Andrea Gomes, MBA

Dallas-Fort Worth Metroplex Contact Info
1K followers 500+ connections

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About

Highly organized and multilingual IT administration and support professional. Proficient…

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Experience & Education

  • IBM

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Licenses & Certifications

Courses

  • English, Master Level

    1 year

Honors & Awards

  • Entrepreneur Award - 2024

    IBM

    Creation of solutions-focused results
    Personal accountability and ownership

  • Oracle Customer Service Pacesetters Award

    Oracle Corporation

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We…

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We promote teamwork and courage, and believe in accountability for our results. We are responsible for our employees, our colleagues, our organization, and our business.

    Integrity:
    We always conduct business with our colleagues and customers with the highest ethical standards, trust, and respect. We do what we say we are going to do and treat others with dignity and respect. We strive to support open communication, empowerment and trust. We continue to build a culture that understands what is acceptable and what is not. We will never compromise on the issue of integrity.

    Excellence:
    We deliver exceptional and inspired results for the business both today and tomorrow. We contribute fully and make a difference, remaining agile and embracing innovation in an ever-changing market environment and continuously strive to work smarter to improve the performance of our businesses.

  • Oracle Customer Service Pacesetters Award

    Oracle Corporation

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We…

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We promote teamwork and courage, and believe in accountability for our results. We are responsible for our employees, our colleagues, our organization, and our business.

    Integrity:
    We always conduct business with our colleagues and customers with the highest ethical standards, trust, and respect. We do what we say we are going to do and treat others with dignity and respect. We strive to support open communication, empowerment and trust. We continue to build a culture that understands what is acceptable and what is not. We will never compromise on the issue of integrity.

    Excellence:
    We deliver exceptional and inspired results for the business both today and tomorrow. We contribute fully and make a difference, remaining agile and embracing innovation in an ever-changing market environment and continuously strive to work smarter to improve the performance of our businesses.

  • Oracle Customer Service Pacesetters Award

    Oracle Corporation

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We…

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We promote teamwork and courage, and believe in accountability for our results. We are responsible for our employees, our colleagues, our organization, and our business.

    Integrity:
    We always conduct business with our colleagues and customers with the highest ethical standards, trust, and respect. We do what we say we are going to do and treat others with dignity and respect. We strive to support open communication, empowerment and trust. We continue to build a culture that understands what is acceptable and what is not. We will never compromise on the issue of integrity.

    Excellence:
    We deliver exceptional and inspired results for the business both today and tomorrow. We contribute fully and make a difference, remaining agile and embracing innovation in an ever-changing market environment and continuously strive to work smarter to improve the performance of our businesses.

  • Oracle Customer Service Pacesetters Award

    Oracle Corporation

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We…

    Customer Services Values Award

    Customer Success:
    Our customers’ success is our success. Our top commitment to the company is to ensure customer success. We enable our customers’ success through engaging, partnering and driving to achieve their desired outcomes. We listen to our customers, set appropriate expectations, and help them excel in their capability to prosper.

    Leadership:
    We all demonstrate leadership by aspiring to the vision and drive for our organization. We promote teamwork and courage, and believe in accountability for our results. We are responsible for our employees, our colleagues, our organization, and our business.

    Integrity:
    We always conduct business with our colleagues and customers with the highest ethical standards, trust, and respect. We do what we say we are going to do and treat others with dignity and respect. We strive to support open communication, empowerment and trust. We continue to build a culture that understands what is acceptable and what is not. We will never compromise on the issue of integrity.

    Excellence:
    We deliver exceptional and inspired results for the business both today and tomorrow. We contribute fully and make a difference, remaining agile and embracing innovation in an ever-changing market environment and continuously strive to work smarter to improve the performance of our businesses.

Languages

  • English

    Native or bilingual proficiency

  • Portuguese

    Native or bilingual proficiency

  • Spanish

    Professional working proficiency

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