Danielle Ingui-Olson, M.A., SPHR, SHRM-SCP

Director of Human Resources, City of Boca Raton

West Palm Beach, Florida, United States Contact Info
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About

Experienced Human Resources Director with a demonstrated history of working in a variety of organizations in the public and private sector. Skilled in all facets of Human Resources including conducting workplace investigations, mediation, performance management, and talent development. Practices a proactive analytical approach and evaluation of employee benefits and compensation to enable positive recruitment and retention of employees. Strategically manages approximately $20 million operational budget that includes Employee Health, OPEB Trust, Employee Retirement Plans (defined benefit and defined contribution) and department operations. Professional academics include certified Senior Human Resources Professional, certified trainer in Workplace Conflict Resolution from the Eckerd College Mediation Training Institute, and Masters in Organizational Management.

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Activity

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Experience

  • City of Boca Raton Graphic

    Director of Human Resources

    City of Boca Raton

    - Present 3 years 7 months

    Boca Raton, Florida, United States

  • Town of Palm Beach Graphic

    Director, Human Resources

    Town of Palm Beach

    - 12 years 3 months

    Palm Beach, Florida, United States

    • Strategically manages approximately $15 million operational budget that includes Risk Management, Employee Health, OPEB Trust, Employee Retirement plans and department operations.
    • Manages fiscally sound self-funded employee and OPEB retiree insurance programs that provide benefits for nearly 1,000 participants; ensuring five years of no premium increase, a -.5% change in per FTE employee health cost, and an average of less than .5 % increase to budgeted funding over the last five…

    • Strategically manages approximately $15 million operational budget that includes Risk Management, Employee Health, OPEB Trust, Employee Retirement plans and department operations.
    • Manages fiscally sound self-funded employee and OPEB retiree insurance programs that provide benefits for nearly 1,000 participants; ensuring five years of no premium increase, a -.5% change in per FTE employee health cost, and an average of less than .5 % increase to budgeted funding over the last five years.
    • Administer Town sponsored retirement pension plan ($230M total assets) and defined contribution plans, propose and evaluate plan amendments to reduce unfunded accrued actuarial liabilities, and conduct detailed analysis of plan design.
    • Collaborate with senior level leadership and serves as a consultant to department leaders regarding, but not limited to, employee relations, performance management, talent acquisition, organizational analysis, and succession planning programs.
    • Serve employees as internal clients providing collaborative hands on assistance as needed, fostering a trusted relationship across business units in order to achieve desired service levels.
    • Continuously evaluates existing benefits and compensation, comparing data to ensure market competitiveness and retention.
    • Conducted complex workplace investigations relating to employee complaints, policy violations, workplace harassment and/or discrimination allegations. Proactively manage various types of workplace conflict, grievance hearings, and a variety of employment legal matters.
    •• Negotiates with various public safety unions through certification, ratification of multiple contracts, and decertification.
    Prior Roles with Town of Palm Beach:
    Assistant Director of Human Resources (09/2009-2/2010)
    Human Resource Analyst (10/2008-09/2009)

  • Palm Beach County School District Graphic

    Human Resources Administrator

    Palm Beach County School District

    - 1 year 3 months

    West Palm Beach, Florida, United States

    The School District of Palm Beach County is the largest employer in Palm Beach County, approximately 27,000 employees at over 180 school sites, and the 11th largest school district in the nation.
    • Worked collaboratively with senior management to resolve a wide range of employee relation issues.
    • Coached and counseled supervisors on managing performance issues in accordance with organizational policies, federal and state laws, conducting workplace investigations, developing…

    The School District of Palm Beach County is the largest employer in Palm Beach County, approximately 27,000 employees at over 180 school sites, and the 11th largest school district in the nation.
    • Worked collaboratively with senior management to resolve a wide range of employee relation issues.
    • Coached and counseled supervisors on managing performance issues in accordance with organizational policies, federal and state laws, conducting workplace investigations, developing recommendations for disciplinary action, Drug Free Workplace administration, Employee Assistance Program management, and developing policies, and initiatives in a multi-union environment.
    • Developed a database for employee relations case management to include required notices per union contracts, documentation of due process, and public record request notifications.

  • Vanderbilt University Graphic

    Compensation Consultant

    Vanderbilt University

    - 10 months

    Worked within a world-class medical center and institution of higher education dedicated to following organizational principles of purpose, worthwhile work, and making a difference.
    • Planned, implemented, and administered compensation and performance development programs.
    • Evaluated the fiscal impact of operating within a pay for performance environment, correlation of employee performance ratings to budget allocation and funding availability, and proactively addressed compensation…

    Worked within a world-class medical center and institution of higher education dedicated to following organizational principles of purpose, worthwhile work, and making a difference.
    • Planned, implemented, and administered compensation and performance development programs.
    • Evaluated the fiscal impact of operating within a pay for performance environment, correlation of employee performance ratings to budget allocation and funding availability, and proactively addressed compensation and performance development issues for 25,000 employees.
    • Using technical expertise in database development enabled the creation of a system to evaluate the cost of implementing a new salary structure, 1,260 job codes, affecting a population of 15,000 staff.
    • Performed compensation studies using regression analysis and benchmarked salary data to determine proper organizational classifications.

  • Palm Beach State College Graphic

    Manager, Human Resources

    Palm Beach State College

    - 6 years 2 months

    Lake Worth, Florida, United States

    Responsible for the areas of employee relations, performance management, classification, HRIS, training and development, and employee recognition serving a population of 1,200 full-time employees.
    • Conducted workplace and EEO investigations while maintaining confidentiality and providing all parties involved with fair and ethical treatment.
    • Provided consultative guidance to supervisors regarding a variety of employee relation matters.
    • Managed the salary schedule to include…

    Responsible for the areas of employee relations, performance management, classification, HRIS, training and development, and employee recognition serving a population of 1,200 full-time employees.
    • Conducted workplace and EEO investigations while maintaining confidentiality and providing all parties involved with fair and ethical treatment.
    • Provided consultative guidance to supervisors regarding a variety of employee relation matters.
    • Managed the salary schedule to include legal compliance, classification development, policy review, and pay grade management. Oversight of various salary surveys to include survey development, collection, and analysis.
    • Identified opportunities for continuous quality improvement and developed programs such as the Employee Commendations, Counseling, and Corrective Discipline for Supervisors, exit interviews for employee retention, and the Bravo Award employee recognition program to support a respectable organizational culture, increase employee morale, and overall positive sense of affiliation with the mission of the organization.

  • Four Seasons Hotels and Resorts Graphic

    Benefits Manager

    Four Seasons Hotels and Resorts

    - 5 years 10 months

    Palm Beach, Florida, United States

    • Manage all aspects of employee benefits at a Mobile Five Star and AAA Five Diamond luxury resort to include insurance, workers’ compensation, unemployment compensation, 401(k) retirement plan, OSHA, benefits orientation and various leaves of absence.
    • Responsible for human resource information systems (HRIS) conversation to include technical installation, process evaluation and report design.
    • Facilitated on-site HRIS implementation for Human Resource offices located at various…

    • Manage all aspects of employee benefits at a Mobile Five Star and AAA Five Diamond luxury resort to include insurance, workers’ compensation, unemployment compensation, 401(k) retirement plan, OSHA, benefits orientation and various leaves of absence.
    • Responsible for human resource information systems (HRIS) conversation to include technical installation, process evaluation and report design.
    • Facilitated on-site HRIS implementation for Human Resource offices located at various Four Seasons properties nation-wide.

Education

Licenses & Certifications

Volunteer Experience

  • Dress for Success Palm Beaches Graphic

    Volunteer

    Dress for Success Palm Beaches

    Economic Empowerment

    https://palmbeaches.dressforsuccess.org/

    Provide guidance to program participants on workforce readiness via in-person and virtual classroom settings.

  • Cros Ministries Graphic

    Farm Gleaning & Food Bank Assistance

    Cros Ministries

    - Present 7 years 5 months

    Poverty Alleviation

    Participate in farm gleaning events to provide fresh produce to local food banks. Provide set up, intake, and other program participant assistance for food bank.

  • Feeding South Florida Graphic

    Food Bank Assistance

    Feeding South Florida

    Poverty Alleviation

    Provide sorting services for local food bank distribution.

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