Contributions
-
What are the most effective ways to use guest satisfaction data for hospitality management?
Guest satisfaction data and feedback is also a window into personalization. People will tend to provide feedback when it was a deeply personal experience, good or bad. In addition to the usual metrics and processes noted earlier, there should be a team member that is looking at this feedback through the lense of experience and personalization. This will allow for fast recovery if a negative experience or refined guest experience and curation by adopting positive feedback and building upon it.
-
What is the best way to answer questions about salary expectations in a hospitality management interview?
One area I have found particularly useful is to approach this conversation from a position of strength through demonstrable examples of value creation. This necessarily means going into a salary discussion having prepared through the real actions and outcomes that can be easily understood and valued. Bring candid feedback from the impact you had on guest experience, process improvement, performance metrics, or positive impact on your fellow colleagues.
Activity
-
My first job out of college was as a sales representative for a virtually unknown telecommunications company and involved 40 outside cold calls PER…
My first job out of college was as a sales representative for a virtually unknown telecommunications company and involved 40 outside cold calls PER…
Liked by Andrew Miele
-
Legendary Joe LaBreche Avi Phookan, CHBA David Emig and their incredible team welcoming us with Antoine Chahwan and Robert Cima to our stunning…
Legendary Joe LaBreche Avi Phookan, CHBA David Emig and their incredible team welcoming us with Antoine Chahwan and Robert Cima to our stunning…
Liked by Andrew Miele
-
Two heavyweights, Auberge Resorts Collection and Reuben Brothers coming together in London Mayfair. https://lnkd.in/gcPF6zcV
Two heavyweights, Auberge Resorts Collection and Reuben Brothers coming together in London Mayfair. https://lnkd.in/gcPF6zcV
Liked by Andrew Miele
Experience & Education
Licenses & Certifications
Publications
Honors & Awards
-
LinkedIn Next Wave: Top Professionals 35 and Under
LinkedIn
Selected as one of 150 top professionals 35 and under by LinkenIn for the their inaugural Next Wave list.
See the complete list here:
https://lists.linkedin.com/2015/next-wave?trk=li_corpblog_corp_danroth_linkedinnextwave
Food & Leisure Category where you can find me:
https://lists.linkedin.com/2015/next-wave/leisure?trk=ranking-overview-b-ind -
Distinguished Alumni Award
Niagara College, Canada
During the 2015 convocation ceremonies on June 18, Niagara College presented me with the Distinguished Alumni Award.
I was also invited to give the convocation address to graduates from the following programs:
Bachelor of Applied Business - Hospitality Operations Management (Co-op)
Business Administration - Professional Golf Management (Co-op)
Esthetician
Event Management
Hospitality and Tourism Management
Hospitality Management - Hotel and Restaurant
Sport…During the 2015 convocation ceremonies on June 18, Niagara College presented me with the Distinguished Alumni Award.
I was also invited to give the convocation address to graduates from the following programs:
Bachelor of Applied Business - Hospitality Operations Management (Co-op)
Business Administration - Professional Golf Management (Co-op)
Esthetician
Event Management
Hospitality and Tourism Management
Hospitality Management - Hotel and Restaurant
Sport Administration
Sport Management
Tourism Management - Business Development (Co-op) -
Top 30 Under 30
Ontario Hostelry Institute
Organizations
-
International Living Future Institute
Professional Member
- PresentThe International Living Future Institute’s mission is to lead the transformation toward a civilization that is socially just, culturally rich, and ecologically restorative. We are premised on the belief that providing a compelling vision for the future is a fundamental requirement for reconciling humanity’s relationship with the natural world.
-
The International Ecotourism Society
Member
- PresentThe International Ecotourism Society (TIES) is a nonprofit organization dedicated to promoting ecotourism. Founded in 1990, TIES has been on the forefront of the development of ecotourism, providing guidelines and standards, training, technical assistance, and educational resources. TIES’ global network of ecotourism professionals and travelers is leading the efforts to make tourism a viable tool for conservation, protection of bio-cultural diversity, and sustainable community development.
-
Wellbeing Economy Alliance
-
- Presenthttps://wellbeingeconomy.org/
-
GRI Club
Global Committee on Sustainable Hospitality
- Present -
Americas Society / Council of the Americas
Young Professional Association
- Present -
Organic Farmers Association
Supporter Member
- PresentIn 2016 farmers from across the country came together to launch the Organic Farmers Association (OFA) to unite organic farmers for a better future together. Rodale Institute supports this initiative as fiscal sponsor and partner with OFA’s farmer leadership. The mission of OFA is to provide a strong and unified national voice for domestic certified organic producers. With the purpose to build and support a farmer-led national organic farmer movement and national policy platform by: developing…
In 2016 farmers from across the country came together to launch the Organic Farmers Association (OFA) to unite organic farmers for a better future together. Rodale Institute supports this initiative as fiscal sponsor and partner with OFA’s farmer leadership. The mission of OFA is to provide a strong and unified national voice for domestic certified organic producers. With the purpose to build and support a farmer-led national organic farmer movement and national policy platform by: developing and advocating policies that benefit organic farmers¹; strengthening and supporting the capacity of organic farmers and farm organizations; and supporting collaboration and leadership among state, regional and national organic farmer organizations.
-
Big Brothers Big Sisters Miami
Big Brother
- Present -
Urban Land Institue
Young Leader - South East Florida/Caribbean Chapter
- Present -
HVS Caribbean - Human Resources Development Task Force
Task Force Member
- PresentLead by HVS Caribbean, in conjunction with their annual Caribbean Hotel Investment Conference and Operations Summit in the Bahamas. The task force consists of ten industry leaders working in the Caribbean, tasked with the goal of finding ways to improve on the service standards in the region to regain and maintain market share by providing and delivering quality service demanded and expected by visitors. Additionally, greater emphasis towards increasing and improving on the current applicant…
Lead by HVS Caribbean, in conjunction with their annual Caribbean Hotel Investment Conference and Operations Summit in the Bahamas. The task force consists of ten industry leaders working in the Caribbean, tasked with the goal of finding ways to improve on the service standards in the region to regain and maintain market share by providing and delivering quality service demanded and expected by visitors. Additionally, greater emphasis towards increasing and improving on the current applicant pool of hospitality and tourism workers throughout the region in order to meet expected growth of tourism.
More activity by Andrew
-
Watch the leaders of our new luxury academy discuss this new educational course for boutique hotels! Daniel André Langer Frances Kiradjian Ariela…
Watch the leaders of our new luxury academy discuss this new educational course for boutique hotels! Daniel André Langer Frances Kiradjian Ariela…
Liked by Andrew Miele
-
Thrilled to see Santa Monica Proper Hotel included in Travel + Leisure Co.'s World Best Awards 2024!
Thrilled to see Santa Monica Proper Hotel included in Travel + Leisure Co.'s World Best Awards 2024!
Liked by Andrew Miele
-
A new generation of leaders will soon debut, with The Dunlin, Auberge Resorts Collection arriving on Johns Island this summer. Joining from near and…
A new generation of leaders will soon debut, with The Dunlin, Auberge Resorts Collection arriving on Johns Island this summer. Joining from near and…
Liked by Andrew Miele
-
Do you lead mostly from your head or from your heart? Here are Monte Pedersen thoughts on balancing your leadership style between “head” & “heart”:…
Do you lead mostly from your head or from your heart? Here are Monte Pedersen thoughts on balancing your leadership style between “head” & “heart”:…
Liked by Andrew Miele
-
I'm tired of all the made-up hotel brands and fascinated by legacy and timeless hospitality. Dorchester Collection is the gold standard of this…
I'm tired of all the made-up hotel brands and fascinated by legacy and timeless hospitality. Dorchester Collection is the gold standard of this…
Liked by Andrew Miele
-
Thank you so much Liquid Crystal, A L+R Company. and your team for your support of the BLLA - Boutique Lifestyle Lodging Association hotel community.…
Thank you so much Liquid Crystal, A L+R Company. and your team for your support of the BLLA - Boutique Lifestyle Lodging Association hotel community.…
Liked by Andrew Miele
-
Another amazing international brand coming to #Mexico. 1 Hotels is coming to San Miguel de Allende with a hotel & residences project. There is never…
Another amazing international brand coming to #Mexico. 1 Hotels is coming to San Miguel de Allende with a hotel & residences project. There is never…
Liked by Andrew Miele
-
Sunday at The Cape Hotel. Worst part about living here is since I moved down, my travel to other places went down...there's a lot to explore here…
Sunday at The Cape Hotel. Worst part about living here is since I moved down, my travel to other places went down...there's a lot to explore here…
Liked by Andrew Miele
-
So proud of our incredibly talented team at Sensei Lana'i for yet another amazing piece of recognition. Congratulations to Michelle Whipple and…
So proud of our incredibly talented team at Sensei Lana'i for yet another amazing piece of recognition. Congratulations to Michelle Whipple and…
Liked by Andrew Miele
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Andrew Miele in United States
-
Andrew M.
Food & Beverage Director at Westgate Resorts
-
Andrew Miele
-
andrew miele
Doctoral Candidate at St. John's University
-
Andrew Miele
Student at University of Connecticut
18 others named Andrew Miele in United States are on LinkedIn
See others named Andrew Miele