Dr. Gabriela Geron

Globalización, mayor calidad, reputación internacional, rendición de cuentas y transformación digital, son algunos de los desafíos que enfrentan las universidades en Latinoamérica. Los Sistemas de Información (SI) juegan un papel importante para alcanzar estos objetivos, debido a que aseguran la administración de los procesos académicos, de gestión e investigación. Existe poca literatura que permita identificar los SI que tienen un impacto en los rankings. Los resultados de la investigación… Show more

Globalización, mayor calidad, reputación internacional, rendición de cuentas y transformación digital, son algunos de los desafíos que enfrentan las universidades en Latinoamérica. Los Sistemas de Información (SI) juegan un papel importante para alcanzar estos objetivos, debido a que aseguran la administración de los procesos académicos, de gestión e investigación. Existe poca literatura que permita identificar los SI que tienen un impacto en los rankings. Los resultados de la investigación revelan que la implementación de sistemas de Gestión de I+D+i, Data Warehouse, Website en inglés, Sistemas de Apoyo a la Decisión (DSS/EIS) y Portal (Intranet) contribuyen a que las universidades tengan una mejor posición en los rankings internacionales. Show less

Several accreditation agencies in Latin America introduce their standards and guidance for documentation but they do not explicitly elaborate on the key performance indicators on which higher education institutions can rely for evaluating their activities. The purpose of this research is to analyse the management indicators that higher education institutions in the region have implemented to identify those that have more impact in obtaining an institutional accreditation. A quantitative survey… Show more

Several accreditation agencies in Latin America introduce their standards and guidance for documentation but they do not explicitly elaborate on the key performance indicators on which higher education institutions can rely for evaluating their activities. The purpose of this research is to analyse the management indicators that higher education institutions in the region have implemented to identify those that have more impact in obtaining an institutional accreditation. A quantitative survey of 114 institutional leaders from 97 universities in 11 countries identified the management indicators. Findings in this research may serve as guidelines for leaders and practitioners to decide which indicators to implement and help institutions in the region to succeed in national and international institutional accreditation processes. Show less

Although Latin America has exhibited lately the largest growth in terms of ERP adoption rate worldwide, there is a gap in the literature focused in examining the success and underlying causes of such adoptions. After an extensive literature review, the authors found little evidence of studies oriented to the study of human factors in ERP projects in higher education institutions (HEIs) in the region, which is the aim of this study. It is known that the success of these projects is limited, and… Show more

Although Latin America has exhibited lately the largest growth in terms of ERP adoption rate worldwide, there is a gap in the literature focused in examining the success and underlying causes of such adoptions. After an extensive literature review, the authors found little evidence of studies oriented to the study of human factors in ERP projects in higher education institutions (HEIs) in the region, which is the aim of this study. It is known that the success of these projects is limited, and that the failure rate is high (between 60% and 90%). Therefore, it is worth identifying the human factors that may serve as reference for the HEIs that are planning to implement these systems. This work compiles the experiences of experts who have participated in projects at universities in Latin American countries, establishing a set of unique features and the specific factors to lead successful ERP projects. Show less

Globalization, higher education quality, international reputation and accountability are challenges that universities in Latin America are facing. Quality standards play an important role to achieve these goals, because they ensure the administration and governance of academic, management and research processes. There is little research to identify the standards that have an impact on international rankings. The investigation results reveal that the implementation of CMMI, PMBOK, ISO 9000, ISO… Show more

Globalization, higher education quality, international reputation and accountability are challenges that universities in Latin America are facing. Quality standards play an important role to achieve these goals, because they ensure the administration and governance of academic, management and research processes. There is little research to identify the standards that have an impact on international rankings. The investigation results reveal that the implementation of CMMI, PMBOK, ISO 9000, ISO 27000 and COBIT quality standards help universities to have a better position in rankings. These findings are important for leaders and managers of universities know how to better focus their institutional efforts. Show less

Higher Education Institutions (IES) are constantly reviewing and improving their management systems, so they look to the ERP with the expectation of helping to face the global trends that impact on education. In Latin America, there is little evidence of this issue, since few HEIs have implemented ERP systems because is required a considerable investment. Because the success of these projects is limited and the failure rate high, it is important to identify the factors and conditions that… Show more

Higher Education Institutions (IES) are constantly reviewing and improving their management systems, so they look to the ERP with the expectation of helping to face the global trends that impact on education. In Latin America, there is little evidence of this issue, since few HEIs have implemented ERP systems because is required a considerable investment. Because the success of these projects is limited and the failure rate high, it is important to identify the factors and conditions that explain the success of the implementation of these projects. The results of the research identified the key factors and barriers that determine the success in ERP implementation projects in these institutions and allow to establish reference guidelines for HEIs that are seeking to implement these systems, being a guide to know the elements that will help them succeed in their projects. Show less

Alternative Digital Credentials (ADCs) will significantly transform the relationship between ICDE member institutions and their students - and ultimately between higher education and society. By providing a digital, information-rich record of workplace relevant skills and competencies, attribute to an individual, ADCs will challenge the relevance of traditional university transcripts.

This chapter studies the challenges that Higher Education Institutions (HEIs) in Latin American face for the implementation of Information Systems (IS), highlighting specific characteristics of the region compared with other parts of the world. The study evidences distinctives of universities in comparison with other type of industries that need to be considered for the implementation of IS. Critical success factors and barriers for IS implementation projects are also recognized through a… Show more

This chapter studies the challenges that Higher Education Institutions (HEIs) in Latin American face for the implementation of Information Systems (IS), highlighting specific characteristics of the region compared with other parts of the world. The study evidences distinctives of universities in comparison with other type of industries that need to be considered for the implementation of IS. Critical success factors and barriers for IS implementation projects are also recognized through a compilation of the experience of experts who have participated in projects in 14 countries in the region. It is intended that this work research will serve as a reference for institutions that are seeking the implementation of IS, and that it will also serve as guide for interested stakeholders –academics, researchers, administrators and managers – to start such projects and ensure the understanding of the conditions required that will help them succeed. Show less

Today, websites must be designed to raise the international profile of institutions and clearly communicate their mission.

En este trabajo se analiza el papel de Latinoamérica en el contexto mundial y la importancia de los idiomas español e inglés. Se presentarán los resultados del estudio de 1,881 páginas Web de universidades de 20 países de Iberoamérica, en donde se analizó si éstas contaban con algún tipo de información en inglés. Se explorará también el impacto en la internacionalización y los rankings al colaborar en un ambiente bilingüe. Finalmente, se harán algunas recomendaciones a las universidades con el… Show more

En este trabajo se analiza el papel de Latinoamérica en el contexto mundial y la importancia de los idiomas español e inglés. Se presentarán los resultados del estudio de 1,881 páginas Web de universidades de 20 países de Iberoamérica, en donde se analizó si éstas contaban con algún tipo de información en inglés. Se explorará también el impacto en la internacionalización y los rankings al colaborar en un ambiente bilingüe. Finalmente, se harán algunas recomendaciones a las universidades con el propósito de inspirarlas a romper la barrera del idioma y darle visibilidad al mundo de los grandes proyectos e iniciativas que se están llevando en el país. Show less

Este estudio se ha desarrollado en un tema de investigación sobre el que existe escasa evidencia en la literatura. Por ello, lo relevante de esta investigación es que por primera vez se enfocan los factores clave para el éxito de los proyectos ERP en IES de Latinoamérica, identificando las características propias de las IES que se deben considerar al abordar los proyectos, y en relación con ello, se señalan las barreras que destacan los expertos para la implantación de los ERPs. Los hallazgos… Show more

Este estudio se ha desarrollado en un tema de investigación sobre el que existe escasa evidencia en la literatura. Por ello, lo relevante de esta investigación es que por primera vez se enfocan los factores clave para el éxito de los proyectos ERP en IES de Latinoamérica, identificando las características propias de las IES que se deben considerar al abordar los proyectos, y en relación con ello, se señalan las barreras que destacan los expertos para la implantación de los ERPs. Los hallazgos encontrados permiten establecer pautas de referencia para las IES que están buscando implementar estos sistemas, y son una guía para los dueños, inversores, gestores, responsables académicos y consultores, para conocer los elementos que les ayudarán a tener éxito en sus proyectos. Show less

En los planes de negocios se indica que se defina el software, hardware, origen de la tecnología y licencias que apoyarán el proyecto que se va a emprender. Me llama la atención que cuando los emprendedores desarrollan este punto lo hacen de manera general, sobre todo cuando su idea de negocio no está relacionada al área de tecnología. La intención del presente artículo es resaltar la importancia de identificar desde el arranque de un negocio el sistema de información que se utilizará… Show more

En los planes de negocios se indica que se defina el software, hardware, origen de la tecnología y licencias que apoyarán el proyecto que se va a emprender. Me llama la atención que cuando los emprendedores desarrollan este punto lo hacen de manera general, sobre todo cuando su idea de negocio no está relacionada al área de tecnología. La intención del presente artículo es resaltar la importancia de identificar desde el arranque de un negocio el sistema de información que se utilizará, aprovechar los recursos disponibles con los que cuentan los emprendedores, que van desde software, revistas especializadas, hasta los apoyos económicos a los que tienen acceso. Show less