About
Articles by Jen
Activity
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A few weeks ago I posted about the importance of having real friends at work. They literally SUSTAIN you...making all the time you spend away from…
A few weeks ago I posted about the importance of having real friends at work. They literally SUSTAIN you...making all the time you spend away from…
Liked by Jen McGonigle
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It's Official! 📕 I have tallied the results of all the polls I posted on social media and through email. Thank you all for participating and for…
It's Official! 📕 I have tallied the results of all the polls I posted on social media and through email. Thank you all for participating and for…
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Spending a beautiful Sunday with Sous Chef Isabelle at Treno! Our Italian Pizza Pasta Wine Bar in Haddonfield NJ!!
Spending a beautiful Sunday with Sous Chef Isabelle at Treno! Our Italian Pizza Pasta Wine Bar in Haddonfield NJ!!
Liked by Jen McGonigle
Experience & Education
Licenses & Certifications
Volunteer Experience
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Chairperson - HR, Safety & Risk Executive Study Group
National Restaurant Association
- Present 6 years 6 months
Education
Through the NRA, our team develops and implements operational resources and tools for restaurant leaders in the fields of Human Resources, Safety and Risk Management. Our focus is on the development of an annual, 3 day conference providing excellent learning and networking opportunities for peers in our industry, educational webinars and many other opportunities to share and learn within our restaurant network.
Courses
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Aramark Leadership Series: Advanced Leadership Dev. Program (Team Coach)
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Aramark Leadership Series: Level 5 Leadership
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Aramark Leadership Series: Strategic Leadership Institute
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Projects
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System-wide Practice Deployment
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I had the opportunity to support a global transformation of Aramark’s Food Management Team. Standardized processes were developed to reduce operating costs while improving productivity, food quality and safety. My team then designed the training to deploy these processes and disseminate key data points to more than 1800 operations leadership across North America. Training included instructor led, e-learning, learning aids and an operating playbook to equip front-line teams with new process…
I had the opportunity to support a global transformation of Aramark’s Food Management Team. Standardized processes were developed to reduce operating costs while improving productivity, food quality and safety. My team then designed the training to deploy these processes and disseminate key data points to more than 1800 operations leadership across North America. Training included instructor led, e-learning, learning aids and an operating playbook to equip front-line teams with new process knowledge. Ops leaders then trained their own front-line mgmt. and associates. Over 130,000 employees were trained throughout the 16-month deployment process.
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Accelerated Development Program
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Recognizing a disproportion number of external hires into district and regional leadership positions, my team worked to reverse the trend. Under my direction, we created an Accelerated Development program to promote internal candidates. In under 5 years, we realized a complete transformation – 70% of new hires were now being sources internally.
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Interactive Career Pathing Tool
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I worked closely with field operations and the HR business partner project team to develop position profiles for each role within the Higher Education’s Dining, Facilities and Conference Center business units. Once these profiles were in place, I developed an interactive Career pathing tool for all exempt positions, allowing managers in operations and functional roles to autonomously identify career path options and development milestones required to get there.
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Regional Turnaround
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When promoted to the HR Director role with Toys R Us, I inherited an operational team with historically high turnover amongst the management team. I immediately partnered with corporate and regional leadership to mitigate and stabilize the area, replacing several key leadership roles and focusing on the execution of talent management practices (recruitment, on-boarding, competency development and succession planning). In just three years’ time, we achieved a complete turnaround and our region…
When promoted to the HR Director role with Toys R Us, I inherited an operational team with historically high turnover amongst the management team. I immediately partnered with corporate and regional leadership to mitigate and stabilize the area, replacing several key leadership roles and focusing on the execution of talent management practices (recruitment, on-boarding, competency development and succession planning). In just three years’ time, we achieved a complete turnaround and our region was of the top performers in the company.
Honors & Awards
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People Award
Aramark Corporation
Recognized by Higher Education division for talent management excellence in development of future regional leaders.
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One Best Team Award
Aramark Corporation
Recognized by Regional VP for excellence in development and retention of Higher Education employees in NE Region.
Organizations
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Philadelphia Society of People and Strategy
Member
- Present -
Penn State Alumni Association, Southern NJ Chapter
Member
- Present
Recommendations received
4 people have recommended Jen
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P.J. WHELIHANS PUB INC. sticks to its suburban Philadelphia roots. The casual-dining sports bar provides a family-friendly environment for watching…
P.J. WHELIHANS PUB INC. sticks to its suburban Philadelphia roots. The casual-dining sports bar provides a family-friendly environment for watching…
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Congratulations to our Aramark España and International teams who created incredible hospitality experiences for almost 300,000 F1 enthusiasts at the…
Congratulations to our Aramark España and International teams who created incredible hospitality experiences for almost 300,000 F1 enthusiasts at the…
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We're so excited to be on the campus of Clark University celebrating our new partnership! Kicking things off with an employee barbecue! ❤️🤍
We're so excited to be on the campus of Clark University celebrating our new partnership! Kicking things off with an employee barbecue! ❤️🤍
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You never know what fun will arise when supporting our Masonic Charities and Masonic family! The Grand Master was able to join the Masonic Children's…
You never know what fun will arise when supporting our Masonic Charities and Masonic family! The Grand Master was able to join the Masonic Children's…
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I’m happy to share that I will be speaking at the 2024 QSR Evolution Conference this September on the “Invest and Be Invested In” panel to discuss…
I’m happy to share that I will be speaking at the 2024 QSR Evolution Conference this September on the “Invest and Be Invested In” panel to discuss…
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From the high-octane energy at the racetrack to the focused precision on the fairway, our team has delivered top-tier hospitality at some of the…
From the high-octane energy at the racetrack to the focused precision on the fairway, our team has delivered top-tier hospitality at some of the…
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Spending my afternoon at our ChopHouse location in Gibbsboro NJ for their Fall Menu Tasting!! Love my Job!!
Spending my afternoon at our ChopHouse location in Gibbsboro NJ for their Fall Menu Tasting!! Love my Job!!
Liked by Jen McGonigle
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Swinging into 150 years, the Philadelphia Zoo celebrated in style! 🐒🎉 Last week marked the zoo's 150th anniversary, and it was a party to remember.…
Swinging into 150 years, the Philadelphia Zoo celebrated in style! 🐒🎉 Last week marked the zoo's 150th anniversary, and it was a party to remember.…
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Visiting Chef Terry at our Exton PourHouse location!! Beautiful day for a Burger and Beer
Visiting Chef Terry at our Exton PourHouse location!! Beautiful day for a Burger and Beer
Liked by Jen McGonigle
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We're thrilled to announce the grand opening of Stowaways, a brand-new multi-concept dining destination with panoramic views of the Delaware Bay at…
We're thrilled to announce the grand opening of Stowaways, a brand-new multi-concept dining destination with panoramic views of the Delaware Bay at…
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Congratulations to our partner and 2024 National Champs, University of Tennessee Men's Baseball! Go Vols! 🏆⚾ #MarkYourMoment
Congratulations to our partner and 2024 National Champs, University of Tennessee Men's Baseball! Go Vols! 🏆⚾ #MarkYourMoment
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