Congratulations to our SuperSummit pop quiz winners! You win $100 gift vouchers for being the first ten to provide correct answers. Check your registered email for the prize money! How will you be using them? Let us know in the comments! #supersummit #popquiz #Virtualsummit
SuperOps
Software Development
Claymont, Delaware 33,688 followers
The AI-powered PSA-RMM platform, designed for fast-growing MSPs.
About us
SuperOps.ai is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps.ai is packed with all the features that a modern MSP needs, including project management and IT documentation.
- Website
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https://superops.com/
External link for SuperOps
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Claymont, Delaware
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Remote Monitoring and Management Software
Locations
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Primary
2093, Philadelphia Pike,
Claymont, Delaware 19703, US
Employees at SuperOps
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Damo V.
Product & Engineering Leader | Driving AI & IT Innovation
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Ritesh Rathi
VP-Engineering at SuperOps , ex-Zoho
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Jayanthan Swamy
Product Manager- 0 to 1 | B2B SaaS | ITSM |Martech
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Adam W Nelson
Helping MSPs and IT teams overcome IT challenges with the right tools and resources, and deliver world-class IT support.
Updates
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🎉 Fun Friday at SuperOps was a day of adventure! We started with a thrilling scavenger hunt, eagerly hunting for clues and piecing them together. 🕵️♂️ Each discovery brought more excitement, laughter, and team spirit. The joy of running around and solving challenges made it an unforgettable day. Here's to many more fun-filled Fridays! 🏃♀️ #SuperOps #FunFriday #TeamBuilding
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Over 80% of the 250 MSPs we surveyed find time tracking extremely important to their billing and pricing decisions. However, over 54% don’t track time accurately and ballpark it instead, which prevents them from measuring and improving their operational efficiency. In our webinar, "Building an MSP Efficiency Feedback Loop: Tips and Tools," we'll show you how you can build a well-oiled efficiency machine with an intuitive system that lets MSPs track time accurately, easily. Register here: https://zurl.co/dGLU #msp #mspcommunity ##webinar #insights Akhilesh Subramanian Nishevitha Ramamoorthy
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Too many related tickets? Merge them! 🔨 Keep context, ditch the clutter and work like a boss with SuperOps. #tipthursday #msp #mspcommunity #IT #tech #tickets #superops
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🚨Can an IT Crisis be a Marketing Opportunity? 🚨 The CrowdStrike outage showed us how chaotic an IT crisis can get when it spills out from the IT channel into the rest of the world. A crisis such as this may seem like the wrong time to think about marketing, but an MSP business owner needs to think of his customers and his business. As MSP marketing expert Paul Green says in this timely blog post exclusively for SuperOps, an IT crisis is a unique opportunity to showcase to your clients why your service matters. He shares 3 clear opportunities that an MSP can leverage that will not just help the business, but also ensure the client feels supported. Find out what these opportunities are here 👉 https://zurl.co/sBdr 👈 #ITCrises #MarketingTips #ClientCare #MediaExpert #LeadGeneration #MSPMarketing
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🚀 SuperSummit Virtual 2024 - the biggest online event in the Channel! 🚀 🔹 1000+ MSPs 🔹 Community Conversations 🔹 Innovative Keynotes 🔹 Expert Panels & Workshops 🔹 Global Networking 🔹 Exclusive Insights Catch all the action, insights, and inspiration in our video! 🌟 #SuperSummitVirtual #TechInnovation #GlobalNetworking #MSP #MSPCommunity #IT #Tech Juan Fernandez Nancy Henriquez Richard Tubb Diana Giles ☁️ ErickSimpson.com, Carolyn April Wes Spencer Michelle Ragusa-McBain,
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🔔 Hear, hear! Our most comprehensive report on MSP efficiency is now available for download! Discover insights from 250 MSPs on: 🔗 Technician utilization benchmarks based on revenue and managed endpoints. 🔗 Time-tracking practices and tools for operational efficiency. 🔗 Strategies to enhance billing accuracy, client efficiency, and profitability. Download now - https://zurl.co/j2LH #MSP #MSPCommunity #report #ebook #MSPefficiency #freedownload
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Calling all MSP Owners for our upcoming AMA with Thomas Rechtien, CPCC, ACC ! Discover how to unlock your leadership potential and drive your MSP to success. Join us on August 8th at 10:00 AM EST / 3:00 PM BST. Don’t miss out! JOIN NOW - https://zurl.co/2AjM #MSP #Leadership #AMA
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Thank you so much for your kind words Amy Luby! We're happy to hear that you enjoyed the event and found it informative and fun. It's always a pleasure working with you, and your contributions truly added value to the session. We strive to create impactful and enjoyable experiences, and it's rewarding to know we succeeded. Looking forward to collaborating with you again in the future!
Don't miss our Community Keynote session starting now! Join 15+ MSP experts as they share their magic moments, turning points, and hard-earned lessons. From growth challenges to success secrets, this session is packed with insights you can't afford to miss! LIVE now - https://zurl.co/V34G #SuperSummitVirtual #ITChannel #CommunityKeynote #MSP #ExpertInsights #JoinNow Juan Fernandez Nancy Henriquez Richard Tubb
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🔴 MSPs, are you guilty of these 13 alarming, but preventable, time-wasters?Download our free ebook and stop the madness! Ebook Link - https://zurl.co/kfS9 #MSP #MSPCommunity #IT #Tech #ebook #download #free