“I had the pleasure of working with Amanda at InnoVint where she built and led the Customer Success organization, consisting of CSMs, Support, and Implementation. Amanda established B2B SaaS best practices and processes that became the foundation of the CS strategy. She fostered a customer-centric culture, and under her leadership, her team was well-organized, motivated, and consistently exceeded performance targets. She also excelled at building strong relationships with both customers and internal stakeholders, balancing strategic vision with operational excellence. Amanda's impact on the organization was profound, and I highly recommend her for any leadership role.”
Durham, North Carolina, United States
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