Carmen Jenkins

Maryland leading with an A11y state training program. It could be a great blueprint for other states to follow to prepare for ADA Title 2 inclusion of web and apps. https://lnkd.in/eaW3bsi9 #WebAccessibility #ADA #Inclusion #Accessibility #A11y

93

2 Comments

Really impressed with the recently issued USDA guidance to state and local governments on the use of AI for public benefit administration. Particularly this part that aims to better ensure that the use of AI aligns with the needs of real users: "AI systems should be developed in consultation with affected and interested groups, including program participants, with their feedback incorporated into system design, development, and use. Public-facing AI systems should also include channels for users to provide feedback on the customer experience and to report inaccurate information or issues." https://lnkd.in/eyn4frQw #ChatGPT #AI #ArtificialIntelligence #PublicBenefits #DigitalServices #CivicTech

6

1 Comment

Are you closer to #burnout than you think? 🤔 There are little warning indicators to tell you that your body is struggling and believe me when you're fighting fires it's normal to put your health to the back of the queue. To help you quickly assess your current burnout status, I decided to create this super easy 5min quiz that will tell you if you need to do something immediately to avoid going into the red. Over 70%of Tech Execs suffer with breakdown, serious exhaustion or burnout which will thwart your progress and definitely put you back by at least 6 months on your path to success. Can you afford not to take this quiz!? This will help you see what your score means for you and what you can do to avoid burnout 🔥 Take the quiz now and eliminate Burnout 🌊🔥🤓 https://lnkd.in/eZrFU3zg

162

8 Comments

The #ChiefAIOfficer isn't just a tech role, it's a leadership role that will define the next decade of public service. If you're a visionary leader with AI expertise ready to transform government, let's connect. #AIinGovernment #PublicService.

4

Last week LitheSpeed and 🔑 Sanjiv Augustine 🎯 pulled together the Global Agility + Innovation conference. It was a great program with a diversity of writers, researchers, and storytellers sharing perspectives on how we might expect the art and science of program management to change and accelerate with the use of AI. If you didn't make it this year, it's definitely something I'd put on the calendar for next year. It was really a privilege to hear Nevine White speak about a topic that's near and dear to my heart - agile resourcing. She told a story about how a previous employer completely banished budgets while maintaining high levels of growth, fiscal discipline, and something like $1.6Bn in revenue. She told a story about how financial experts, integrated into frontline teams were able to support a basic guidance of "Do better than last quarter" Finance and agility aren't usually two words you hear together. The reality is that when we talk about "shifting left" there's no further left than planning and resourcing. It is the most abstract concept of time and labor. Want to go fast and have great results at the same time? Get rid of your budgets. Integrate financial discussions into the daily business. Get your financial experts out to the field and integrated into the teams where those plans are turned into action. Agility in finance is definitely the next plateau. So glad there are leaders who have been building lessons along the way for us to learn from.

11

1 Comment

An organizational culture that looks to fix blame is less likely to find and solve problems than one geared toward candor and collaboration. CGI Federal's Patrick Cronin explains how to maintain a healthy culture in this new blog. #ServiceDelivery @OCM

1

Attention Legal and Legislative Tech Experts: Our team is seeking your insights. A new Request for Information (RFI) is now open for the Collaborative Legislative Drafting Study. This is an incredible opportunity to influence and improve the tools and systems used in the legislative drafting process in the U.S. House of Representatives. Key Dates: ▪ Published Date: June 21, 2024 ▪ Response Deadline: July 24, 2024 ▪ ℹ Vendor Day Info Session: July 8, 2024 (2:00 pm - 3:30 pm EST) Focus Areas: ▪ Enhancing collaborative drafting tools for House Leadership, Members, Committees, and the Legislative Counsel. ▪ Improving document management throughout the legislative lifecycle. ▪ Defining "collaborative legislative drafting" for unified understanding and goals. ▪ Implementing best practices for new technologies. ℹ Vendor Day Information Session: ▪ Date: July 8, 2024 ▪ Time: 2:00 pm - 3:30 pm EST ▪ Location: Hybrid; In Person at Longworth B-248 ▪ See the RFI for registration details. Submission Details: ▪ Statements Due: July 24, 2024, by 2:00 pm EST ▪ See the RFI for submission details. ▪ For more details and to participate, visit the full RFI here:

22

3 Comments

Excellent article from Jennifer Pahlka, the author of the seminal work on #GovernmentIT, "Recoding America", on the difference between public input and true user research. The same might be said for internal input, consultation, and communication - neither takes the place of true, human-centered research into what your users actually need to do their work. https://lnkd.in/e2G4YEuB

3

Great short discussion on how federal teams can better leverage automation and AI in getting better results for teams and their missions.

3

Accountability “You are accountable for each and everything that you did or will do in your life.” - Avijeet Das What is Accountability in a Changemaking Conversation? ·Committing explicitly to what will get done and by when. ·Clearly defining the next 1 -2 -3… steps that will be taken towards the intended action/goal/objective. ·Ownership of the immediate next action(s). ·Having a network of supporting peers on your actions journey. ·Retrospect on the progress along the way… How do you practice holding accountability in your conversations?

4

Great read, Bryon Kroger! Your recent article on expediting software development cycles in the federal space really resonated with me, especially the recommendation for programs seeking an Authority to Operate (ATO) to proactively budget for technically skilled assessors. This approach not only fosters a smoother approval process but also underscores the strategic importance of integrating technical assessment capabilities early on. Sacrificing a developer position for this crucial role might seem counterintuitive, but as you pointed out, it’s a savvy investment for enhancing efficiency and speeding up software deployment. Thanks for shedding light on such a critical topic! #ATO #cATO #AO #Developers #RMF

26

3 Comments

An interesting classification of Community Models by Richard Millington It's an interesting approach, but my first impression is that those columns don't have to be so rigidly defined. I think programs like GDEs and Champions are in the Advocacy column, but we define value to members like in the peer, success or support groups. In fact, I 'm known to believe that gamification is a rather poor way of motivating experts. But I like models in general, as they help us to simplify the world and start a discussion. Read the full article at: https://lnkd.in/dcrkqn5x

35

3 Comments

Engagement Matters Part 3: Sustaining collaboration between governments and community groups. The use of projects and teams helps to organize information and delegate responsibility and initiatives. https://ow.ly/ltQP50REmMG

3

Discover how AI and Agile techniques are transforming government operations in our latest blog post! #AI #Agile #GovernmentInnovation

4

Check out the latest advancements in our Collaborative Modeling and Simulation Platform (CMSP) at iConnect Consulting. Learn how we're transforming epidemic outbreak prediction and public health responses with cutting-edge simulations and data analytics. 📊🧬💻

4

CultureCon EsGov Summit highlighted some local super stars like @Dr. Niraj Nijhawan. Change projects can push people into their lower brains, making them reactive, blaming and less productive. Dr. Raj confirmed and added to some of the solutions I use to help make change feel safer. Brains can be nimble if we understand the ways to support them. Every team can be ready for change. #changeready #changeleader #culture

10

Gábor is one of our #Drupal leaders and he just got back from DrupalCon Portland. If you are interested to learning more about Drupal Starshot then you should check out his blogpost. #OpenSource #Makers #DrupalCon #Driesnote

33

“States are investing in ways to incorporate the end user's experience into #digitalservices, looking at how #people truly use platforms and how to improve them. The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall. The Interaction Design Foundation defines HCD as a practice that looks to understand people and their processes, to solve root problems, and to iterate for #continuousimprovement. Some say it’s what state and local government should have been doing all along. Too often, though, past practice has been to state a need — “constituents need to access XYZ service” — then lay out some technical spends and send IT to build that process or function or application. What’s missing? The end users’ actual experience.” #humancentereddesign https://lnkd.in/erA5_Rdy

5