Alex Carmen

Brooklyn, New York, United States Contact Info
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About

I'm Alex. I manage partnerships with tech providers that integrate with Toast POS and…

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Experience & Education

  • Toast

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Licenses & Certifications

Volunteer Experience

Publications

Courses

  • Anypoint Platform Operations: API Mangement

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  • Anypoint Platform Operations: CloudHub

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  • Anypoint Platform Operations: Customer-Hosted Runtimes

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  • Digital Design

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  • Getting Started with Anypoint Platform

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  • History of American Capitalism

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Projects

  • Therapy Agents for Oncology Research

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    -Created compounds for oncology treatment to improve patient outcomes
    -Organic synthesis, isolation, and characterization of a complex porphyrin to be used as photodynamic therapy agents
    -Synthesized complex porphyrin using distillation methods and characterized via mass spectroscopy and H NMR spectroscopy
    -Isolated the compound using thin layer and column chromatography
    -Compound was dimerized and stacked to be used as a photodynamic therapy agent

  • Manufacturing Optimization for Consumer Packaged Goods

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    -Designed and led my own research project to improve the manufacturing methods of consumer goods
    -Organically synthesized and characterized tetraphenylporphyrin using H NMR and mass spectroscopy
    -Tested the host-guest interaction of tetraphenlyporphyrin and cyclodextrin by measuring the UV-vis absorbance and fluorescence of the compound
    -Results found the best performing ratio to produce the strongest bond between the two compounds

Honors & Awards

  • America Customer Success Superstar

    Salesforce

  • Customer Success Manager of the Quarter (Q4 2021)

    Salesforce

  • MuleSoft Core Value Award - Make It Awesome

    Salesforce

  • Customer Success Manager of the Quarter

    MuleSoft

  • Eminence & Excellence Award - Put the Client First

    IBM

    Recognition for consistency and focus on client satisfaction

  • 2017 Hundred Percent Club

    IBM

    Achieved 180% of quota in 2017

  • Eminence & Excellence Award - Put the Client First

    IBM

    -Recognized by Industrial Sector General Manager for my dedication to client success and team leadership

  • Manager's Choice Award

    IBM

    -Recognized by Summit Manager for continuing to support the Summit Program once I graduated from the program
    -Mentored new hires as they entered and progressed through IBM's Summit Program to make sure they are successful in the curriculum and into their career
    -Presented on behalf of Summit Program at HBCU Recruiting Events to increase minority representation and overall success in job application process

  • IBM Summit Spotlight

    IBM

    -Recognized in Summit Newsletter for Building Relationships, Leveraging Resources, and Closing

  • Top Performer

    IBM

    -Recognized at our global analytics training workshop as one of the top performers in the Industrial Sector during the 3rd quarter of 2016

  • Big Data & Analytics Top Gun Team Winners

    IBM Big Data & Analytics Top Gun

    My team focused on the banking industry won the sales competition because of our strong understanding of our client's challenges and goals, enabling us to deliver a customized solution to make them successful.

  • Communicate for Impact Final Presentation Winners

    Communicate for Impact

    My team won the final representation against five other teams during the Communicate for Impact Workshop. I presented the technical capabilities and value of the IBM solution for our retail client. We won because of our unique and captivating presenting style and data-rich content.

  • Software Top Gun

    IBM

    -Performed in Top 20% of a class of approximately 200 new hires
    -Tested on Cloud, Analytics, Mobile, Social and Security technological solutions and industry trends

Languages

  • English

    Native or bilingual proficiency

  • Spanish

    Full professional proficiency

  • French

    Elementary proficiency

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