Brian Gventer

A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of… Show more

A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of the electronic device is recorded in response to determining that CPI is included on the electronic device. The CPI is cleared form the electronic device in response to determining that the CPI is included on the electronic device. The identification of the electronic devices and metadata is reported in response to determining the CPI was included on the electronic device. Show less

A shipping system and method for managing shipping of electronic devices with customer personal information. One or more electronic devices are scanned prior to shipping to a destination. A determination is made whether the one or more electronic devices include customer personal information in response to the scanning. An identification and metadata of the one or more electronic devices are recorded in response to determining the customer personal information is included on the one or more… Show more

A shipping system and method for managing shipping of electronic devices with customer personal information. One or more electronic devices are scanned prior to shipping to a destination. A determination is made whether the one or more electronic devices include customer personal information in response to the scanning. An identification and metadata of the one or more electronic devices are recorded in response to determining the customer personal information is included on the one or more electronic devices. The one or more electronic devices are prevented from shipping by stopping generation of a shipping label for the one or more electronic devices. Show less

A testing device, system, and method for removing customer personal information (CPI). The testing device includes a user interface for communicating information and receiving user input. The testing device also includes interfaces operable to communicate with the one or more electronic devices. The testing device also includes a memory configured to store a libraries providing information for removing CPI from electronic devices including a number of makes, models, and configurations. The… Show more

A testing device, system, and method for removing customer personal information (CPI). The testing device includes a user interface for communicating information and receiving user input. The testing device also includes interfaces operable to communicate with the one or more electronic devices. The testing device also includes a memory configured to store a libraries providing information for removing CPI from electronic devices including a number of makes, models, and configurations. The testing device also includes logic operable to utilize the libraries to analyze CPI included on the one or more electronic devices, record an identification of the one or more electronic devices in response to determining the CPI is present on the one or more electronic devices, remove the CPI from the one or more electronic devices in response to determining the CPI is present on the one or more electronic devices, and report the identification and CPI information of the one or more electronic devices in response to determining the CPI was present on the one or more electronic devices. Show less

A shipping system and method for tracking customer personal information in electronic devices. The shipping system includes a processor for executing a set of instructions and a memory for storing the set of instructions. The instructions are executed by the processor to receive one or more electronic devices for shipping to a destination, determine whether the one or more electronic devices include CPI, record an identification and metadata of the one or more electronic devices in response to… Show more

A shipping system and method for tracking customer personal information in electronic devices. The shipping system includes a processor for executing a set of instructions and a memory for storing the set of instructions. The instructions are executed by the processor to receive one or more electronic devices for shipping to a destination, determine whether the one or more electronic devices include CPI, record an identification and metadata of the one or more electronic devices in response to determining CPI is included on the one or more electronic devices, and prevent the shipping system from generating a shipping label to ship the one or more electronic devices in response to determining the CPI is included on the one or more electronic devices. Show less

A system, method, and auditing device for processing electronic devices to detect CPI. The auditing device may include a user interface for communicating information and receiving user input. The auditing device may also include a number of interfaces operable to communicate with the one or more electronic devices. The auditing device may also include a memory operable to store a plurality of libraries providing information for detecting CPI on a number of electronic devices including a number… Show more

A system, method, and auditing device for processing electronic devices to detect CPI. The auditing device may include a user interface for communicating information and receiving user input. The auditing device may also include a number of interfaces operable to communicate with the one or more electronic devices. The auditing device may also include a memory operable to store a plurality of libraries providing information for detecting CPI on a number of electronic devices including a number of makes, models, and configurations. The auditing device may also include logic operable to utilize the plurality of libraries to detect CPI included on the one or more electronic devices communicating with the testing device, record an identification of an electronic device in response to detecting the CPI is present on the electronic device, and store an alert associated with the identification indicating that CPI is present on the electronic device. Show less

A system and method for operating a product return system. One or more electronic devices are received from a carrier at a return provider. A determination is made whether the one or more electronic devices include customer personal information. The one or more electronic devices are quarantined in response to determining the one or more electronic devices include CPI. The one or more electronic devices are processed in response to determining the CPI has been removed.

A system and method for auditing electronic devices to verify removal of customer personal information (CPI). An electronic device is received at a facility. An electronic device is tested utilizing a test device to determine whether there is CPI on the electronic device. An identification of the electronic device is recorded in response to determining the CPI is on the electronic device. An alert associated with the identification is stored to indicate that CPI is on the electronic device.

A method for marking electronic devices for processing, comprising: determining whether one or more electronic devices include customer personal information (CPI) during at least receiving the one or more electronic devices; marking an electronic device as quarantined in response to determining CPI is included on the electronic device; and separating the electronic device from an inventory of electronic devices in response to marking the electronic device.

A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of… Show more

A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of the electronic device is recorded in response to determining that CPI is included on the electronic device. The CPI is cleared form the electronic device in response to determining that the CPI is included on the electronic device. The identification of the electronic devices and metadata is reported in response to determining the CPI was included on the electronic device. Show less

A system and method for a warehouse management system for tracking devices with customer private information. The system includes one or more testing devices for testing devices to determine whether the customer personal information is present. The system further includes a receiving system operable to receive devices for entry as inventory. The shipping system prevents the devices from being entered as inventory in response to the testing device determine CPI is present on one or more of the… Show more

A system and method for a warehouse management system for tracking devices with customer private information. The system includes one or more testing devices for testing devices to determine whether the customer personal information is present. The system further includes a receiving system operable to receive devices for entry as inventory. The shipping system prevents the devices from being entered as inventory in response to the testing device determine CPI is present on one or more of the devices. The system further includes a shipping system operable to prevent the one or more devices from being shipped to a recipient in response to determining the CPI is present on the one or more devices. Show less

A system, method, and auditing device for tracking removal of CPI. The auditing device includes a processor for executing a set of instructions and a memory for storing the set of instructions. The set of instructions are executed to receive one or more electronic devices for verification of CPI removal, the one or more electronic devices being one or more of a plurality of makes and models of electronic devices, determine whether CPI is included on the one or more electronic devices, record an… Show more

A system, method, and auditing device for tracking removal of CPI. The auditing device includes a processor for executing a set of instructions and a memory for storing the set of instructions. The set of instructions are executed to receive one or more electronic devices for verification of CPI removal, the one or more electronic devices being one or more of a plurality of makes and models of electronic devices, determine whether CPI is included on the one or more electronic devices, record an identification and metadata of the one or more electronic devices in response to determining CPI is included on the one or more electronic devices, quarantine the one or more electronic devices until the CPI is verifiably removed, and record the identification and metadata for the one or more electronic devices to a database in response to determining the CPI was included on the one or more electronic devices. Show less

A system and method for operating a product return system. One or more electronic devices are received from a carrier at a return provider. A determination is made whether the one or more electronic devices include customer personal information. The one or more electronic devices are quarantined in response to determining the one or more electronic devices include CPI. The one or more electronic devices are processed in response to determining the CPI has been removed.

Apparatus, and an associated method, for facilitating viewing of a display indicia displayed upon a user display of a portable communication device, such as a cellular mobile station. An optical lens that exhibits a selected magnification level is positioned to overlay the user display. A mounting arm engages with the optical lens and with the portable communication device to affix the optical lens so that when the user of the communication device views the user display, the display indicia… Show more

Apparatus, and an associated method, for facilitating viewing of a display indicia displayed upon a user display of a portable communication device, such as a cellular mobile station. An optical lens that exhibits a selected magnification level is positioned to overlay the user display. A mounting arm engages with the optical lens and with the portable communication device to affix the optical lens so that when the user of the communication device views the user display, the display indicia displayed thereon is magnified by the optical lens.
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The invention comprises a communications device having an improved spring mechanism for forcing open a sliding keypad cover. The spring mechanism comprises at least one guide rod, an end of each guide rod attached to the backside mechanics of the sliding keypad cover, each guide rod having a travel limit. The improved spring mechanism further comprising a guide frame having at least one guide hole, the at least one guide hole for receiving the at least one guide rod. The improved spring… Show more

The invention comprises a communications device having an improved spring mechanism for forcing open a sliding keypad cover. The spring mechanism comprises at least one guide rod, an end of each guide rod attached to the backside mechanics of the sliding keypad cover, each guide rod having a travel limit. The improved spring mechanism further comprising a guide frame having at least one guide hole, the at least one guide hole for receiving the at least one guide rod. The improved spring mechanism further comprises a spring positioned around the guide rod and between the at least one guide hole and the travel limit. The spring having a compressed state when the sliding keypad cover is closed. The spring mechanism further comprising a release mechanism coupled with the at least one guide rod when the sliding keypad cover is in the closed position. Show less

An advanced process for moving a Device under Test (DUT) from surface mount to completion and shipping. The process takes a raw populated Printed Circuit Board (PCB) panel or similar article of manufacture and conducts all possible solder, electrical, boundary scan and flashed self-testing. Individual panels are routed out of larger panels and placed into basic electronic device chassis on a motorized and power delivering fixture carrying a fixture adapter to interface with the electronic… Show more

An advanced process for moving a Device under Test (DUT) from surface mount to completion and shipping. The process takes a raw populated Printed Circuit Board (PCB) panel or similar article of manufacture and conducts all possible solder, electrical, boundary scan and flashed self-testing. Individual panels are routed out of larger panels and placed into basic electronic device chassis on a motorized and power delivering fixture carrying a fixture adapter to interface with the electronic device. Power is provided as soon as is feasible in order to leverage the DUTs ability to facilitate it's own functional certification. Without power, the "wake-up" time for an electronic device may be extensive. Additionally, the addition of power would otherwise have to be done numerous times throughout the process.; Conditions for impending measurement can be set up on a powered electronic device so that measurements may be made the moment the testing instrumentation is ready to take measurements. Show less

Artificial Neural Net (ANN) coupled with an Expert System (ES) which monitors production test plans in real-time. The ANN recognizes and classifies production yield patterns occurring at individual tester, complete test stage, and production line test aggregation and executes a proscribed range of responses. The ANN will automate human statistical analysis and line monitoring functions, identify emerging yield trends, identify proximate cause of a yield-degrading event, classify event severity,… Show more

Artificial Neural Net (ANN) coupled with an Expert System (ES) which monitors production test plans in real-time. The ANN recognizes and classifies production yield patterns occurring at individual tester, complete test stage, and production line test aggregation and executes a proscribed range of responses. The ANN will automate human statistical analysis and line monitoring functions, identify emerging yield trends, identify proximate cause of a yield-degrading event, classify event severity, and provide conclusional accuracy. The ES, based on recognized or inferred conditions provided by the ANN, consults its knowledge base and applies cognitive heuristics to execute responses in the manner described by the human expert it is modeled after. These responses may include a summary report electronically to the correct individuals, a voice/pager message to the individuals responsible to react to an event, a visual or audible alarm at the event site, and/or direct adjustment of the production process. Show less