Wilbert Funeral Services, Inc.

Register now for our webinar on ethical practices for funeral professionals. Webinar will address dignity, compassion, cultural respect, transparency, confidentiality, and professionalism and provide 1 hour of FREE CE credit. www.wilbert.com/wilbertedu #FuneralProfessionals #Ethics #ContinuingEducation #WilbertEDU

Do you need continuing education credits to renew your embalming license? Earn one hour of con ed by attending this free webinar. Register at www.wilbert.com/wilbertedu #embalmer #continuingeducation #wilbertedu

The FTC has made headlines over the past year with discussion around an updated and modified Funeral Rule and if that wasn’t exciting enough, the FTC then started discussions about a new Non-Compete Rule. Over and over, we hear about the rising liability associated with the funeral profession. Is this all talk? Unfortunately, there is more than just talking going on in DC. The FTC is deep into the process of an improved Funeral Rule as well as a new Non-Compete Rule. What does this mean for you? It means your business will have to adopt and change to new ways. And from the looks of it there will be many new ways. The focus of this program is on the proposed changes, and how you – and your business – may have to change to comply.  Register now at www.wilbert.com/wilbertedu

Wellness is more than just the absence of disease; wellness is a state of being that is achieved through optimizing one’s potential in 8 specific aspects of well-being. Further, holistic wellness is more than just physical health, but is the integration of practices involving the whole mind, body, and spirit. Participants in this course will learn specific strategies for creating and following their own personal wellness plan that incorporates each of the 8 pillars of wellness. Register now at www.wilbert.com/wilbertedu

In this webinar, Don Ferfolia will present the current state of the legal environment as it relates to funeral service, apply the law to everyday factual situations, and understand how the law is changing and what new laws and rules may be on the horizon. Attendees will learn that state regulatory law is not the only law that impacts funeral service as it relates to working with the families they serve and how business owners conduct their operations. Register at www.wilbert.com/wilbertedu

It is the sacred duty of the funeral professional to ensure the contractual wishes of the deceased's family are met, if not exceeded. This presentation focuses on the critical role of identification and chain of custody in funeral service. Learn how to go beyond superficial checks and implement best practices for accurate identification. Uncover the methodologies and tools for maintaining a clear chain of custody, avoiding emotional, financial, and ethical consequences of failure. Take advantage of this opportunity to enhance your expertise and elevate your service with this essential knowledge. Register now for an enlightening and transformative experience. www.wilbert.com/wilbertedu

In this session, Christopher Farmer, NFDA Legal Counsel, will discuss many of the current issues facing funeral homes today. Chris’ presentation will focus on four of the greatest areas of liability and how to avoid them. Chris will also provide an FTC update, discuss litigation avoidance and preparation, and navigating regulatory investigations. Register now. www.wilbert.com/wilbertedu

In the Moral Dilemma with Preneed, Kenn Peterson will discuss the ethical challenges that arise when making decisions between moral imperatives that seem equally compelling yet conflicting. He will delve into moral dilemmas and their complexities, especially when doing what’s right for the family conflicts with a business’s interests. Kenn will discuss how preneed is perceived by your funeral home and the families in your community and the contrasting perspectives that might influence your choices. He will address the critical question of who should ultimately make decisions - you or the grieving family - and the impact it can have on the ethical dimensions of your profession. Register now www.wilbert.com/wilbertedu

With one in twelve* kids in the US experiencing the death of a parent or sibling, funeral service providers must be prepared to serve younger families compassionately and effectively. By better understanding the unique needs of families with grieving kids, funeral professionals can be ready to support them and provide information and resources tailored to their needs. In this presentation, Jenny will discuss children in the family (a primer for kids and grief) and how to help your families engage their support networks. She will also provide tools and resources for your funeral home. Jenny Lisk is an award-winning author and widowed mom dedicated to helping widowed parents increase their family’s well-being. In her book Future Widow, Jenny draws on her personal and professional experience to provide a real-life guide for surviving and thriving while raising grieving children. As host of The Widowed Parent Podcast, Jenny has interviewed over 100 experts, seasoned widowed parents, and people who lost a parent at a young age. Her podcast brings much-needed resources to parents, helping them feel less lost and alone. *Childhood Bereavement Estimation Model (Judi’s House, 2023) Register now at www.wilbert.com/wilbertedu

Value-based Client Engagement is a simple approach to interacting with consumers in a way that easily facilitates discussions about their real interests and needs versus us feeling the need to inform or educate, which most interpret as being “sold”! The end game is to make them comfortable with how we engage them from the start, and by sharing information that they truly want. Register now for this webinar: www.wilbert.com/wilbertedu