Jeff Helfrick

United States Contact Info
6K followers 500+ connections

Join to view profile

About

Operations and planning executive with progressive leadership experience known for…

Experience & Education

  • McGee Air Services

View Jeff’s full experience

See their title, tenure and more.

or

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

Courses

  • Creating a Safety Culture

    Disney Institute

  • Executive Coaching

    -

  • Leadership Training

    Disney Institute

  • The Next Step

    Leadership Training

Projects

  • Summary of Qualifications

    -

    - Highly motivated leader responsible for creating an environment that allows over 2,500 employees to deliver award winning service each day. Hawaiian Airlines earns a 63 net promoter score – which is in the top ranks of US airlines. Awarded 2016 Skytrax Best Airline Staff – North America. Top US airline for on-time performance for 19 years. Numerous other awards for service.
    - Drove baggage improvement reducing missed bags by 50% (Qantas) and moving baggage performance from bottom 3 to top…

    - Highly motivated leader responsible for creating an environment that allows over 2,500 employees to deliver award winning service each day. Hawaiian Airlines earns a 63 net promoter score – which is in the top ranks of US airlines. Awarded 2016 Skytrax Best Airline Staff – North America. Top US airline for on-time performance for 19 years. Numerous other awards for service.
    - Drove baggage improvement reducing missed bags by 50% (Qantas) and moving baggage performance from bottom 3 to top 3 in DOT rankings for sustained period of time (Hawaiian).
    - Set strategy for preferred business partners & portfolio management.
    - Data driven decision maker changing corporate culture through continuous improvement and industrial engineering methods while driving employee engagement.
    - Led activity value analysis & other “deep dive” enterprise projects resulting in over $15M in annual savings (United).
    - Project & Program management experience leading and directing enterprise-wide projects including process, service, and automation improvements.
    - Change Leader – driving large scale, full change management strategy
    - Experience with dispute resolution, interest-based bargaining, & arbitration process.
    - Media trained with experience in several print, radio, & television interviews.
    - Culturally adept leader with experience in all major regions of the world.
    - Most recent extensive experience in Asia & South Pacific with previous experience across Europe, Central & South America.
    - Diversity champion driving increased visibility & inclusion of multiple minority & cultural groups.
    - Founding sponsor of “Ha’aheo” (Hawaiian word for Pride) LGBTQ employee resource group.
    - Proficient with Safety Management Systems (SMS), safety assurance programs, and other methods of creating a safety culture.
    - Direct experience managing crisis situations, including providing onsite humanitarian response on September 11th at site of UA93 in Shanksville, PA.

Recommendations received

View Jeff’s full profile

  • See who you know in common
  • Get introduced
  • Contact Jeff directly
Join to view full profile

People also viewed

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Others named Jeff Helfrick

Add new skills with these courses