“Ilana is the epitome of a servant leader and a master of building empathetic, high-functioning and passionate teams. Ilana has an innate ability to connect with people, which is on display in how she recruits and retains talent but also in how she approaches every customer conversation. Ilana is a steady leader and provides an incredible amount of empathy and motivation to her teams in even the toughest of times. I was lucky to work with Ilana for 5 years and so grateful for her friendship and leadership. She helped me and SevenRooms grow in so many ways. ”
About
Startup operator, Customer Success, and community leader with over 15 years of experience…
Activity
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Standups are boring. 😴 So it made me think: Am I doing this right? 5-minute unstructured updates never felt productive. And recently I asked…
Standups are boring. 😴 So it made me think: Am I doing this right? 5-minute unstructured updates never felt productive. And recently I asked…
Liked by Ilana Brown
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Hello customer success people friends! Sunset is growing!! 🌅 We are looking for our first CSM. Apply here, or let me know if you have an amazing…
Hello customer success people friends! Sunset is growing!! 🌅 We are looking for our first CSM. Apply here, or let me know if you have an amazing…
Shared by Ilana Brown
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I'm looking to hire a founding head of engineering for Bright Harbor. This is an opportunity to collaborate with other incredibly experienced, and…
I'm looking to hire a founding head of engineering for Bright Harbor. This is an opportunity to collaborate with other incredibly experienced, and…
Liked by Ilana Brown
Experience & Education
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Sunset
View Ilana’s full experience
See their title, tenure and more.
or
Volunteer Experience
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Mentor
iMentor
- 3 years 10 months
Children
I've been given the opportunity to work with one girl from 9th grade until she graduates college on a weekly basis through social, educational, emotional situations while preparing and encouraging her to attend college.
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Vice Chair
American Institute of Wine & Food
- 3 years 9 months
Education
The American Institute of Wine & Food is a non-profit organization founded by Julia Child, Robert Mondavi, Richard Graff and others in 1981 to advance the understanding, appreciation and quality of what we eat and drink.
The New York Chapter is one of many across the United States. Along with our sister chapters and the national organization, we promote an exchange of ideas that benefit both professionals and dedicated enthusiasts through publications and programs. Our Executive Board is…The American Institute of Wine & Food is a non-profit organization founded by Julia Child, Robert Mondavi, Richard Graff and others in 1981 to advance the understanding, appreciation and quality of what we eat and drink.
The New York Chapter is one of many across the United States. Along with our sister chapters and the national organization, we promote an exchange of ideas that benefit both professionals and dedicated enthusiasts through publications and programs. Our Executive Board is made up of volunteers who either work in the Food & Wine industry or who are supporters of AIWF programming and community outreach -
Publications
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This is the new team you need to build to make your startup successful
Marker - Medium
See publicationSuccessful customers are the key to a successful startup — here’s how to build the team that can make sure both things happen
Languages
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English
Native or bilingual proficiency
Organizations
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American Institute of Wine and Food
Marketing & PR Chair
- PresentThe American Institute of Wine & Food is a non-profit organization founded by Julia Child, Robert Mondavi, Richard Graff and others in 1981 to advance the understanding, appreciation and quality of what we eat and drink. The New York Chapter is one of many across the United States. Along with our sister chapters and the national organization, we promote an exchange of ideas that benefit both professionals and dedicated enthusiasts through publications and programs. Our Executive Board is made…
The American Institute of Wine & Food is a non-profit organization founded by Julia Child, Robert Mondavi, Richard Graff and others in 1981 to advance the understanding, appreciation and quality of what we eat and drink. The New York Chapter is one of many across the United States. Along with our sister chapters and the national organization, we promote an exchange of ideas that benefit both professionals and dedicated enthusiasts through publications and programs. Our Executive Board is made up of volunteers who either work in the Food & Wine industry or who are supporters of AIWF programming and community outreach
Recommendations received
9 people have recommended Ilana
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It's surreal to see a The New York Times feature perfectly capture the momentum of ResortPass. Our team spends every single day heads down…
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The number one problem I see with companies that shut down: They massively undervalue themselves. Traditional tech wisdom says "succeed or die"…
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99% of dealership activities are non-revenue generating 🧐 Think about it: • Inventory management • Paperwork and compliance • Employee relations/…
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If your company has cash and is shutting down, it's complicated. If you're out of cash and shutting down, multiply the complication factor by 100X.…
If your company has cash and is shutting down, it's complicated. If you're out of cash and shutting down, multiply the complication factor by 100X.…
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Cob - my new corn-free popcorn company - is officially live!! Only 3 years in the making 😅. For those of you who don't know, my older son, Asher…
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I am seeing so many "diamonds in the rough" in the startup acquisition market. (Especially post-2021 funding insanity) These companies are: -…
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85% of employees feel recharged after just one day off! This stat jumped out at me in the data from our recent survey of thousands of Americans with…
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Saying “down round” in San Francisco is like saying “Voldemort” in Hogwarts. But there’s a lot of confusion on what exactly a down round is, and…
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You see a startup with: - High burn - Under 10x growth - Low TAM and think “not great”. But look under the hood, and there could be: - Dedicated…
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We don't do this often, but it's fun to pause and reflect on what we have accomplished at Sydecar. Huge shout out to our team and the tireless effort…
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Having grown up watching Rosanna Scotto on Good Day New York, this was an especially special interview. And I don’t just mean the TV piece…
Having grown up watching Rosanna Scotto on Good Day New York, this was an especially special interview. And I don’t just mean the TV piece…
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