecurity

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Running a #SmallBusiness requires using reliable services that work as hard as you do. ⚡ Fast Internet to boost productivity 🔒 Secure WiFi to protect your data 📱 Unlimited Mobile to work anywhere ➡️ Keep all aspects of your business connected with Spectrum One for Business. Learn more at: Spectrum.com/Business #SpectrumBusiness

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There's no bigger vote of confidence for T-Mobile's network than an enterprise-level organization placing their trust in us for mission critical work. That's why I'm so excited the US Navy chose T-Mobile For Business as part of the $2.67 billion Spiral 4 contract! This new contract will give all Department of Defense agencies the ability to place orders for wireless services and equipment from T-Mobile for the next ten years. With Spiral 4, the Department of Defense will have the opportunity to leverage T-Mobile’s leading 5G network for state-of-the-art wireless solutions for voice, data, fixed wireless solutions, Internet of Things and mobility management solutions. It will help ensure robust and reliable connectivity for government activities — from mission critical communications to network solutions that serve military personnel and federal civilian agencies. It's an honor to serve those who serve our Nation! Learn more about the announcement here: https://lnkd.in/gK7bMRsE

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📖💡📶Want to become a successful broadband service provider? Start with the fundamentals.  With Broadband Academy, we're providing the education, training, guidance, and best practices to help you become the broadband service provider you wish to be. Through self-guided educational content you’ll learn the ins and outs of connecting your community with broadband.  Check out our new blog to learn about Broadband Academy's fundamental insights into building a successful broadband service. 🔗https://ow.ly/Kzml50S0VXt

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Although AT&T outshines T-Mobile and Verizon for customer satisfaction - MVNOs beat them all ...again American #CustomerSatisfaction Index (ACSI), shared its new 2024 report today based on 12,414 respondents that it randomly interviewed between April 2023 and March 2024. See more here: https://lnkd.in/g7MbchHp Among the mobile network operators (MNO), AT&T increased its satisfaction score by 4% this year to 78/100. T-Mobile was just one point behind at 77/100 while U.S. Cellular and Verizon tied for third with 74. However, as so often before, the full-service and value mobile virtual network operators (#MVNO) ended up having the highest average customer satisfaction with 80/100 (compared to 76/100 for the MNOs). The MVNO #ConsumerCellular with 85/100 was the top-rated of all US mobile operator. #MintMobile (recently acquired by T-Mobile) was up 5% to 83/100, followed by #Tracfone (up 5% to 80) and #StraightTalk (up 3% to 79). #GoogleFi sits in last place despite increasing 1% to an ACSI score of 77. That put Consumer Cellular 7 points, Mint Mobile 5 points, Tracfone 2 points and and Straight Talk 1 point ahead of AT&T’s satisfaction score. https://lnkd.in/gM3b8MMF

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I sat down with D Magazine to talk about our reinvention at Frontier, why we chose Dallas as our home base for #BuildingGigabitAmerica, and why fiber is the future. ☄️ Frontier Internet is already a successful turnaround, and it will continue to strengthen driven by what I believe is the best team in the business. Read the full story here: https://lnkd.in/gXZw9g-R

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Did you know T-Mobile for Business has the only nationwide #5G standalone #network in the U.S.? 5G Standalone is a "100% 5G network," built entirely on the latest 5G technology—without depending on older 4G systems like non-standalone 5G does. Standalone 5G is faster and more efficient than our 4G systems. And you need 5G standalone for innovations like: ✅ Network slicing ✅ Ultra-low latency ✅ Private 5G networks Discover how 5G standalone can take your business further: https://t-mo.co/4bKYfiT

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Did you know T-Mobile for Business has the only nationwide #5G standalone #network in the U.S.? 5G Standalone is a "100% 5G network," built entirely on the latest 5G technology—without depending on older 4G systems like non-standalone 5G does. Standalone 5G is faster and more efficient than our 4G systems. And you need 5G standalone for innovations like: ✅ Network slicing ✅ Ultra-low latency ✅ Private 5G networks Discover how 5G standalone can take your business further: https://t-mo.co/4bKYfiT

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Fiber passings are an important metric when gauging the opportunity a broadband provider has. But if you’re trying to look at the HEALTH of a BSP, you need to look at actual subscribers and penetration rate. That + opportunity will drive valuation. All that fiber is doing no good sitting dark in the ground. #broadband #fiber #sethtalks

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It's earnings season again, who is excited!?!? No... nobody... just me. Video below is an overview of the key results for Comcast, Charter, AT&T, and T-Mobile. Quick overview of the broadband business, what's happening with video and mobile subscribers, ARPU trends, and overall subscriber changes quarter over quarter. The other very interesting item that came up after earnings was Comcast announcing their NOW service. Low cost PREPAID service for broadband (100MB at $30 per month or 200MB at $45 per month). This is specifically focused on customers who would be coming off ACP (Comcast has roughly 1.4M ACP subscribers). Will be interesting to see if this can reverse the trend of subscriber losses (although will pressure ARPU). I wouldn't be surprised to see Charter-Spectrum announce something similar given that they have over 5M subscribers on ACP. As always, let me know if you want the spreadsheet. Always happy to send it over. #fiber #ruralbroadband #ruralinternet #marketinganalytics

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It's been six months since I took over as GM of Point Broadband Hagerstown. At the very beginning, I set out with a few goals in mind. 1) Develop a market that challenges the "one provider" narrative and redefines success locally ☑ 2) Help stabilize the network and work with our internal teams to offer a world-class, reliable network ☑ 3) Challenge how we interact with our customers (internal and external, existing and new). Offering a more customer-centric approach that is more responsive and tailored ☑ 4) Recruiting and hiring strong - local leaders - to facilitate growth ☑ 5) Redefine our market engagement - through community service, philanthropic endeavors, and non-profit support... Our new "Point For Purpose" campaign ☑ 6) Create a new - very attractive - offer ☑ I'm happy to report... Check marks ☑ down the board. I can't wait to see what the next six months will bring! #Pointforpurpose #Communityatitsbest #Changingthegame #winning

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You might ask yourself, why would marketing use or care about Connectbase? I would say, why are YOU not using it? The marketing team at Segra is closely aligned to our sales organization, and a true partner in their quest to #win. Take your targeted multi-platform digital campaigns to a new level with Connectbase. #bebetter #marketing #fiber

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