Bobby Stephens

Indianapolis, Indiana, United States Contact Info
2K followers 500+ connections

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About

As a partner and principal at Deloitte, Bobby has over 10 years of experience in…

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Experience & Education

  • Deloitte

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Publications

  • Deloitte's Annual Top 100 eCommerce Assessment (2008 - 2012)

    Deloitte.com

    The use of digital channels has reached a critical mass and is at a tipping point for widespread adoption throughout the retail value chain. In the challenging economic environment of these past few years, leading U.S. retailers, including both pure play online and multi-channel retailers, continue to look to digital channels for growth. With new digital venues abounding across social media and mobility, eCommerce retailers are actively experimenting with new concepts and realizing growth…

    The use of digital channels has reached a critical mass and is at a tipping point for widespread adoption throughout the retail value chain. In the challenging economic environment of these past few years, leading U.S. retailers, including both pure play online and multi-channel retailers, continue to look to digital channels for growth. With new digital venues abounding across social media and mobility, eCommerce retailers are actively experimenting with new concepts and realizing growth through digital channels.

    To keep tabs on the changing U.S. eCommerce marketplace, Deloitte conducts an annual assessment of the top 100 online retailers in terms of revenue as defined by Internet Retailer’s “Top 500 Guide”1. Over 130 eCommerce features and functions are evaluated according to a defined maturity scale. The assessment gauges online trends and compares capabilities delivered by top retailers in eCommerce.

    Other authors
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  • Riding the Next E-Commerce Wave

    Wall Street Journal - CIO Journal

    Retail CIOs are leveraging the latest technologies to transform their companies—and become visionary leaders.

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  • State of Retailing Online 2009

    Forrester / Shop.org

    Deloitte provided bi-lined research for this annual report from Forrester.

  • The Multi-Channel Challenge

    Retail Merchandiser Magazine

    Industry consolidation. Cross-promotions. Iron-clad competition. Tighter integration of all
    conceivable sales and marketing channels. These are some of the major challenges on the immediate horizon for America’s drug retailers. Yet one trend rises above—and increasingly drives—all the others: customer sophistication. As their customers’ sophistication grows, retailers must keep up. A targeted, cutting-edge, multi-channel strategy is an effective way drug retailers can do just that.

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Languages

  • Spanish

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