Alyssa Estrada

The United States Equal Employment Opportunity Commission (EEOC) enforces laws that make discrimination illegal in the workplace. The commission oversees all types of work situations including hiring, firing, promotions, harassment, training, wages, and benefits. This training was rolled out at Micronesia Resort Inc - Kensington Hotel not just for compliance, but more importantly, to have this embedded in its culture. #EqualEmploymentOpportunities (EEO) training session, is crucial to create an inclusive and informative program that educates employees on the importance of diversity, equity, and inclusion in the workplace. #Diversity #Inclusivity #Equity #Belonging

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Being put on hold or putting someone on hold -- in customer service...never fun for anyone honestly. 1. If you are working FOH, don't forget that people are watching you! The way you answer the phone, the ability to multi-task with the guest physically in front of you, your expressions, etc. It all matters to the brand and company you represent. 2. Answering as quickly as possible, and inaudibly "asking" someone to "please hold"?... Pretty lame. Are we asking without giving them a chance to answer? Get the customer to acknowledge the potential pause and wait. A "thank you!" also goes a long way. 3. If the phone is ringing off the chain, politely let the guest you are with (or will be with) that you are quickly going to place this customer on hold and return to serve them. Ignoring the calls looks worse than number 2 above and probably annoys the customer more. 4. Mind your facial expressions. Pretend that conversation is being had directly in front of you and other team members or customers. 5. Acknowledgement. May be tough to do, but if you are on a loooong call, try to subtlety let the next guest that you appreciate their patience and look forward to helping them. 6. Whenever back on the phone, emphasize your appreciation for their patience. What did I miss?

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Mastermind - Ascend How does this elevate your benefits consulting practice? 1. Collaboration with peers/competitors. What works what doesn’t? 2. Brokerage essentials/ we call those agency Pillars. 3. Tools to win more BORs. 4. Access to the exclusive Next Gen Ai data mining system. 5. Tap into how to speak C Suite 6. Listen to some of the best speakers and leaders of their craft, 7. Unlike many conferences out there, you walk away with compelling ideas that will drastically change your mindset and your firm.

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I was hoping to find Cooper's Hawk Winery and Restaurants in Northern CA on the restaurant locator - their homemade bread and butter is simply irresistible, and I don't know how long I can go without it😅 Check out my Yelp review: https://lnkd.in/gsZQYpsa #restaurants #foodcritic #hospitality #foodandbeverage #bonvivant #culinary #foodreview #restaurantreview

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Public address announcement. Do not make a friendly wager with Lincoln Manning He will use his mad chatgbt skills and make you post something like this…You why should Darrin become a san diego padres fan? ChatGPT There are several reasons why Darrin might consider becoming a San Diego Padres fan: 1. Exciting Roster: The Padres have had a history of acquiring exciting talent, such as Fernando Tatis Jr., Manny Machado, and other promising players. Watching these players develop and excel can be exhilarating for fans. 2. Up-and-Coming Team: In recent years, the Padres have made significant strides in improving their roster and performance. They've been competitive in their division and have the potential to become serious contenders for the playoffs and beyond. 3. Beautiful Stadium: Petco Park, the Padres' home stadium, is widely regarded as one of the most beautiful ballparks in Major League Baseball. Its location in downtown San Diego and picturesque views make attending games a memorable experience. 4. Loyal Fanbase: While the Padres may not have the same level of national recognition as some other teams, they have a passionate and dedicated fanbase. Joining this community can provide a sense of camaraderie and belonging. 5. Supporting the Underdog: If Darrin enjoys rooting for the underdog or a team that's striving to make a mark in the league, the Padres could be a perfect fit. Cheering for a team with a determined spirit and hunger for success can be rewarding. Ultimately, the decision to become a fan of any team comes down to personal preference and connection. If Darrin finds himself drawn to the Padres' players, culture, and ambitions, then becoming a fan could bring him a lot of joy and excitement.

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Friends... I'm calling out old favors and am asking for support to move forward on a business plan. Feel free to share with your network to see where this leads. The concept of "The Owl Nest" continues to evolve and may manifest soon with a new name... Picaflores Wilderness Retreat (Spanish for hummingbird). There is genuinely sacred land for sale just west of the Cascade Mountain Range in lush temperate rainforest... featuring 25 acres with a lovely home, cabin, temple yurt, bathhouses, Bali pagoda, ceremonial sweat lodge, greenhouse, and three healthy creeks running through it. This particular property and timing is critical because the owner has stewarded this land for nearly 25 years and it has been a site of deep devotion to the land and community, including meaningful retreats, shamanistic journeys, weddings, and small festivals (~300 people). There is room for growth and I am (finally) ready to move this vision forward. I am asking for support from various skillsets to... -refine the business plan -design a new logo with marketing/branding strategy -discuss the funding process and potential sources to cover $2M, potentially including a blend of SBA loan and private investors ($1.7M purchase price with leftover for deferred maintenance and capital investments) -help navigate legalities and purchasing considerations -a dozen other things I am at a cross-roads... on one hand, following the heart and listening to intuition is often a matter of subtly tuning into oneself... on the other hand, there comes a time to boldly pick the fruit when it is ripe. I'm wearing a wing suit and standing on the ledge... I'm scared yet thrilled. Are you willing to push me? Let's do this. 651-428-6270. -Owl

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This is a game changer program. Even if you are only slightly interested and intrigued you should attend the webinar to learn more. Time to invest in yourself to elevate your career and all aspects of your life. Reach out with questions otherwise I will see you then!

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Today is about freedom. Freedom to live where you want, be friends with who you want, listen to what you want, watch what you want, vacation where you want, choose your coworkers. Freedom is everything. #letsgo #ccrsolutions

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For everyone in the cleaning biz 🧹 if you want to advertise your business for Airbnb hosts, use Facebook. 1. Create a business page and use "AirBnb Cleaners" as part of your title. 2. Join the Facebook groups for AirBnB hosts, focus on those in your city or state. 3. Post cleaning tips and How-to's on those group, link it back to your cleaning page with 🫧 Need help? Call us! 🧹 4. Create yourself a Whatsapp business account and load up your services as products on the pages -- advice: Bump up your price, as loading set prices will substantially lower your negotiation power when it comes to adjusting price after you've viewed the property that needs to be cleaned. #airbnb #cleaning #housekeeping Anyways! I hope this helps!

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This may not work for everyone, but our teams pick up on our moods and attitude. They want to work at a place that is fun and joyful. Somewhere they feel appreciated and recognized. If you haven’t done so this week, I encourage you to make the time to check in with your team members. Ask them how their week has been and see if they have any fun/exciting news to share with you (and celebrate them if they do). #leadership #joy #teamwork

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In what was truly one of the Javits Centers most brilliant, shining moments- the NFL draft held this week, brought back memories of 2005 when NFL Draft suddenly switched it’s location- just two weeks prior- to the Javits Center! Incredibly flawless due to magnificent teams on multiple fronts, was a magnificent broadcast! #corporateevents #meetingsmeanbusiness #javitscenter #meetingsandevents#NFLDraft #eventplanning

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Do you work even when on “vacation”‍? In the hospitality industry the lines between work and “vacation” have become somewhat blurred. You may sometimes remember to put your out of office on, but there is always something that needs to be done or approved/signed off even on your “days off”. Since the invention of laptops and smart phones I think many would agree - the old days of “proper time off” are gone. It is not necessarily a problem if work doesn’t feel like work, and ✅ neither your health, ✅ life or ✅ your loved ones are suffering. But if you are constantly: ❌exhausted, ❌snappy, ❌irritable, ❌avoiding or ❌neglecting your loved ones and ❌not tending to yourself and other life areas - these are signs of unhealthy imbalance and something needs to change. How much work do you do, even on your days off? Are you a senior-level professional looking to create better habits for enhanced work-life balance? Let us talk. #worklifebalance #career #coaching

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We frequently receive inquiries about the significance of the colored hearts in our posts. The answer is simple: they symbolize our love. We extend our heartfelt gratitude to our valued clients, vendors, customers, and friends for entrusting us with their support and for instilling in us essential values as integrity, passion, professionalism, and trust. Our commitment to serving our clients with love is unwavering, demonstrated by the colorful hearts that adorn our posts. MGX is: MGXecutive.com 🧡, MGXpo.com 💚, MGXperience.com 💜, and MGXclusive 🩶 #eventmanagement #eventdesign #conciergeservice #events #conferenceplanning #conferences #events #eventmarketing #eventjobs #eventindustry #designer #design #conference #sko #incentivetravel #incentiveprofs #incentivetrip #eventdecor #vipexperience #vip #vipservice #vipconcierge #hospitality

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Read this or you will die a fool. Good Business Leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion (Jack Welch). The goals of creating, articulating and completing a vision i.e. a product and/or service are (especially in the hotel industry) to satisfy human needs of the highest order. Achieving this leads to a decisive competitive advantage through distinctiveness that makes a difference, which, in turn, translates into a much higher need satisfaction value and subsequently much higher ROI. In other words, the purpose of every product and service is (or should be) need satisfaction. The higher the satisfied need is in the order of needs, the higher the respective product’s or service's need satisfaction value.  One should think this is something done by business leaders of all industries. Far from it because e.g. in the hotel industry, this is not so. In the HOTEL INDUSTRY has since the opening of the world’s first hotel (Nishiyama Onsen Keiunkan) in AD 705, NO DEVELOPMENT that will give a hotel a higher need satisfaction value TAKEN PLACE. Here it was and is just more of the same old. In other words, since 1319 years, hotels have satisfied only physiological needs (sleeping, eating, drinking*), which are lower-order needs. This book https://lnkd.in/gUs-hxH, makes it possible for you to fill the gap of 1319 years of missing development in no time and start to satisfy your guests’ higher-order needs. Buy it now and get busy. *In recent years this offer is occasionally spiced up with some fancy gadgets. #UweFinke,#OutstandingHotelier,#knowhow,#HighYieldHospitality, #GuestNeedsSatisfactionValue

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Opening the only dedicated Fly Shop in our Mountain Town made sense for a lot of reasons. We hatched (pun intended for those enthusiasts) the plan in late 2019, unbeknownst to the calamity about to unfold. Our fourth anniversary is just around the corner, June 20th. We rode the wave of people heading to the great outdoors, starting out our first summer with a bang. Fly fishing, like many other open-air activities, became popular overnight. We soon felt the supply chain impacts of the pandemic though; we survived, but were battered. Having weathered the storm, we are certainly stronger for it - with a lot of tough lessons learned early on. Fly fishing is a niche sport and being true and maybe to a fault, purists, we sell only fly fishing specific equipment, apparel, and lifestyle products. We are proud to be specialists, but this can make it tough to get through the cold and snowy winters, even though we have a great brick and mortar location. To boost sales during our leaner Q4 & Q1's, we are working towards building out our on-line store. My question for anyone in this group who has experience with web stores is; what is our best route to launch a successful on-line store, for a niche business? We built the store in-house, and now need to learn how to get it out there. I'm sure I can hire a consultant, or, possibly a FT staff member with experience. Or, are there other avenues I need to be looking for, such as becoming a third party seller. What should we do? Opinions, insights, forewarnings, suggestions and any wisdom, will be appreciated. thank you.

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Celebrating Juneteenth: A Day of Freedom and Reflection Today marks Juneteenth, celebrating the end of slavery in the U.S. On June 19, 1865, freedom reached Galveston, Texas, and changed the course of history. Juneteenth is a time for reflection, education, and celebration. It reminds us of the resilience, strength, and contributions of Black Americans throughout history. Let's use this day to: • Educate ourselves and others about the history and significance of Juneteenth. • Reflect on the progress made and the work that still needs to be done to achieve true equality. • Celebrate the rich culture, achievements, and contributions of Black communities.

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🚫 Toxic workplaces harm more than just productivity. They erode morale, crush creativity, and damage mental and even physical health, as I’ve witnessed recently. Let's build workplaces where respect, support, and growth thrive. #HealthyWorkplaces #PositiveCulture

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You'll never believe how this Italian restaurant has stayed open for 20 years... Idk how your local community is but we are a "Support Local" city. And Bakersfield people LOVE to eat. (Myself included) I got to chat with the owner of this restaurant. And check this out. They've never had a website, social presence, or any advertising done in their 20 years of being open. 😲 <--- My literal face when he told me that. Like how did he even survive the pandemic? So I had to ask. "What do you feel has kept your doors open this long?" He said their regulars, going to the country club, making friends, and word of mouth. This restaurant exudes "If you know...you know" vibes Just think of all the people who don't know that your favorite restaurant doesn't exist. They're missing out. As a foodie, please don't gate keep lol. The power of word of mouth is clear here. But what happens when it's slow... It directly impacts him, the staff, and the consistency of customers coming in. In slower seasons, he told me he only has 3-4 tables for the whole night. This is nuts. Not sustainable at all. Change is coming for him and I'm excited to lead this project. I'll be creating a strategic plan, branding, and messaging to bring in new guests to experience his restaurant. I get to dip my toes into social media management and more design work. This is going to be an exciting time. Stay tuned. Results will be on the way! P.S. What is your fave restaurant that you gatekeep?

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