Los Angeles, California, United States
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About
When it was your obsession— your…
Articles by ★ Chris
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What’s Causing Your Time Management Issues
What’s Causing Your Time Management Issues
By ★ Chris Collins ★
Activity
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Join us for Books That Changed My Life as we dive deep into the profound impact of "Blonde" on the life of Mother, Woman & Licensed Therapist, Jackie…
Join us for Books That Changed My Life as we dive deep into the profound impact of "Blonde" on the life of Mother, Woman & Licensed Therapist, Jackie…
Shared by ★ Chris Collins ★
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Is AI going to make Service Advisors obsolete? As artificial intelligence rapidly advances, some fear it could replace human roles in the Service…
Is AI going to make Service Advisors obsolete? As artificial intelligence rapidly advances, some fear it could replace human roles in the Service…
Posted by ★ Chris Collins ★
Experience & Education
Publications
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Millionaire Service Advisor
Top Dog Publishing
Service Advisors in the Automotive Industry create arguably more gross profit than any other employee in the dealership and receive the least amount of training. They also have more influence on customer retention and future car purchases.
The facts are regular Service customers are 17 times more likely to buy their next vehicle from their servicing dealership. An increase in customer retention of 5% improves dealership profits by 35% -
Irreplaceble Service Manager
Amazon
The only book ever written for Service Managers, "The Irreplaceable Service Manager" is a road map that teaches you how to have your best Fixed-Ops month ever in 90-days!
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2 people have recommended ★ Chris
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AI is integrating into the Service Drive - are you ready? In our latest episode of Service Drive Revolution, we dive into how artificial intelligence…
AI is integrating into the Service Drive - are you ready? In our latest episode of Service Drive Revolution, we dive into how artificial intelligence…
Shared by ★ Chris Collins ★
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New Service Managers often find themselves caught in a whirlwind of tasks, metrics, and expectations. It's easy to lose sight of what truly drives…
New Service Managers often find themselves caught in a whirlwind of tasks, metrics, and expectations. It's easy to lose sight of what truly drives…
Posted by ★ Chris Collins ★
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On this episode of Service Drive Revolution, we dive into the challenges new Service Managers face. We're talking about focusing on what really…
On this episode of Service Drive Revolution, we dive into the challenges new Service Managers face. We're talking about focusing on what really…
Shared by ★ Chris Collins ★
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Join us in The Syndicate X Library as we speak with Tim in a fascinating exploration of Watership Down by Richard Adams. Tims is all heart! He speaks…
Join us in The Syndicate X Library as we speak with Tim in a fascinating exploration of Watership Down by Richard Adams. Tims is all heart! He speaks…
Shared by ★ Chris Collins ★
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Consider this scenario: A customer waits for 10 minutes on the Drive before anyone acknowledges them. They finally make their way inside, only to…
Consider this scenario: A customer waits for 10 minutes on the Drive before anyone acknowledges them. They finally make their way inside, only to…
Posted by ★ Chris Collins ★
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In our latest Service Drive Revolution episode, we tackled a challenge many of us face daily: making selling easier in the Service Drive. We've all…
In our latest Service Drive Revolution episode, we tackled a challenge many of us face daily: making selling easier in the Service Drive. We've all…
Shared by ★ Chris Collins ★
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On this week's Drive By, we tackled a question about who should handle warranty claims coming out of the body shop. Should it be the body shop…
On this week's Drive By, we tackled a question about who should handle warranty claims coming out of the body shop. Should it be the body shop…
Shared by ★ Chris Collins ★
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The episode discusses compensation models in Fixed Operations. Some Dealerships maintain strict salary limits for certain positions, regardless of…
The episode discusses compensation models in Fixed Operations. Some Dealerships maintain strict salary limits for certain positions, regardless of…
Posted by ★ Chris Collins ★
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Join us in the Syndicate X library as we dissect the book that changed Sophie Newman's life, Siddhartha by Herman Hesse. A deeply personal and…
Join us in the Syndicate X library as we dissect the book that changed Sophie Newman's life, Siddhartha by Herman Hesse. A deeply personal and…
Shared by ★ Chris Collins ★
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