Insider.

Insider.

Software Development

The #1 platform for individualized, cross-channel customer experiences.

About us

Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS). Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US. Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.

Website
https://useinsider.com/
Industry
Software Development
Company size
1,001-5,000 employees
Type
Public Company
Founded
2012
Specialties
Online Marketing, Predictive Analytics, Web Personalization, E-commerce, Mobile Platforms, and Omnichannel marketing

Products

Locations

Employees at Insider.

Updates

  • View organization page for Insider., graphic

    101,941 followers

    🔥🔓 Insider unlocks $200M USD CARR on #IWD2024 🔓🔥 How did we do it: 🏔️ Build a platform that anticipates and solves marketers’ biggest challenges and frustrations - before they even arise 🤖 Deliver against the most aggressive product and #AI roadmaps to be a first-mover, always incorporating the latest tech and capabilities ❤️ “Love customer problems” to deliver the ultimate vendor experience Demand for Insider is growing as marketers prioritize customer experience as the single most important value driver and the key to retaining customers and earning their loyalty. Announcing this milestone on #InternationalWomensDay is even more significant. As one of the few woman-founded, 70% women-led, and predominantly women-owned SaaS unicorn companies, we’ve unlocked a milestone few reach. Thank you, Nasdaq, for celebrating with us. Happy #IWD to all outstanding women in CX and beyond! Find out more: https://bit.ly/3TeLYvg Become part of the journey — We’re #hiring everywhere 👇

  • View organization page for Insider., graphic

    101,941 followers

    We had an incredible time at the NYC eCommerce Summit!  🗽🏙 🚀 Thank you to everyone who visited our booth; we connected with industry leaders, shared insights, and explored the latest innovations shaping the # e-commerce landscape. 💡 Our Global President, Meyar Sheik, led a session on ‘Modernizing & Consolidating Your Tech Stack to Deliver Personalized Customer Journeys,’ which sparked insightful discussions and inspired our interactions with industry leaders at the event. If you missed the session or didn't get a chance to meet our team at the event, you can discover how Insider can help enhance your team's productivity and efficiency, driving more revenue and growth here > https://bit.ly/3W4CFQT   Until next time! 👋 Retail Summits

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  • View organization page for Insider., graphic

    101,941 followers

    At Insider, we're lucky to have some of the world's most creative and passionate team members. 🥰   Meet Arjun A. Kumar, Insider's Regional Sales Director for North America. Arjun has been with the Insider sales team for 2+ years, but his work is not his only passion. In fact, in his free time, Arjun is an aspiring home chef 👨🍳 Get to know Arjun more with the "2 truths and 1 lie" game.   📍 Arjun is a fitness enthusiast and usually does Barry's Bootcamp 4-5x per week 📍 Arjun can speak up to 5 languages and is fluent in three - English, Hindi, and Punjabi 📍 Arjun spent his bachelor party on a boat for a week, even though he couldn't swim Who will be the first to guess the lie? 🕵️ Comments down below 👇 #MeetTheInsiders #BehindTheScenes

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  • View organization page for Insider., graphic

    101,941 followers

    Migrating from one solution to another *is* possible with minimal effort, zero downtime, and a speedy time to value. At Insider, we are proud to offer the fastest integration compared to any other solution…did we mention it’s been independently verified? It’s just one of the reasons why marketing teams at one-third of Fortune 500 companies trust Insider to power their #CustomerExperience. We’ve been named the #1 Leader in the Gartner® Magic Quadrant™ for #Personalization Engines for the third consecutive year. Find out why more brands are making the #SwitchtoInsider > https://bit.ly/3xAbzYy #GartnerMKTG

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  • View organization page for Insider., graphic

    101,941 followers

    Decathlon switched to Insider. 🏆 What if we could play sports and protect the planet at the same time? 🌍 Decathlon, where the love for sports meets a deep commitment to sustainability. ♻️ From reducing carbon footprints to promoting eco-design, they're redefining the game for a greener future. At Insider, we’re #ProudToPartner with Decathlon as they're making sports accessible to all while respecting people and the planet. Learn why the world’s biggest brands chose Insider > https://bit.ly/4cA1Dx9 #PoweredByInsider

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  • View organization page for Insider., graphic

    101,941 followers

    Marketing teams today face immense pressure to do more with less. So, how can #AI boost efficiency and productivity without losing that crucial human touch that truly connects with customers? Join us on July 2nd at 11:00 AM for a webinar titled "Beyond the Hype: Practical Gen AI Use Cases for Modern Marketers” with Insider’s Digital Growth Expert, Emily Maddox. During the webinar, Emily will dive into practical, immediately applicable AI use cases, including: 🔹 Boosting marketing effectiveness by over 60% 🔹 Using AI to enhance #CustomerRetention 🔹 Sending the right message to the right customer at the right time 🔹 Making your CRM more accountable with AI Discover the new challenges and opportunities AI brings to marketing. Save your spot now 👉  https://bit.ly/3VB6fMw #GenerativeAI

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  • View organization page for Insider., graphic

    101,941 followers

    Quem está inscrito nas notícias e atualizações da Insider, já sabe que no dia 4 de julho promoveremos mais uma edição do Uplift 👀🚀 Nesta edição, vamos antecipar as principais estratégias e práticas para a Black Friday; Afinal, nunca é cedo demais para se preparar para uma das principais datas anuais do varejo mundial. Para tanto, reunimos um time incrível de palestrantes que irão compartilhar seus insights, aprendizados e experiências em tópicos como CRO, CRM, Whatsapp Commerce e muito mais: ⭐ Anderson Nakandakare Gonçalves, da Cacau ShowDavi Frate, da caaqui ⭐ Jairo Ramalho, da Samsung ElectronicsTatiana Amaral, da AramisThiago Neves, da Bluez.Vivian Zwir Wertheimer, do Grupo Casas Bahia Não dá pra perder, né!? O Uplift é um evento exclusivo e com vagas limitadas. Faça sua pré-inscrição aqui >> https://bit.ly/3XttLOh

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  • View organization page for Insider., graphic

    101,941 followers

    🚀 We're thrilled to announce that Insider is a Showcase Sponsor at the NYC eCommerce Summit! 🗽🏙 📆 Join us on Thursday, June 27 at 12:20 PM for our session on ‘Modernizing & Consolidating Your Tech Stack to Deliver Personalized Customer Journeys’ by our Global President, Meyar Sheik. 📍 Visit our table in the expo area to experience a demo and discover firsthand how Insider can enhance your team's productivity and efficiency, driving revenue and growth. We look forward to connecting, sharing insights, and discussing the future of the industry with leaders and professionals. 🛍️ #NYCeCommerceSummit Retail Summits

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  • View organization page for Insider., graphic

    101,941 followers

    “Switching vendors is a risky business”. 🎲 But it shouldn’t be. Migrating from one solution to another *is* possible with minimal effort, zero downtime, and a speedy time to value. At Insider, we are independently verified to offer the fastest time to value compared to any other solution. It’s just one of the reasons why marketing teams at one-third of Fortune 500 companies trust Insider to power their #CustomerExperience. That's just one of the reasons why we’ve been named the #1 Leader in the Gartner® Magic Quadrant™ for #Personalization Engines for the third consecutive year. Find out why more brands are making the #SwitchtoInsider > https://lnkd.in/dRH9QH25

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Funding

Insider. 8 total rounds

Last Round

Series unknown

US$ 105.0M

See more info on crunchbase