“I worked with Ayesha for most of my three years at ServiceTitan. As a technical writer, I supported her squad, Customer Communications, with customer-facing documentation and announcements. Ayesha was an excellent partner and collaborator in proactive and forward-thinking engagement. Her openness to feedback and grounded style as a product manager ensured that we had documentation that was not only timely and accurate, but also appealing and easily comprehensible to the layperson. Her focus on the success and needs of the customer meant tangible results in customer satisfaction, especially in the case of new feature launches. Chat and Task Management are such standout features because of her dedication and attention to detail. Her future workplace would greatly benefit from her collaborative and communicative approach to feature development.”
About
Honors & Awards
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ServiceTitan Success Hero Award
ServiceTitan
The Success Hero is a monthly Customer Success recognition program that highlights an individual that has gone above and beyond in their role to make a positive impact and contribute to a successful customer outcome. Each month CSM's are asked to nominate a Titan that has made or contributed to a customer success story. Once all the nominations are collected the team votes on which story had the biggest impact to the customer.
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