Amanda Pascoe

Join us September 14th for AUPN's inaugural standalone meeting at The Hilton Orlando Convention Hotel! Registration is now open, and the meeting will feature a range of educational sessions, workshops, and presentations. Visit our website to learn more and register: https://lnkd.in/gVkYxMyY #AUPN2024 #neurology

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In today's #hospitality it is crucial to have a solid onboarding and ongoing development for your team members... retention and being part of a cultural family is critical to the success of your hotel. #coachingculture #coaching Hayato Nogaki

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Join Jacqueline Villamil and Josh Ramsey, SSP's Hotel Revenue Performance expert, as they discuss revenue management trends and why hotels need holistic strategies to maximize ROI. Do you have a question for Josh? Let us know in the comments, and keep an eye out for part 2 coming soon! #HospitalityConsulting #HotelSolutions #RevenueManagement #HospitalityTrends

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On the opening day of the 14th annual HOLA conference, which was held at the Loews Coral Gables Hotel in Florida, Thomas Dubaere, Jorge Apaez and Marco Roca discuss the opportunities and challenges they are facing and how to get deals done. #hotelinvestmenttoday #hotel #hospitalitynews #hotelnews #hospitalityindustry #hospitality  

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Despite initial concerns, hoteliers are seeing the promising start of new demand after Miami Beach "broke up" with spring breakers. In this HNN article, Bryan Wroten examines how hoteliers coped with this decision, what their adapting strategies looked like, and how they'll plan for 2025 . More here: https://bit.ly/3VTXLlE

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The hospitality industry has faced its share of challenges in recent years, but for many, issues around staffing continue to pose a problem. A lot of hotels around the world are struggling to attract and retain employees, which in turn is impacting their operational efficiency, service, and ultimately, the guest experience. So what’s the answer? There are many factors at play, but creating a positive, communication-friendly work environment is an essential ingredient, especially one that’s free from language barriers… and this is where #artificialintelligence can play a crucial role. Combining hardware, cloud software, and mobile connectivity, Relay is seeking to eliminate language-related barriers with its breakthrough AI functionality, allowing for real-time face-to-face language translation via talk or text. Their "TeamTranslate" enables teams to select their preferred language so all messages they send or receive are automatically translated accordingly – a potential game-changer for #hospitality. More info via International Luxury Hotel Association https://lnkd.in/esbD6eZY #hoteltech #hoteltechnology #hospitalitytechnology #hotelindustry #hospitalityindustry 

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HOTEL OCCUPANCY RISES: Greater Miami topped the nation in hotel occupancy in the first quarter of this year, up 3.3% from the same period of 2023, the Greater Miami Convention & Visitors Bureau highlighted on Tuesday in its annual meeting at PortMiami. In March alone, the bureau said, the county posted a 1.6% increase in revenue per available hotel room as occupancy rose 2.3% compared to March 2023. The county had 27.2 million visitors in 2023, generating an estimated $21.2 billion in spending, up 2% year over year, meeting attendees were told. During 2023, the region saw 17.3 million hotel room nights sold, up 0.3% from 2022. The meeting heard that tourism generated almost $30 billion in overall economic impact in the county last year, representing 9% of Miami-Dade’s gross domestic product. #FYIMiami #MiamiTodayNews #PortMiami #GMCVB https://lnkd.in/dNpeCf-y

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Learn how your Hotel Staff can improve their ability to face fears and anxieties by preparing personalized plans for handling stressful scenarios, enhancing workplace efficiency, and prioritizing personal well-being. #HospitalityStrong #StaffingLeadership #TeamBuilding #OrlandoFl #OrlandoHospitality #OrlandoTeams #OrlandoHotels

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Does your hotel’s onboarding process set new hires up for long term success? A housekeeper onboarding experience isn’t limited to just their first day on the job — in fact, it starts long before a new hire’s first day. Download this checklist to audit your current onboarding procedures before, during, and after your new hire’s first shift to improve retention rates, employee engagement, and guest experiences: https://hubs.ly/Q02y-Gfk0

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If you’ve been feeling overwhelmed by the demands of work and life, I have a suggestion that might just change everything: take a break and stay in Puerto Rico, where you can find a truly relaxing environment. Here’s why this can be a game-changer. From the moment you step into this beautiful island, you’ll notice an immediate shift. The warm, welcoming locals, the soothing scenery, and the peaceful ambiance create a sanctuary where you can let go of your worries and stress. Imagine waking up each morning feeling refreshed and ready to explore the vibrant culture and stunning landscapes of Puerto Rico. The serene atmosphere helps you unwind and recharge, making it easier to leave behind the pressures of daily life. This experience isn’t just about a temporary escape—it’s about finding a place where you can rejuvenate and gain a fresh perspective. Sometimes, staying in Puerto Rico can be so transformative that it inspires you to consider new possibilities. I’ve found myself so captivated by the charm and beauty of Puerto Rico that I began to consider it as a potential new home. There’s something special about discovering a place where you can truly relax and feel at peace. So, if you’re looking for a way to de-stress and reset, I highly recommend taking a getaway to Puerto Rico. Whether it’s a weekend retreat or a longer stay, finding the right environment can make all the difference. And who knows, you might just find yourself falling in love with this enchanting island and considering a move.  Take the step to find your sanctuary in Puerto Rico. You deserve it.

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⭐ SERTIFI CUSTOMER SHOUTOUT ⭐    LODGING Magazine has named over 50 hotel management companies that set hoteliers up for success.     Despite the ups and downs the hospitality industry has faced in recent years, hotel management companies are standing tall and offering consistency by supporting hoteliers through staffing challenges, helping them position themselves against competitors, and aligning on growth opportunities to stand out within the market.    Congratulations to the Sertifi customers who made the list!    We stand with you and support you in all that you do to make this industry great. #sertifi #hospitalitytechnology #digitalsolutions #hospitalityindustry #hotelmanagementcompanies #hoteliers #hotelsupport #lodgingmagazine #customershoutout 

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As globetrotting #bedbugs continue to take over the headlines, this summer has been especially troublesome for #hotel managers looking to protect their properties from legal action & punishing media attention. This Hotel Business Magazine article can help! https://bit.ly/3VKql8d

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#wednesdaywisdom Ops Journal #6 - Lines of Communciation 🎯 "It's too much work for one person" a colleague reminded me recently, out of care for my well being. I asked in turn with genuine curiosity; "What is more important than communicating with our teams and partners on the frontline?" Nothing was the response... ✅️ Lines of communication are the difference between life and death on the battlefield. Whilst we are far removed from the ranks of Charlemagne or Saladin Ayyub, business can also thrive or die on its lines of communication. 💯 This past week, an intense amount of work has gone into reviewing our lines of communication. I urge any and all leaders to undertake this task as soon as practical. 🙏 Even if you are confident that they are strong, remember, business is ever evolving and the most dangerous thought - "We have always done it that way" 🤯 A framework for you below to consider when reviewing, it is important to not only review how we communicate, but also, lay out principles for what good communication looks like. 👍 Make time to communicate well, that is how we will make history together 👌 #making #history #together

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Show Your Housekeeping Heroes You Care Retaining your amazing housekeeping team starts with valuing their contributions. Here's how to make your property stand out: ▶ Offer Competitive Compensation: Industry data shows hospitality workers averaged $467/week in April 2024 [US Bureau of Labor Statistics]. So, be sure to meet or exceed this benchmark, adjusted for your location. ▶ Get Creative with Incentives: High base pay is important, but you can go the extra mile. Recognize outstanding work with public awards like digital badges or "Employee of the Week/Month" programs. ▶ Gamify for Success: Motivate your team with fun, competitive incentives. Consider offering rewards for positive guest reviews or achieving KPIs. Read our blog for actionable tips on how to reduce hotel housekeeping turnover and build a committed workforce: https://lnkd.in/gtJ3hYxG #Housekeeping #HotelOperations #HospitalityStrategies

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As a meeting planner, RFPs are certainly a valuable tool for selecting hotel venue options for your group. They allow you to clearly outline the requirements for your client events, compare amenities and negotiate group rates. And depending on the size of your group, they may be the best way to go. But did you know that this process can be greatly simplified to avoid the barrage of email and phone calls that follows an RFP submission? Group booking sites like #GroupSync allow you to shave weeks off your planning time with an automated, streamlined online RFP process. And for smaller meetings or ones with a shorter booking window, you can even book instantly online—and skip the RFP altogether! Ready to learn how? Get your free GroupSync account now and see how it works! #meetingplanners #grouptravel ##hotelbooking #meetingsandevents #corporatemeetings #hotelRFPs

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Are you Gen Z or a Millennial working in the hospitality industry? What are your thoughts on how the industry is adjusting to new generational expectations? Is it even possible for an industry famed for long hours and shift work to adjust to these? Share your thoughts.

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🔥 Maximize Your Hospitality Impact for Less with PJ Workforce! 🔥 Ready to take your service to the next level without breaking the bank? Look no further! PJ Workforce delivers top-tier manpower supply solutions for hospitality services at unbeatable cost efficiency. Say hello to quality without compromise and savings that speak volumes. Let's redefine excellence together! #CostEfficientHospitality #ManpowerMasters #PJWorkforce

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