DEREK RUSSELL

Many organizations still use rolling restarts to fix problems, but it simply isn’t acceptable anymore. Check out Sumo Logic CEO Joe Kim's latest blog to learn why standards for #observability and #reliability are changing and what you need to stay ahead.

1

79% of service centers are investing in AI to support their agents and technicians and help their customers self-serve, but most of the data feeding this AI is disconnected and siloed across an organization — which means there are gaps in AI’s ability to answer agent and customer questions. That’s why @Salesforce has launched its new Unified Knowledge solution. By integrating third-party knowledge from sources like SharePoint, Google Drive, and more - directly into Einstein for Service, the new AI models better enable agents and AI Assistants to deliver personalized customer experiences.

1

"The Consensus Sales Engineering Compensation and Workload Report offers a goldmine of insights to help Presales leaders." -Art Fromm, Owner and Founder of Team Sales Development Inc. Download the report today and start making informed changes on the best way to enable, support, and develop your presales team. https://lnkd.in/eNdeFW6Z #consensus #demandgen #demoautomation #digitalmarketing #marketing

6

Do your sales leaders work with your presales team or against them? If your AEs and SEs fight like cats and dogs, it might be time to get some alignment. Read this blog for 3 methods for Sales Leaders to get the most from their Presales teams. https://lnkd.in/gF9dX2V2 #buyerenablement #consensus #presales #sales #salesengineers #scalingpresales #solutionsarchitect

2

Robert Truesdell, Chief Product Officer at Pangea, has led product teams at companies like Netronome, Phantom Cyber, Splunk, and now Pangea. Trying to figure out how to support hybrid billing models and multiple GTM motions? Is that complexity compounding as you release multiple products? Rob and I recently sat down to talk about Pangea's monetization architecture and how they answered these questions internally. Many companies treat pricing & packaging as an afterthought, resulting in fragmented systems that drain engineering resources and restrict business agility. Pangea sets a different standard. From the start, Pangea focused on building systems for pricing & packaging that enhance business agility as the company grows. "We took it really seriously, really early… It's a value prop of our company — the ability to operate on pricing & packaging very efficiently & extract great insights. Whether you're building or buying this type of infrastructure, it only gets harder to solve later."🛠️ Their approach is super instructive for product and engineering leaders looking to support multiple go-to-market motions and hybrid billing models across multiple products. For a deeper dive into how Rob and his team designed their architecture, including their their metering system and price list management, check out the full episode. 🎥 Highly recommended for product & engineering leaders steering similar strategies.

25

1 Comment

Dive into the details of NetApp’s evolving AI go-to-market strategy. Learn how NetApp® plans to continue the AI journey with a renewed focus and responsibility in the new fiscal year. https://ntap.com/44xLHZf

3

High adoption + Faster time to market + lower risk of implementation - we help public sector to do more for the less.

7

Discovery and qualification, one of the cornerstones of successful GTM execution. Check out this summer training from PreSales Collective and increase your contribution to revenue generation, customer satisfaction, and your professional growth by mastering the art of effective discovery calls. https://lnkd.in/ey3nQ-ry

2

This article reinforces the value of Generative AI within development, specifically ServiceNow's Creator Pro Plus product. It helps upskill employees instantly and helps speed up the time to value when dealing with new hires. #TechTalent #SkillsGap #FutureWorkforce #CreatorProPlus #GenAI

1

SugarCRM's 2024 State of CRM Report surveyed more than 800 sales, marketing, service, and IT professionals. See insights uncovered from their report, plus an action plan to follow as you work to get the greatest return from your CRM investment. https://sgrcrm.co/3yXODCO #CRM #marketing

5

In a complex selling environment, businesses need to improve the seller experience, drive more revenue, and optimize how they go to market. New capabilities for @Salesforce Revenue Lifecycle Management address these challenges by providing an AI-guided quoting experience for direct sellers and more:

13

Powerful updates to a leading solution! Take control of your sandbox refresh process; seeding from any backup with Accelerate

4