“Cassandra is one of the most authentic, influential women you can ever meet. Serving as an SVP and Global Executive at Visa, and as the Executive Sponsor for Visa Black Employees (ViBE) Austin, she truly was invaluable to the organization. Inclusive leadership is much more than a title, giving a hug, and being nice. It requires the acquisition of a new skill set, mindset, and demonstration of new behaviors. When leaders walk the talk and live the values of D&I, they are building the kind of workplace culture that attracts top talent, increases engagement and productivity, fuels innovation and creativity, increases retention, and positively impacts the customer service experience. Most importantly, they are fostering a culture of inclusion and high performance that contributes to business success and long-term sustainability. – Cassandra was, and is, an inclusive leader. To Cassandra, diversity and inclusion were not just initiatives, but imperatives, if Visa was to remain a leader in payments and be the choice of employment for our team members. She truly exhibited the Visa leadership principles in the way she worked and advocated for others, i.e. she acted decisively, led by example, communicated openly, excelled with partners, enabled and inspired, and collaborated internally and externally. In both ViBE and Global Client Services, Cassandra promoted a greater understanding of the assets, talents and contributions of different groups of employees. She also ensured that opportunities for women and underrepresented groups in Client Services was not limited by a glass ceiling, process, mindset or culture. Furthermore, she always demonstrated a passion and commitment for creating a diverse and inclusive work environment. Even though I can go on and on, I’ll end by saying that Cassandra is also known for providing unmatched organizational change and thought leadership. I know that she will bring vision, energy and creativity to any organization lucky enough to have her.”
About
Activity
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Today, I’m announcing that I’m stepping down as Chief Product Officer of Pinterest and will continue on as an advisor to help the team transition to…
Today, I’m announcing that I’m stepping down as Chief Product Officer of Pinterest and will continue on as an advisor to help the team transition to…
Liked by Cassandra Johnson
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Over 12 years ago Nest reimagined what a thermostat could be, and now we're doing it again. Excited to be a part of the team launching newest…
Over 12 years ago Nest reimagined what a thermostat could be, and now we're doing it again. Excited to be a part of the team launching newest…
Liked by Cassandra Johnson
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The APAC region is undeniably a hotbed of entrepreneurial energy, and I’m really excited to be physically here amidst its thriving startup ecosystem.…
The APAC region is undeniably a hotbed of entrepreneurial energy, and I’m really excited to be physically here amidst its thriving startup ecosystem.…
Liked by Cassandra Johnson
Experience & Education
Publications
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Customer Service Forum - Key Note Speaker & Panelist
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Honors & Awards
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G100 Member
Women's Accelerator Leadership Program
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UPTOWN Executive Catalyst Award
UPTOWN Magazine
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Leadership Atlanta
Leadership Atlanta
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Executive Leadership Excellence Award
CredAbility
Organizations
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Bobby Dodd Institute
Social Enterprise Corporate Committee
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CEB Contact Center Inner Circle
Governing Board
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Grady Health Foundation Ambassador Force
Executive Board of Directors
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Leadership Atlanta
Program Co-Chair
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youthSpark
Executive Board of Directors - Board Chair
Recommendations received
3 people have recommended Cassandra
Join now to viewMore activity by Cassandra
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Google I/O Connect is back in China this week, summed up in 3 words: inspired, inspired, inspired. #googlefordevelopers
Google I/O Connect is back in China this week, summed up in 3 words: inspired, inspired, inspired. #googlefordevelopers
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My team is hiring. The role reports to one of the best managers I have, Tim Buckley. If you or someone you know might be a good fit, please reach…
My team is hiring. The role reports to one of the best managers I have, Tim Buckley. If you or someone you know might be a good fit, please reach…
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