Christopher Vigil

Managing transitional activities and communications for an enterprise-level data center migration.
• Facilitate program activities and initiatives
• Stakeholder alignment and engagement
• Manage risks, issues and opportunities

Managed the communication and training strategy for the global roll-out of an integrated communication/collaboration client.
• Stakeholder alignment and engagement
• Develop integrated schedules
• Manage risks, issues and opportunities
• Design the communication and training strategy
• Support use-case development and test

Lead project initiation and implementation/go-live support for a global Human Resource Information System (HRIS) migration.
• Defined project charter and schedule, including Change Management elements
• Stakeholder identification and engagement
• Built Business Readiness Assessment framework
• Defined future-state business processes

Coordinated the launch of a content management system (CMS) designed to host dynamic product support information for business-oriented telecom products.
• Agile project management of both presentation layer and data access layer work-streams
• Content discovery, capture and approval
• Front end design input
• CMS training support content

Coordinated enterprise-level M&A activities for engineering and technology functions.
• Stakeholder alignment and engagement
• Developed an integrated program schedule
• Managed risks, issues and opportunities
• Designed a communication strategy

Led the organizational strategy for an effort to mature enterprise BI capabilities, in order to improve quality and speed of information/analytic-based business decision making. Responsible for:
• Organizational structure strategies
• Human resource development planning
• Communications and reporting

Led the development of an enterprise-level strategy in order to position the organization to take advantage of developing business opportunities.
• Align the organization and its operating model for the future
• Establish a plan of action to drive efficiency and effectiveness
• Introduce Business Process/Performance Management (BPM)

Analyzed the current state organization structure, roles, and sizing, in order to:
• Develop recommendations for a globally standardized and scalable operating model
• Highlight organizational alignment / gaps against best practices
• Support the development of a follow-on business case to execute against recommendations

Led the formulation and subsequent implementation of organizational strategy for the global launch of an intranet-based IT provisioning system.

Led the design, definition and integration activities for the restructure of an international organization, including:
• Scope, teams, sizing, roles and responsibilities
• Operating model
• Processes, Service Level Agreements (SLA), and Key Performance Indicators (KPI)
• Talent mapping and succession planning

Led the analysis, design, development, and implementation of a transformational (Lean Learning) training program for an enterprise-level workforce management system. The effort resulted in an agile tool set that effectively transfers skills and knowledge for sustained performance, continuous improvement and long-term success, to the end-users exact point-of-need.

Analyzed current state organization structure, roles, process alignment, sizing, operating model, and governance, in order to:
• Develop prioritized recommendations for improvement
• Align the organization to industry best practices
• Draft an implementation roadmap

Supported the development of an enterprise-level operations model, in order to translate the company’s strategy, culture and core values into a framework that drives business value. Includes development of:
• Organizational structure
• Functional capabilities
• Business Process/Performance Management (BPM)
• Governance

Managed the communication of the company's strategy through the development of a reliable and integrated business plan.
• Communicated C-level guidance and assumptions
• Consolidated plan and portfolio performance
• Monitored/Measured enterprise strategic objectives
• Supported general planning operations

Applied the mechanics and dynamics of gaming to Records & Information Management (RIM) and Data Privacy challenges, with the intent of driving sustained participation, engagement and regulatory compliance.
• Developed the business case, scope of work, storyboard, and development schedule.

Managed the implementation of a Sensitive Data Discovery & Remediation project, focusing on Data-at-Rest, Data Classification & Retention, and Data-in Motion. (DLP; Data Loss Protection project)