“I've had the absolute honor to work under James, from his time as a team lead all the way up to being a Senior Manager. Not only is James able to thread his passion into his guidance as a manager, he helped me take on that passion as well. He is receptive to feedback and worked with me to help me stretch and grow. His caring not only comes out in the way he works with clients, but also the way he treats his direct reports. James is a fantastic manager, one of the best I've ever had.”
About
I am a Customer Success leader passionate about providing clients tangible value…
Activity
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I’m thrilled to announce that I’ve accepted a position as Senior Enterprise Sales Development Representative at Motive! I’m particularly grateful to…
I’m thrilled to announce that I’ve accepted a position as Senior Enterprise Sales Development Representative at Motive! I’m particularly grateful to…
Liked by James Williams
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We're hiring Customer Success Managers at Deliverect. Want to build strong relationships, solve problems, and learn in a fast-paced tech environment?…
We're hiring Customer Success Managers at Deliverect. Want to build strong relationships, solve problems, and learn in a fast-paced tech environment?…
Liked by James Williams
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Yesterday, we got to celebrate the opening of Urban Peak new Mothership campus! It’s been 8 years in the making, and we couldn’t be more thrilled to…
Yesterday, we got to celebrate the opening of Urban Peak new Mothership campus! It’s been 8 years in the making, and we couldn’t be more thrilled to…
Liked by James Williams
Experience & Education
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Torch
View James’s full experience
See their title, tenure and more.
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Publications
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Customer Success & Customer Education: Two Paths to the Same Goal
Thought Industries Blog
Courses
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Calculus
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Communication Capstone
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Communication Research
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Conflict and Communication
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Fundamentals of Management
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Gender and Communication
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Legal Environment of Business
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Marketing Management
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Media Ethics
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Media Writing
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Public Relations Strategies
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Public Relations Theory
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Public Relations and Corporate Writing
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Public Speaking
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Small Group Communication
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Spanish 1
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Spanish 2
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Statistics for Business
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Survery of Financial Management
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Survey of Financial and Managerial Accounting
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Visual Editing
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Recommendations received
18 people have recommended James
Join now to viewMore activity by James
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The sky seemed to grow darker by the second. What started as a drizzle began a steady crescendo into what would inevitably become a downpour. Thunder…
The sky seemed to grow darker by the second. What started as a drizzle began a steady crescendo into what would inevitably become a downpour. Thunder…
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It’s our great pleasure to announce a strategic partnership with Salesforce to transform employee experience. Introducing a new AI employee service…
It’s our great pleasure to announce a strategic partnership with Salesforce to transform employee experience. Introducing a new AI employee service…
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🔥 Calling all rockstar Customer Success Managers: Come join my team and be part of an amazing company at an amazing time✨ Mid-Market Customer…
🔥 Calling all rockstar Customer Success Managers: Come join my team and be part of an amazing company at an amazing time✨ Mid-Market Customer…
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So many people impacted by the CrowdStrike outage today, but let’s all remember the faultless members of their Customer Service teams who are having…
So many people impacted by the CrowdStrike outage today, but let’s all remember the faultless members of their Customer Service teams who are having…
Liked by James Williams
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Customer growth isn't the responsibility of the CS team. It's everyone's job. We need to: 👷🏻 Build products that solve real problems 👨🏻🎨…
Customer growth isn't the responsibility of the CS team. It's everyone's job. We need to: 👷🏻 Build products that solve real problems 👨🏻🎨…
Liked by James Williams
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These are four limiting beliefs I’m working on squashing in 2024. Spotting these started with the work that my coach and I did in our last six month…
These are four limiting beliefs I’m working on squashing in 2024. Spotting these started with the work that my coach and I did in our last six month…
Liked by James Williams
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📣 Come one, come all–#Pendomonium 2024 is going to be here before we know it! If you're anything like us, you're counting down the days until your…
📣 Come one, come all–#Pendomonium 2024 is going to be here before we know it! If you're anything like us, you're counting down the days until your…
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I want to help 5 founders get this email. Chasing a modest exit is something I wish I would’ve done a lot earlier in my career. Between the ages…
I want to help 5 founders get this email. Chasing a modest exit is something I wish I would’ve done a lot earlier in my career. Between the ages…
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Deel is acquiring Hofy - Welcome to the team Sami & Michael and the Hofy team 🥳 This is a big one - we’re bringing the best IT services and device…
Deel is acquiring Hofy - Welcome to the team Sami & Michael and the Hofy team 🥳 This is a big one - we’re bringing the best IT services and device…
Liked by James Williams
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