J F Grossen

New York, New York, United States Contact Info
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About

I'm a seasoned creative leader in design with deep experience in digital product…

Experience & Education

  • Publicis Sapient

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Volunteer Experience

  • Online Education Tools Consultant

    Butterfly Works

    - 3 years 7 months

    Education

  • 1%Club Graphic

    Workshop Facilitator

    1%Club

    - 3 years 4 months

    Economic Empowerment

Publications

  • How Can Generative AI Improve the Guest Experience?

    Publicis Sapient

    My first POV article on GenAI and its potential to positively change our travel experiences - co-authored with Publicis Sapient’s head of engineering for travel and hospitality.

    Other authors
    See publication
  • Trust in Brands in the Age of AI

    House of Beautiful Business + Munich Creative Business Week

    Which Brands do we trust to be the credible supplier of accurate data and precise services to become the orchestrators of our lives (or at least our commute)?

    See publication
  • Design Dynamic Map Experiences

    Internet & Mobile World (Romania)

    Beyond existing navigation uses, maps are media. Dynamic new maps will tell engaging interactive stories, reveal insights, augment the world, and present location cinematically – for live media production, rich data visualizations, mixed reality, and much more. HERE is providing the designers and developers of these experiences with the most comprehensive up-to-date location data and the tools to bring them to life.

    See publication
  • Product Design for Trust

    Hans & Marie Business Festival

    GDPR is not a silver bullet to build trust in the share and trade of data - instead it has exposed companies who used the opt-in process as a way to build and continue a relationship with their audience. Trust is not built through this way. It’s about value exchange - it’s about being authentic in message - it’s about doing what you say - but most of all trust is built through little gestures over time. Trust me - Ultimately, you won’t have to put this anywhere in your marketing messages. It…

    GDPR is not a silver bullet to build trust in the share and trade of data - instead it has exposed companies who used the opt-in process as a way to build and continue a relationship with their audience. Trust is not built through this way. It’s about value exchange - it’s about being authentic in message - it’s about doing what you say - but most of all trust is built through little gestures over time. Trust me - Ultimately, you won’t have to put this anywhere in your marketing messages. It will be proven through your product.

    See publication
  • Future of Mobility

    Login Conference 2018

    The complexity and expense of bringing comprehensive and accurate location data to cities and transportation is real. Coordination of data between public and private institutions is critical.

    See publication
  • Creating new relationships with the Things we buy, Part 3 – Polyamorous retail and product monogamy: The future of our relationships

    IoT Now - Internet of Things News

    Products – and our relationships with them – are constantly changing. Marketers have long sought to encourage a sense of brand loyalty, but the future of product marketing will rely on the purchaser developing a connection directly with a product, led by conversations between person and item.

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  • Creating new relationships with the Things we buy – Part 2: The desirability of connected products

    IoT Now - Internet of Things News

    In the near future, technology – specifically, technologies wrapped up as the Internet of Things (IoT) – will allow companies to give products their own voices and stories. This will give the products a perceived sense of agency, encouraging consumers to develop relationships with the items.

    See publication
  • Creating new relationships with the Things we buy – Part 1: Making a product desirable

    IoT Now - Internet of Things News

    Tomorrow, desirability of products will be more about the relationship created between you and the object. These relationships will take the form of a series of conversations manifesting themselves before, during, and after purchase. It will be built on a deeper understanding of each other’s needs from the real intelligence of the purchaser with the artificial intelligence of the product.

    See publication
  • SMWLON: Desirability of Connected Products

    Social Media Week London

    Today, desirability of products is manufactured by a brand – messages from an army of advertisers and companies spending billions of euros yearly to create a perception of desirability in their products or services. Tomorrow, the desirability of products will be more about the relationship created between an object and consumer – conversations before, during and after purchase that reflect the understanding of each other’s needs. This talk explores desirability in the age of connected products…

    Today, desirability of products is manufactured by a brand – messages from an army of advertisers and companies spending billions of euros yearly to create a perception of desirability in their products or services. Tomorrow, the desirability of products will be more about the relationship created between an object and consumer – conversations before, during and after purchase that reflect the understanding of each other’s needs. This talk explores desirability in the age of connected products – a provocation on designing for form, interaction and tone of voice when products can speak for themselves.

    See publication
  • DRS2014: The Things About Design: Of Ghosts, Spirits and Material Practices

    Design Research Society 2014 Conferences in Umea, Sweden

    Panelist on 'The Things About Design: Of Ghosts, Spirits and Material Practices" at the Design Research Society's 2014 Conference in Umea Sweden. My topic covered desirability and decision-making in the age of connected products - a provocation on designing for form, interaction and tone of voice when products can speak for themselves. Other panelists included; Elisa Giaccardi - TU/Delft, Chris Speed - Edinburgh College of Art and Philip van Allen - Art Center Pasadena

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  • CSCA: Be Uncomfortable as a Designer

    Columbus Society of Communication Arts

    We expected to get “uncomfortable.” We expected to be struck with high tech designs that personify the global innovation of frog design; Intel integrated reality displays and HIV test kits with mobile application for South Africa; projects that bring social impact and change the face of perception in our world were almost commonplace. We might have even assumed we would play leap frog to keep up with the creative flow of J F Grossen, but we didn’t expect our next project: to get to work on our…

    We expected to get “uncomfortable.” We expected to be struck with high tech designs that personify the global innovation of frog design; Intel integrated reality displays and HIV test kits with mobile application for South Africa; projects that bring social impact and change the face of perception in our world were almost commonplace. We might have even assumed we would play leap frog to keep up with the creative flow of J F Grossen, but we didn’t expect our next project: to get to work on our narrative. Yes, narrative. In an image idolist world, we often forget about the story, so Jay reminded us of his.

    See publication
  • XXX. Motel. Sex. How Neon Signs Got So Dirty //

    Nerd Nite Amsterdam / Nerd Nite NYC

    Regular presenter at Nerd Nite NYC and Amsterdam on the topic of neon signage and neon art. Neon signs have long been associated with places of questionable morals – no-tell motels, sex shops and other lairs of ill-repute. Jay Grossen will walk us through a visual (and sometimes explicit) history of ‘liquid fire’, or neon, and its reputation as a part of the seedier side of society. The talk will showcase the divergent approaches civic leaders have taken to neon signage, from Vancouver, where…

    Regular presenter at Nerd Nite NYC and Amsterdam on the topic of neon signage and neon art. Neon signs have long been associated with places of questionable morals – no-tell motels, sex shops and other lairs of ill-repute. Jay Grossen will walk us through a visual (and sometimes explicit) history of ‘liquid fire’, or neon, and its reputation as a part of the seedier side of society. The talk will showcase the divergent approaches civic leaders have taken to neon signage, from Vancouver, where neon signs have been systematically removed from entire neighbourhoods to dissuade undesirables and promote gentrification, to Portland, Oregon, where these same signs are being preserved and displayed as works of high art and craftsmanship.

    See publication
  • The Pervasive Network //

    The New York Tech Council

    Panelist with thought leaders from Wall Street Journal Digital and Verizon. Today your desktop PC, laptop, tablet, phone and TV all act as gateways to the Internet. In the not-too-distant future, every electronic device and appliance we own will be networked together. Great things will no doubt arise from the pervasive network. At this general meeting of the New York Technology Council, representatives from Verizon Wireless, frog design, and others discussed the future of ubiquitous network…

    Panelist with thought leaders from Wall Street Journal Digital and Verizon. Today your desktop PC, laptop, tablet, phone and TV all act as gateways to the Internet. In the not-too-distant future, every electronic device and appliance we own will be networked together. Great things will no doubt arise from the pervasive network. At this general meeting of the New York Technology Council, representatives from Verizon Wireless, frog design, and others discussed the future of ubiquitous network access.

    Other authors
    See publication
  • Eat. Shoes. Motel. Gas.

    Design Mind

    A short narrative from a neon sign obsessed typophile.

    See publication

Projects

  • UNStudio Collaboration / South Sea Pearl Eco-Island

    Collaborated with one of the most renowned architecture studios in Europe to envision the experience of a Maritime Silk Route stop on a man-made island off of the South China coast. Visualized where technology would be meaningful to augment visitor and host experiences. Recommended a platform approach to technology infrastructure, data and 'front end' planning and partnerships to making them come to life. Worked hand-in-hand with UNStudio team to ensure that there was a single cohesive and…

    Collaborated with one of the most renowned architecture studios in Europe to envision the experience of a Maritime Silk Route stop on a man-made island off of the South China coast. Visualized where technology would be meaningful to augment visitor and host experiences. Recommended a platform approach to technology infrastructure, data and 'front end' planning and partnerships to making them come to life. Worked hand-in-hand with UNStudio team to ensure that there was a single cohesive and compelling story on form and function of the island.

    Other creators
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  • Shell + Wired UK / Make the Future Accelerator

    I facilitated a workshop with leaders from 50 startups, Shell SMEs and other industry leaders at the Queen Elizabeth Park. Shell held the #makethefuture Accelerator in partnership with Wired on July 1st in London, which consisted of carefully curated workshops, brainstorms, coaching sessions and networking opportunities for entrepreneurs.

    Other creators
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  • UNICEF Emergency Response Simulation Game

    - Present

    Partnered with the UNICEF Tech Innovation team to develop the UNICEF Disaster Response Simulation Game that provides key partners with an immersive experience that showcases the challenges following a disaster. The game content is built around a real disaster and team activities are based on UNICEF’s approach to disaster response. Teams quickly sift through information, assess needs, complete supply requests and negotiate to ensure their team’s supplies are included on the supply plane.

    Other creators
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  • GE User Experience (UX) Center of Excellence

    Led one of the first pilot programs toward the development of the User Experience Center of Excellence (UX CoE) for GE, which created a common set of user experience principles and UI conventions across the thousands of GE-developed software applications. The Expert on Alert RM&D Software Research + UX Design program dealt with making the complex data set and processes of locomotive remote management simple, usable and salable.

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  • Taproot Foundation: Reimagining Service Design Studio

    frog was recruited to donate their services pro bono to host a design studio in April for a set of leaders and executives from both the service community as well as the corporate human resources sector, including companies like Time Inc. , General Electric , Girl Scouts of America , Gap Inc., and American Express to challenge us to think about what it would take to double the number of nonprofit and corporate Service Enterprises in the next five years. The studio curriculum was based on the…

    frog was recruited to donate their services pro bono to host a design studio in April for a set of leaders and executives from both the service community as well as the corporate human resources sector, including companies like Time Inc. , General Electric , Girl Scouts of America , Gap Inc., and American Express to challenge us to think about what it would take to double the number of nonprofit and corporate Service Enterprises in the next five years. The studio curriculum was based on the book Switch, which provided a framework for how to amplify bright spots. The design studio generated a wealth of ideas, including the idea to create a diagnostic tool to help nonprofits and companies assess their effective use of volunteer service and begin to point to areas for investment. I co-led the development of the workshop curriculum, exercises and materials with innovation partner, Laura Weiss.

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  • AT&T Consumer Design Language System

    Part of the core team developing an overarching consumer design language system that could be applied across all of AT&T’s brand touch points, from mobile applications to out-of-box experiences to physical products. Designed and developed one of the first applications using the Consumer Design Language System (CDLS )as guidance for mail and contacts management.

    Other creators
  • GE Picture a Healthy World

    I designed concepts for an immersive experience in Times Square to promote healthy lifestyles. To broadcast the message to the largest global audience, frog and GE chose Times Square, one of the media and communication centers of the world. GE took over the center island with tents, camera crews, and signage. All material—from hand-outs to costumes, from online ads to billboard animation—was designed by frog. “Street-teams” met passers-by with informative pocket guides, water bottles. Photos…

    I designed concepts for an immersive experience in Times Square to promote healthy lifestyles. To broadcast the message to the largest global audience, frog and GE chose Times Square, one of the media and communication centers of the world. GE took over the center island with tents, camera crews, and signage. All material—from hand-outs to costumes, from online ads to billboard animation—was designed by frog. “Street-teams” met passers-by with informative pocket guides, water bottles. Photos and messages created both online and on-site were shown real-time on Reuters interactive billboard. http://vimeo.com/57192536

    Other creators
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  • MTV College Affordability Challenge

    -

    In 2011 MTV ran the College Affordability Challenge to create a crowdsourced, student-led, digital tool to students navigate the financial aid system. From the responses they selected three great ideas. frog jumped on board to guide the three finalists from rough idea to final concept through a structured design and innovation process. I developed the structure for the week-long sprints. Each of the three candidates worked with the creative, technical and conceptual thinkers in a frog studio to…

    In 2011 MTV ran the College Affordability Challenge to create a crowdsourced, student-led, digital tool to students navigate the financial aid system. From the responses they selected three great ideas. frog jumped on board to guide the three finalists from rough idea to final concept through a structured design and innovation process. I developed the structure for the week-long sprints. Each of the three candidates worked with the creative, technical and conceptual thinkers in a frog studio to deepen and refine their concept, develop the storytelling to pitch their ideas on national TV, and to prepare for their presentations. With input from groups as wide as the College Board and the Clinton Global Initiative, the project was a great success, and MTV has gone on to launch a Facebook app, My College Dollars, from the winning concept.
    https://apps.facebook.com/mycollegedollars/

    Other creators
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Languages

  • English

    Native or bilingual proficiency

Organizations

  • Retail Design Institute, NYC Chapter

    Member

    - Present

    The Retail Design Institute promotes the advancement and collaborative practice of creating selling environments.

  • The Interaction Design Association (IxDA)

    Member

    - Present

    The Interaction Design Association (IxDA) is a member-supported organization dedicated to the discipline of interaction design. Since its launch in 2003, IxDA has grown into a global network of more than 120,000 individuals and over 200 local groups, focusing on interaction design issues for the practitioner, no matter their level of experience.

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