“I've gotten to work with Jeff as a capable and caring Director of Facilities and Office Management. Never a ball drops on Jeff's watch. He's been through significant growth with UserTesting -- both in his role and in scaling the company. He is a constant learner and someone that spends quality time thinking about what he is doing and what the future holds. He's ready for change and a man of action. I believe he is just at the beginning of his career trajectory and he is one of those rare people that can take on any project in any field and excel.”
Activity
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I'm happy to share that I will be staying at Etsy as VP, Total Rewards, Operations, and People Systems. Since joining on an interim basis a few…
I'm happy to share that I will be staying at Etsy as VP, Total Rewards, Operations, and People Systems. Since joining on an interim basis a few…
Liked by Jeff Chou
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After three incredible years at Patreon, I've decided to step back and enjoy a well-deserved break. Building Clear Talent and its subsequent…
After three incredible years at Patreon, I've decided to step back and enjoy a well-deserved break. Building Clear Talent and its subsequent…
Liked by Jeff Chou
Experience & Education
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Patreon
View Jeff’s full experience
See their title, tenure and more.
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Licenses & Certifications
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CEAS - Certified Ergonomics Assessment Specialist
The Back School
Issued
Volunteer Experience
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Finance and Technology Director
Oakland Youth Aspire (Formerly What Now America)
- 2 years 5 months
Children
Honors & Awards
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2023 Project Award Winner: Commercial Construction & Renovation for Patreon NY Office Buildout
Commercial Construction & Renovation Magazine
Together with ASD/SKY and Swinerton, our Phase II buildout of our NY Office garnered a project award from CC&R magazine.
https://issuu.com/bocdesigninc/docs/ccr-issue.3.23 -
2023 Ambient Experience (AX100) Winner
Constellation Research
Innovator, groundbreakers, trailblazers all have something in common: They have had the courage to traverse a path not often taken. But who stands ahead of these superlatives? In the age of customer experience (CX), those pathfinders are called the AX100. This conclave of CX leadership has seen beyond the comfort of the status quo to deliver growth through strategies that span both employee and customer’s experiences.
Those inducted into this 2023 class of CX leadership share these…Innovator, groundbreakers, trailblazers all have something in common: They have had the courage to traverse a path not often taken. But who stands ahead of these superlatives? In the age of customer experience (CX), those pathfinders are called the AX100. This conclave of CX leadership has seen beyond the comfort of the status quo to deliver growth through strategies that span both employee and customer’s experiences.
Those inducted into this 2023 class of CX leadership share these common traits:
-Bravery in breaking barriers and championing authentic experiences for all
-A willingness to explore and experiment, especially with new engagement forms and formats
-Mindset that thinking outside the box is still too limiting
-Activating and advancing engagements that start with data and advance durable, profitable relationships
-Recognizing and respecting that the customer calls the shots
-Celebrating that internal teams are internal customers that also demand care and feeding
-Driving bottom line impacts by empowering employees to deliver the experiences that matter to the customer and the business
-Advancing the CX conversation from isolated functional greatness to organization wide change
https://www.constellationr.com/work-contellation/ax-leaders/ax100-2023
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