Anwar Haneef

Exclusive event for Chief Marketing, Sales and Distribution Officers of the US and Canadian Life Insurers.

This session focuses on the next generation of insurer - one that goes beyond digital and analytics to create an intelligent self-learning enterprise, delivers natural language interaction, utilizes machine learning capabilities, taps into an innovation and employs insights from previously untapped sources of data to transform how they go to market. We will cover how several insurers around the globe are realizing the vision of a cognitive insurer by engaging consumers when and where they need… Show more

This session focuses on the next generation of insurer - one that goes beyond digital and analytics to create an intelligent self-learning enterprise, delivers natural language interaction, utilizes machine learning capabilities, taps into an innovation and employs insights from previously untapped sources of data to transform how they go to market. We will cover how several insurers around the globe are realizing the vision of a cognitive insurer by engaging consumers when and where they need them, proactively providing advice in a natural engaging manner over ubiquitous digital channels and employing analytics and data to continuously learn and understand risk in a unprecedented manner. Show less

Webinar: What if you could get your online, direct insurance sales to be closer to the success of agent sales? How would your business change if you could increase engagement and retention of your high value, digitally savvy customers? Answers to questions such as these may be closer than they seem. Insurance companies around the world are in a head-to-head race to redefine how insurance is sold and customers are engaged. Industry innovators, like ANZ, are building robust digital strategies… Show more

Webinar: What if you could get your online, direct insurance sales to be closer to the success of agent sales? How would your business change if you could increase engagement and retention of your high value, digitally savvy customers? Answers to questions such as these may be closer than they seem. Insurance companies around the world are in a head-to-head race to redefine how insurance is sold and customers are engaged. Industry innovators, like ANZ, are building robust digital strategies incorporating advanced cognitive technologies into their existing technical framework. Show less

The rise of the empowered digital consumer, the proliferation of data, and the need to scale businesses while containing costs pose increasing challenges to insurers today. The ability to provide a personalized, consistent experience to customers, at scale, is essential in this competitive environment. Expertise needs to made available across the enterprise to ensure knowledge workers are more productive. These issues, along with the need to make better sense of vast amounts of data, are… Show more

The rise of the empowered digital consumer, the proliferation of data, and the need to scale businesses while containing costs pose increasing challenges to insurers today. The ability to provide a personalized, consistent experience to customers, at scale, is essential in this competitive environment. Expertise needs to made available across the enterprise to ensure knowledge workers are more productive. These issues, along with the need to make better sense of vast amounts of data, are challenging insurance participants. Show less

By helping US hospitality providers rank their consumer features by relative importance to guests and economic benefit to themselves, Experience Radar locates opportunities to create value---pointing the way toward top-line growth and bottom-line results.

By helping US consumer card issuers rank their consumer features by relative importance to card users and economic benefit to themselves, Experience Radar locates opportunities to create value---pointing the way toward top-line growth and bottom-line results.

By helping US healthcare payers rank their consumer features by relative importance to the insured and plan members, as well as economic benefit to themselves, Experience Radar locates opportunities to create value---pointing the way toward top-line growth and bottom-line results.

By helping US healthcare providers rank their consumer features by relative importance to patients as well as economic benefit to themselves, Experience Radar locates opportunities to create value---pointing the way toward top-line growth and bottom-line results.

By helping US airlines rank their consumer features by relative importance to the flying public and potential economic benefit to themselves, Experience Radar locates opportunities to create value---pointing the way toward both top-line growth and bottom-line results.

New regulations are forcing financial institutions to re-examine their mix of businesses. This presents institutions with a unique opportunity to modify their approaches to examining and balancing their customer and product portfolios. PwC recommends an “end to end” framework that aligns a firm’s customer experience priorities with the management of capital, funding, and risk. Winning firms link finance and risk insights through customer and product analysis.

Economic conditions are forcing retailers to identify new ways to set themselves apart from the competition. Delivering a distinctive, brand-defining customer experience is a powerful solution. Companies that design true, differentiating experiences around their products and services often win the marketplace while enjoying a price premium over the competition.

PwC's Experience Radar helps businesses search out and find the often hidden sources of value that drive truly exceptional… Show more

Economic conditions are forcing retailers to identify new ways to set themselves apart from the competition. Delivering a distinctive, brand-defining customer experience is a powerful solution. Companies that design true, differentiating experiences around their products and services often win the marketplace while enjoying a price premium over the competition.

PwC's Experience Radar helps businesses search out and find the often hidden sources of value that drive truly exceptional, differentiating customer experiences. The study measures the experiences of about 6,000 US consumers across 11 industries. Experience Radar assigns value to a broad set of customer experience attributes broken down into industry-specific elements and then ranked by what target segments value most. Show less

This article describes a new paradigm of application programs. Current day programs come with a plethora of functionality, many of which are not needed by the user. Here we demonstrate a new kind of application, Aladdin, that works in a Jini network and dynamically builds its functionality as Jini services are added to the network. Aladdin gives the user the option of keeping or removing the services/functionality he wants in the program. We have also proposed a design-model for such kinds of… Show more

This article describes a new paradigm of application programs. Current day programs come with a plethora of functionality, many of which are not needed by the user. Here we demonstrate a new kind of application, Aladdin, that works in a Jini network and dynamically builds its functionality as Jini services are added to the network. Aladdin gives the user the option of keeping or removing the services/functionality he wants in the program. We have also proposed a design-model for such kinds of applications and for Jini services provided on the network. The benefits and some of the issues that have to be overcome have also been highlighted. Show less