Vee24

Join Vee24 and Zappix, leading providers of Digital Customer Engagement tools, for an in-depth exploration of current trends in the contact center industry. Mike Malone & Robert Barrows will delve into the latest innovations and strategies designed to enhance both customer and agent experience. Discover how best to leverage AI technologies and the human touch to shape the future of the contact center. Join Us on August 7th #webinar #contactcentre #customerengagement #ai #humanconnection

Companies need to leverage advanced customer service tools that enhance communication, streamline processes, and improve overall customer satisfaction. 💡 Here are the top five customer service tools that every business should consider integrating. 💭 💯 https://lnkd.in/dDZiGG-r #customerservice #customersatisfaction #customerengagementtools

Bring your 5-star in-person shopping experience to the digital realm with ease! Create the perfect consultation using video chat – an easy-to-use tool that delivers memorable experiences boosts AOV, and enhances customer satisfaction. 💻✨ Groupe Clarins UK is just one of our many clients transforming customer service with Vee24's innovative solutions. #VirtualConsultations #VideoChat #CustomerExperience #AOV

Vee24 Named Top Live Chat Software for Customer Engagement by Tekpon, an online SaaS marketplace and review platform to help people find and purchase the right software. Read more about Vee24, Tepkon, and Customer Engagement: https://lnkd.in/eSHAbTs7 #livechat #videochat #customerengagement

The goal is to create a consistent, unified experience for the customer, regardless of the channel they choose to interact with. 💻 Incorporating video chat into your omnichannel strategy can significantly enhance customer support. 💡 https://lnkd.in/eKSeTFjN ?utm_source=linkedin&utm_medium=social&utm_campaign=blog&utm_content=omnichannel_customer_support #omnichannel #customersupport #digitaltransformation

Happy 4th of July from all of us at Vee24. Have a safe and wonderful holiday! #IndependenceDay #FourthOfJuly

Cobrowsing looks and feels great for the customer experience, but what tangible benefits does it bring to your business? 💡 Here are 6 key benefits that all businesses strive to achieve and it can be made easy with cobrowse. SWIPE TO LEARN! #cobrowse #cobrowsing #customerexperience

Happy July! 🎉 Catch up with Vee24 in our latest newsletter! Dive into deeper insights on cobrowsing and discover how the automotive industry is digitizing the buying journey with video chat and more! 🚗💬 #newsletter #customerengagementplatform #videochat #cobrowse

AI Overload: The Good, the Bad, and the Ugly Impact on Customer Experience. Discover how companies rely on artificial intelligence for managing customer interactions. Yet, like any powerful tool, AI walks a fine line between being productive and counterproductive — and sometimes, it misses the mark. Read and Learn More here 🔗 : https://lnkd.in/e4Frpp6q #ai #chatbots #customerengagement #customerexperience

🌟 Elevate Your Customer Support with Cobrowsing and Video Chat! 🌟 Cobrowsing with video chat transforms customer support by providing real-time, visual assistance. Here's why it matters: 🔍 Boost First Call Resolutions: Resolve issues faster with face-to-face conversations, reducing follow-ups and escalations. ⏱️ Reduce Handling Time: Improved first-call resolutions lead to a 20% reduction in average handling time (Aberdeen Group). 💰 Drive Sales and Conversion Rates: Personalized assistance increases conversion rates and enables upselling opportunities. Read to learn more 🔗 : https://lnkd.in/dyu7WWvh #cobrowse #videochat #customerengagement