Hervé Jean-Baptiste
Miami, Florida, United States
4K followers
500+ connections
About
Articles by Hervé
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Organizational Network Analysis (ONA) Accelerates Enterprise AI Maturity And Investment Realization
Organizational Network Analysis (ONA) Accelerates Enterprise AI Maturity And Investment Realization
By Hervé Jean-Baptiste
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Transformations for Long-Term Impact: Leveraging Organizational Network Analysis
Transformations for Long-Term Impact: Leveraging Organizational Network Analysis
By Hervé Jean-Baptiste
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Organizational Network Analysis Propels AI Readiness and Adoption
Organizational Network Analysis Propels AI Readiness and Adoption
By Hervé Jean-Baptiste
Contributions
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Here's how you can tackle fear and resistance to AI among your teams.
Using Organizational Network Analysis (ONA) leaders have the ability to accelerate AI adoption across their organizations and ensure the transformation enhances employee engagement, increases productivity, and drives significant business outcomes. ONA provides a detailed map of the social and communication structures within an organization, which is invaluable for strategically implementing AI. By leveraging ONA, leaders can make informed decisions that not only promote AI adoption but also align with the organization’s culture and operational dynamics, ensuring a smoother transition and more effective integration of AI technologies. https://www.linkedin.com/pulse/organizational-network-analysis-propels-ai-readiness-jean-baptiste-til9c/
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What do you do if your strategic thinking as a product manager lacks customer insights?
AI offers new, compelling and innovative ways to include the customer in existing ways of working. Examples include:(1) it can rapidly generate scores of new ideas, (2) it can quickly and thoroughly vet proposed ideas or idea backlogs, (3) it can be a digital twin of a customer and accurately simulate real world customer experiences. The possibilities are endless and the implications are profound.
Activity
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It’s West Monroe Friday and PRIDE month! Loved spending time with our New York team celebrating our commitment to diversity and inclusion!…
It’s West Monroe Friday and PRIDE month! Loved spending time with our New York team celebrating our commitment to diversity and inclusion!…
Liked by Hervé Jean-Baptiste
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As we celebrate #Juneteenth today, we commemorate a key moment - the end of slavery in the United States. At West Monroe, Juneteenth serves as a…
As we celebrate #Juneteenth today, we commemorate a key moment - the end of slavery in the United States. At West Monroe, Juneteenth serves as a…
Liked by Hervé Jean-Baptiste
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Fun day with our West Monroe Chicago team. 🤩 We had a #skills workshop, a NeuroLeadership Institute Growth Mindset watch party - and fun prizes!…
Fun day with our West Monroe Chicago team. 🤩 We had a #skills workshop, a NeuroLeadership Institute Growth Mindset watch party - and fun prizes!…
Liked by Hervé Jean-Baptiste
Experience & Education
Licenses & Certifications
Volunteer Experience
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Planning and Evaluation Board Advisory Committee (former Chair and Co-Chair)
Sierra Club
- 5 years 5 months
Environment
Recruited by the national Board Chairwoman. Served as Committee Chair and Co-chair over a three year period. Was also selected and ran for a seat on the national board.
Publications
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Deeper Stakeholder Analysis: Simple Tools - Essential Insights
Momentum Consulting Corporation
Chances are you have collected considerable and useful information regarding stakeholders, summarizing this data in a variety of ways including lists, charts, and reports. However, these traditional methods do not always highlight the critical points in need of attention. Leveraging simple visualizations of the information can help highlight critical points.
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Whitepaper: Asking Effective Change Management Questions
Anchored Development
Organizations are constantly impacted by business environments that require them to adapt to and implement change. Some of these factors, including digitization and globalization, have an increased rate and scale of change. And, even with the discipline of change management, many organizations are unsure of how to practice it.
Regardless of the reasons, there are simple ways organizations can apply some key basic practices by asking the right questions and leveraging those answers to…Organizations are constantly impacted by business environments that require them to adapt to and implement change. Some of these factors, including digitization and globalization, have an increased rate and scale of change. And, even with the discipline of change management, many organizations are unsure of how to practice it.
Regardless of the reasons, there are simple ways organizations can apply some key basic practices by asking the right questions and leveraging those answers to find value.
Read "Asking Effective Change Management Questions", by Hervé Jean-Baptiste and Fabia Bourda, MBA, SPHR, SHRM-SCP, PMP.Other authorsSee publication -
How to Maintain Your Learning Library
Learning Circuits Magazine
Knowledge Management Best Practices from a Learning Management System Catalogue Perspective.
Projects
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Custom ChatGPT Change Management Prompt Generator tool (Prosci)
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In March 2024 I participated in a Prosci-sponsored evaluation of a custom ChatGPT Change Management Prompt Generator tool. The purpose of the tool was to generate a well crafted prompt template to be filled out and used with ChatGPT. The purpose of the evaluation was to score the prompt template. My approach consisted of this plus additional scope I added. My evaluation consisted of the following steps: (1) identify 4 CM task categories, (2) create two similar tasks for each category, one…
In March 2024 I participated in a Prosci-sponsored evaluation of a custom ChatGPT Change Management Prompt Generator tool. The purpose of the tool was to generate a well crafted prompt template to be filled out and used with ChatGPT. The purpose of the evaluation was to score the prompt template. My approach consisted of this plus additional scope I added. My evaluation consisted of the following steps: (1) identify 4 CM task categories, (2) create two similar tasks for each category, one strategic and the other tactical, (3) generate and evaluate the prompt templates, (4) fill out the prompt templates, (5) submit the prompt to ChatGPT and evaluate the answers, (6) use ChatGPT to evaluate the results.
ChatGPT's overall evaluation was as follows: "Overall, the generated prompt templates are highly effective for their intended tasks, offering clear, customizable, and comprehensive guidance for developing various assessment strategies and plans. The filled-in prompts and corresponding ChatGPT responses are highly effective, providing clear, detailed, and actionable strategies and plans for each assessment category." -
UKG Labs (advisor)
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Startups selected to join UKG Labs collaborate closely with UKG to benefit from the company’s HCM, workforce management, and overall technical domain expertise; drive growth with counsel from a diverse group of UKG leaders to address identified challenges; and engage with UKG customers to conduct market discovery, gather feedback, and prove validity of concepts. The program also provides UKG customers with an opportunity to explore new and emerging technologies and test leading edge products…
Startups selected to join UKG Labs collaborate closely with UKG to benefit from the company’s HCM, workforce management, and overall technical domain expertise; drive growth with counsel from a diverse group of UKG leaders to address identified challenges; and engage with UKG customers to conduct market discovery, gather feedback, and prove validity of concepts. The program also provides UKG customers with an opportunity to explore new and emerging technologies and test leading edge products during formative stages to shape the future of the HCM and HR technology market.
https://www.ukg.com/about-us/newsroom/ukg-launches-startup-ecosystem-and-virtual-laboratory-ukg-labs -
UKG Spark Tank 1Q23 (featured speaker)
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Spark Tank is an hybrid company event that connects people across the organization to “spark” and accelerate innovation at UKG. You’ll have an opportunity to learn about topics and trends impacting the future of UKG while exploring and sharing your ideas.
Topic
Putting People First To Thrive Through Change
Digest
Change is relentless. And the pace of change is accelerating. Increasingly people are expected to adjust, and organizations are expected to help them do so.…Spark Tank is an hybrid company event that connects people across the organization to “spark” and accelerate innovation at UKG. You’ll have an opportunity to learn about topics and trends impacting the future of UKG while exploring and sharing your ideas.
Topic
Putting People First To Thrive Through Change
Digest
Change is relentless. And the pace of change is accelerating. Increasingly people are expected to adjust, and organizations are expected to help them do so. Let’s explore a few key change management trends that might spark HCM innovations intended to better help people and organizations thrive through change. -
The Conference Board Change And Transformation Council - Change Maturity Assessment (originator)
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A highlight of 2022 was my partnering with The Conference Board’s Change and Transformation Council and Prosci to have them conduct a Change Management Maturity Assessment of participating Council members. The goal of which was to identify and quantify existing or emerging challenges and opportunities, and formulate new or refine or rethink existing strategies and tactics. Thank you Kent Greenes and Tim Creasey for being receptive to my proposal and approach, and your flawless execution…
A highlight of 2022 was my partnering with The Conference Board’s Change and Transformation Council and Prosci to have them conduct a Change Management Maturity Assessment of participating Council members. The goal of which was to identify and quantify existing or emerging challenges and opportunities, and formulate new or refine or rethink existing strategies and tactics. Thank you Kent Greenes and Tim Creasey for being receptive to my proposal and approach, and your flawless execution thereof. And thank you to participating members and colleagues for the insightful collaboration and dialogue. #changemanagement #prosci #theconferenceboard
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UKG Spark Tank 3Q22 (featured speaker)
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Spark Tank is an hybrid company event that connects people across the organization to “spark” and accelerate innovation at UKG. You’ll have an opportunity to learn about topics and trends impacting the future of UKG while exploring and sharing your ideas.
Topic
Robotic Process Automation (RPA) Spotlight: A "Humans in the Loop" perspective.
Digest
At the heart of any automation strategy is humans being in the loop. -
Association of Change Management Professionals Florida Chapter (ACMP) (featured speaker)
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Topic: Data Driven Change Management
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Presidio Graduate School - Leading Organizations and Change course (guest lecturer)
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This course frames organizations as complex adaptive systems with purpose, structures, boundaries, and dynamics, whether for-profit, non-profit, and community based. It explores the influence of leadership in the overall dynamics of these complex systems and their emergent properties of organizational culture, employee engagement, people development, and environmental and social impact. Team dynamics are studied in the context of diversity, equity, and inclusion, and the development of higher…
This course frames organizations as complex adaptive systems with purpose, structures, boundaries, and dynamics, whether for-profit, non-profit, and community based. It explores the influence of leadership in the overall dynamics of these complex systems and their emergent properties of organizational culture, employee engagement, people development, and environmental and social impact. Team dynamics are studied in the context of diversity, equity, and inclusion, and the development of higher levels of psychological safety, collaboration, innovation, learning, wellbeing, and performance. Change in organizations is explored as an ongoing and iterative process emphasizing fairness in change equity, decision-making, and communication. Students have the opportunity to practice Agile as a team project management process and Action Inquiry as a method for personal and team change. Students also get to design an organizational operating system aimed to put people and the planet first and address the complexity needed to drive lasting social change.
Topic
Change Management Overview -
University of Miami - Masters of International Administration (MBA) program (guest lecturer)
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Topic
Leadership's role in managing change.
Honors & Awards
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Best Companywide Innovation (UKG)
UKG
48 Hours is UKG's quarterly, worldwide competition that unites the product and technology organization through coding, creativity, and community. The April competition was focused on Generative AI, in partnership with Google. The team of which I was a member finished second in the “Best Innovation across UKG Suite” category (Judged by UKG senior technology execs) for our conversational career pathing solution.
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Founders Award (CGI)
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Sole recipient of the award in 2019. Award recognizes Momentum associates who went above & beyond the call of duty and exhibited a high level of commitment, initiative, and dedication.
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Annual Problem Solving Competition Champion (McKinsey)
McKinsey & Co
Leader of the winning team in an annual problem-solving competition.
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Award of Excellence (Bank of America)
Bank of America
Granted annually to the top 1% (3K) of employees for outstanding performance and impact.
http://meetingsnet.com/incentive-planningmanagement/not-just-sales-bank-americas-spirit-incentive -
Emerging Startup Innovation Lab (UKG)
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startup ecosystem and virtual laboratory of early-stage companies from around the world with products and ideas poised to help transform the HCM landscape by tackling some of the most important challenges facing people now and in the near futurA
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Employee Customer Experience Council (Bank of America)
Bank of America
A by-invitation group of 50 employees focused on improving banking benefits for all 284K employees.
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Enterprise Innovation Ambassador (Bank of America)
Bank of America
A by-invitation group of 100 employees driving efforts to foster a culture of innovation within a 14K person global division.
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Featured in Dan Pink's Book "To Sell Is Human" (Bank of America)
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Chapter 8
http://www.amazon.com/To-Sell-Is-Human-Surprising/dp/1594631905 -
MIT Center for Future Banking (Bank of America)
Bank of America
A by-invitation group of 100 senior leaders focused on shaping the future of banking.
http://news.mit.edu/2008/banking-0331 -
Outstanding Achievement Award (Skillsoft)
Skillsoft (formerly Smartforce)
Granted annually to two employees for outstanding performance.
Languages
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French
Native or bilingual proficiency
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Spanish
Elementary proficiency
Organizations
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Responsible Artificial Intelligence (RAI) Institute
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- Present -
The Association of Change Management Professionals (ACMP)
National and Florida Chapter
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Creative Good's The Councils
Participant
- PresentSocial networking for top digital executives focussed on helping each other navigate the fast-changing digital landscape. https://cgcouncils.com/
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The Conference Board's Change and Transformation Council
Member
-Senior leaders with enterprise-wide strategic responsibility and accountability for change management, organizational & business transformation, organization development, business improvement & organizational effectiveness.
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25 years ago (!!), I embarked on a journey at William & Mary, earning my MBA. Grateful for the education and memories that helped to shape my…
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Thank you BLK Men in Tech for the fantastic event at McDonald's HQ in Chicago! I had an amazing time networking, learning from industry leaders, and…
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