About
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Dive into the future of customer engagement with us at the 2024 Reseda Summit!! Meet Henry Vaage Iversen, our keynote speaker and co-founder/CCO…
Dive into the future of customer engagement with us at the 2024 Reseda Summit!! Meet Henry Vaage Iversen, our keynote speaker and co-founder/CCO…
Liked by Benjamin Maxim
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We're thrilled to announce a new partnership with Oklahoma's Credit Union to empower the next generation! 🤝 "Gen Z represents the future of our…
We're thrilled to announce a new partnership with Oklahoma's Credit Union to empower the next generation! 🤝 "Gen Z represents the future of our…
Liked by Benjamin Maxim
Experience & Education
Publications
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Let The Bots Do It!
finotta blog
Technology is here to enable humans to do what we do even better, so let’s let the bots do it!
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Balancing Your Artists & Soldiers to Lead Your CU Into the Future
CUTimes.com
Innovation is essential for CU growth, but focusing on your core business model is also critical to sustaining growth.
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Leveraging conversational AI to better enable the customer journey: A practical guide to deploying chatbots at financial institutions
Journal of Digital Banking Volume 7 Number 1 Summer 2022 by Henry Stewart Productions
Abstract: The global conversational artificial intelligence (AI) market size is projected to
grow from US$6.8bn in 2021 to US$18.4bn by 2026, at a compound annual growth rate
(CAGR) of 21.8 per cent during the forecast period. The major factors driving the growth of
the conversational AI market are the increasing demand for AI-powered customer support
services, omnichannel deployment and reduced chatbot development costs. This paper
explores the practical application of…Abstract: The global conversational artificial intelligence (AI) market size is projected to
grow from US$6.8bn in 2021 to US$18.4bn by 2026, at a compound annual growth rate
(CAGR) of 21.8 per cent during the forecast period. The major factors driving the growth of
the conversational AI market are the increasing demand for AI-powered customer support
services, omnichannel deployment and reduced chatbot development costs. This paper
explores the practical application of leveraging the conversational AI market to advance
customer service initiatives and enhance the customer journey. -
Want to attract talent and build better engagement?
Credit Union National Association News
Learn how innovation drives employee engagement.
Honors & Awards
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Professional of the Year
Michigan Credit Union League
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2022 Technologist of the Year
Finopotamus
Selected as 2022 Finopotamus Tekkie Awards Technologist of the Year
Languages
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German
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Organizations
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CU Build
Core Team Member
- Present -
Filene Research Institute
i3 Wave 17
-Filene i3 is a community of over 260 leaders and changemakers working across the North American credit union system and beyond.
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CUNA Technology Council
Member Resources Committee Member
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Within just one hour of launching another financial institution on Frich Money, user engagement with our partner skyrocketed - 76.9% clicking on the…
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Attention Credit Union Leaders! Join us at this years Reseda Summit, September 18-19, to connect with top fintech innovators and industry experts…
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📣 Act fast! Registration for The AKUVO Community Conference closes in 2 weeks! This is an opportunity to learn from the community and transform…
📣 Act fast! Registration for The AKUVO Community Conference closes in 2 weeks! This is an opportunity to learn from the community and transform…
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Did you miss this episode of "Missions, Milestones, and Moonshots," our video series spotlighting the transformative impact of community…
Did you miss this episode of "Missions, Milestones, and Moonshots," our video series spotlighting the transformative impact of community…
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