Imad Mouline

Greater Boston Contact Info
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Specialties: B2B SaaS; Technology Innovation; Critical Communications; Critical Event…

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Patents

  • Methods of alerting mobile-network subscribers using automated messaging-channel selection, and software therefor

    Issued US 11,070,952

    An alert system, for alerting target subscribers, that automatically selects which of one or more messaging channels the alert system will use to send alert messages to the target subscribers. In some embodiments for cellular communication networks, an alert system of the present disclosure automatically selects between one or more broadcast messaging channels and one or more point-to-point messaging channels. In some embodiments, the automatic selection of the messaging channel attempts to…

    An alert system, for alerting target subscribers, that automatically selects which of one or more messaging channels the alert system will use to send alert messages to the target subscribers. In some embodiments for cellular communication networks, an alert system of the present disclosure automatically selects between one or more broadcast messaging channels and one or more point-to-point messaging channels. In some embodiments, the automatic selection of the messaging channel attempts to maximize the number of target subscribers alerted in a predetermined alert-dissemination time. In some embodiments, an alert system of the present disclosure includes one or more user interfaces that allow a user to establish messaging parameters, including various categories of target subscribers to include as desired recipients of the alert message(s). Various methods for implementing one or more aspects of any of the alert systems of the present disclosure are also disclosed.

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  • Systems and methods for providing situational awareness via bidirectional multi-modal notifications

    Issued US 11,004,110

    Systems and methods for providing situational awareness via bidirectional multi-modal notifications

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  • Intelligent messaging-channel selection and related features for alert systems

    Issued US 10,924,891

    An alert system, for alerting target subscribers, that automatically selects which of one or more messaging channels the alert system will use to send alert messages to the target subscribers. In some embodiments for cellular communication networks, an alert system of the present disclosure automatically selects between one or more broadcast messaging channels and one or more point-to-point messaging channels. In some embodiments, the automatic selection of the messaging channel attempts to…

    An alert system, for alerting target subscribers, that automatically selects which of one or more messaging channels the alert system will use to send alert messages to the target subscribers. In some embodiments for cellular communication networks, an alert system of the present disclosure automatically selects between one or more broadcast messaging channels and one or more point-to-point messaging channels. In some embodiments, the automatic selection of the messaging channel attempts to maximize the number of target subscribers alerted in a predetermined alert-dissemination time. In some embodiments, an alert system of the present disclosure includes one or more user interfaces that allow a user to establish messaging parameters, including various categories of target subscribers to include as desired recipients of the alert message(s). Various methods for implementing one or more aspects of any of the alert systems of the present disclosure are also disclosed.

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  • System and Methods for Distance and Performance-based Load Balancing

    Issued US 9,740,708

    Systems and methods for a DNS management system utilize a distance-based and/or a performance-based A record. A DNS management system of embodiments receives a request from a client for an IP address associated with a domain name. A database of IP address location records is queried to determine a geographic location of the client in operation according to embodiments. An A record corresponding to the geographically closest available server node may thereafter be delivered to the client. A…

    Systems and methods for a DNS management system utilize a distance-based and/or a performance-based A record. A DNS management system of embodiments receives a request from a client for an IP address associated with a domain name. A database of IP address location records is queried to determine a geographic location of the client in operation according to embodiments. An A record corresponding to the geographically closest available server node may thereafter be delivered to the client. A system operable according to embodiments may additionally or alternatively monitor the performance of available servers and deliver an A record corresponding to the best performing local server.

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  • Systems and methods for simulating a notification system

    Issued US 9,391,855

    Systems and methods for a cloud management system which utilizes both technical and business metrics to achieve operational efficiencies. The systems and methods can be used to provide an elastic infrastructure model for an emergency notifications system which delivers near infinite scale with guaranteed near 100% uptime. In an embodiment, a mass recipient emulator can be utilized for testing of the notifications system with actual phone call or message exchange.

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  • Methods and apparatus for real user monitoring including Flash monitoring

    Issued US 8,095,650

    A system provides a tag for a flash application. The tag identifies a Flash event to record during execution of the Flash application. The Flash event is recorded to monitor performance of the Flash application to generate performance metrics. The Flash performance monitoring process generates the performance metrics of the Flash application based on an occurrence of the Flash event during the execution of the Flash application, and provides a graphical user interface in which to render a…

    A system provides a tag for a flash application. The tag identifies a Flash event to record during execution of the Flash application. The Flash event is recorded to monitor performance of the Flash application to generate performance metrics. The Flash performance monitoring process generates the performance metrics of the Flash application based on an occurrence of the Flash event during the execution of the Flash application, and provides a graphical user interface in which to render a graphical representation of the generated performance metrics.

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  • Website load testing using a plurality of remotely operating agents

    Issued US 7,921,205

    Website load testing using agents is disclosed. An address of a website and a window of time in which to perform a load test are received. The address and the window of time are distributed to a plurality of remotely operating agents, distributed over a wide area. Each agent in the plurality is to access the website at the received address during the window of time to load test the website. Data from the plurality of agents is received upon passage of the window of time, describing a load…

    Website load testing using agents is disclosed. An address of a website and a window of time in which to perform a load test are received. The address and the window of time are distributed to a plurality of remotely operating agents, distributed over a wide area. Each agent in the plurality is to access the website at the received address during the window of time to load test the website. Data from the plurality of agents is received upon passage of the window of time, describing a load placed upon the website by the plurality of agents. The received data describing the load placed upon the website is presented. Alternatively, a script may be used to load test a website, the script a series of commands to be executed across the website as a simulation of a transaction, the script to be executed in the window of time.

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  • Methods and apparatus for real user monitoring

    Issued US 7,765,295

    A system monitors browser operation on a web page to identify objects referenced by the web page. For objects referenced by the web page, the system tracks a performance metric associated with each object. The system performs post-processing on the performance metrics of objects referenced by the web page to create a performance record for that web page, and transfers the performance record to a remote server for analysis of performance of web page operation in the browser.

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