We're thrilled to announce our $24M Series B funding! Rocketlane is revolutionizing client project delivery and PSA with our innovative all-in-one platform. We're addressing critical market challenges through innovative solutions in client delivery experience, project governance, budgeting, resourcing, insights, delivery operations, and beyond while achieving rapid growth. Oh and what good is a big announcement from us if we aren’t rapping about it? Thank you to our incredible customers, partners, and investors for your support. This one's for you! Learn more: https://lnkd.in/gxB72KGd Srikrishnan Ganesan Vignesh Girishankar Deepak Bala Rahul Sridhar Karthig Saravanan #Rocketlane #SeriesB #FundingAnnouncement #Startup #TechNews #ClientDelivery #PSASoftware #Innovation #RapSong
Rocketlane
Software Development
Walnut, California 27,804 followers
Professional Services and Onboarding software for modern teams
About us
Rocketlane is a purpose-built customer onboarding and PSA platform that accelerates time-to-value and improves project profitability and predictability. It unifies projects, people, and finances to help you collaborate with customers and deliver projects on time, and on budget. For more information, visit: www.rocketlane.com
- Website
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https://www.rocketlane.com/
External link for Rocketlane
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Walnut, California
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Customer Success, Customer Onboarding, Project Management, Professional Services, and Software Implementation
Products
Rocketlane
Project Management Software
Rocketlane is a purpose-built platform for customer onboarding, implementation, and professional services automation. Modern businesses such as Clari, Mixmax, GoCardless, and nCloud Integrators use Rocketlane to improve project predictability and profitability, shorten time-to-value, and elevate the customer experience. Rocketlane combines project management, document collaboration, and communication into one tightly-knit experience. The built-in resource management, time tracking, portfolio management, budgeting, and business intelligence help you run projects according to set budgets and timelines. Use Rocketlane to impress your customers, hold them accountable throughout their journey with you, create repeatable playbooks, forecast demand efficiently, get on-demand visibility into projects and customer sentiments, and increase the productivity of your teams.
Locations
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Primary
Walnut, California, US
Employees at Rocketlane
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Rao Adavikolanu
CMO | GTM Advisor | Investor | ex Pilot.com, Clarizen, Apttus, Intacct, Alteryx
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Priya Ramachandran
Investor (Operator turned VC), Advisor, GTM Strategy & Operations Leader
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Sameer Brij Verma
Investor <> Entrepreneur <> Operator
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Srikrishnan Ganesan
#1 Customer onboarding, PSA, and project delivery software. Rocketlane is a purpose-built project collaboration and PSA tool for implementation…
Updates
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Project success is as much a function of culture as it is of anything else. We spoke to 🤖 Alex Scholz 💸, former Partner Enablement leader at Freshworks, where he revealed the hidden influence of cultural nuances on project execution and customer onboarding. Alex, with his extensive global experience, he shares invaluable insights on: - The role of culture in business communication and collaboration - Best practices for project managers in multi-geography environments - Strategies for managing global go-lives effectively - Key aspects of successful project kickoffs and execution Understand how to navigate cultural barriers, build trust within your team, and communicate effectively with diverse stakeholders. Learn more here: https://lnkd.in/gsYjWnnt #ProjectManagement #CustomerOnboarding #CulturalAwareness #GlobalProjects #Freshworks #Rocketlane
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Is your customer onboarding process as effective as you’d like it to be? In this episode of The Launch Station, CS veteran Jan Young delved into why accountability is essential from onboarding to product adoption. Jan shared valuable insights on setting expectations, keeping the momentum, and building strong customer partnerships through accountability. Here’s what you’ll learn: - How to define accountability during onboarding - Strategies to ensure customer engagement - Best practices for working with external partners Tune in now: https://lnkd.in/gwVJntSb #CustomerSuccess #Onboarding #Accountability #Leadership #Podcast #Rocketlane
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Can Scrum be used to improve onboarding? Absolutely. Jasmine Reynolds is a huge advocate for using Scrum techniques to improve customer onboarding experiences and shared some of them with us at Propel24. For more actionable insights on running onboarding and professional services teams, get a copy of our latest Ideabook. Link: https://lnkd.in/gc2SB6bR
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What’s the one thing that can guarantee long-term client success? It’s having a shorter time-to-value than your competitors. Much like how Amazon relentlessly focused on slashing delivery times in their early days, PS leaders would do well to accelerate time-to-value for their clients. Join our CEO, Srikrishnan Ganesan, and Greg Daines, CEO at ChurnRX, as they provide clear, actionable tips for decreasing time to value. Link: https://lnkd.in/g-yDGYiu
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Building a professional services team is a surefire way to unlock new revenue streams. That being said, it can be a bit daunting. This is where it helps to begin with an automation-first approach in mind, and we put together a guide to identifying and implementing PS automation tools within your company. Read the full guide: https://lnkd.in/g9S895jT #PSASoftware #ProfessionalServices #BusinessOptimization #ProjectManagement
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How do you build a services business indexed for scale and efficiency? By learning how to productize your services. Running a services business is a deeply complex undertaking, as the final output cannot be standardized and distributed in the same way to all your customers. It requires systems and processes that can accommodate custom requests, WITHOUT compromising on speed of delivery. Our mission at Rocketlane is to democratize the playbook for services delivery, and in that vein, we assembled hard-won learnings from over 40 industry veterans on the art and science of running a services business. From incorporating AI in customer onboarding to leveraging product thinking in professional services, we’ve got it all. Get your copy here: https://lnkd.in/gxbCf9Gw #Rocketlane #ProfessionalServices #ResourceManagement #ProjectManagement #BusinessEfficiency #ServiceDelivery
Propel24 Ideabook for Onboarding & Client Project Delivery
rocketlane.com
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Think you know what it takes to excel as a Chief Customer Officer (CCO)? Think again. In our latest blog post, Rod Cherkas, renowned strategy consultant and advisor, reveals the essential strategies and skills every aspiring CCO needs. Discover how to: - Optimize key metrics and manage delivery costs - Enhance efficiency with user academies and webinars - Build a comprehensive resource repository - Utilize tools like ChatGPT effectively - Implement strategic segmentation for differentiated experiences Unlock the full potential of your role and elevate your customer success game. Dive into Rod's expert insights and transform your approach today: Read: https://lnkd.in/g_9kxs9B #Leadership #CustomerSuccess #CCO #ProfessionalGrowth #Strategy
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If you are considering a role in #CustomerSuccess, #CustomerOnboarding, and #ProfessionalServices, explore Preflight's job board. Join us to connect directly with hiring managers and expand your network! Apply to join: preflight.cx 1. Showpad is looking for a Senior Consultant / Technical Account Manager. Location: Boston, Chicago, Ref: https://lnkd.in/gNCNN6N9 2. 1Password is looking for a Manager, Customer Onboarding Location: United States Ref: https://lnkd.in/gwKpRgpQ 3. Neocase is looking for a Customer Success Manager Location: United States Ref: https://lnkd.in/gHX4GrPe 4. SQUIRE is looking for an Onboarding Specialist Location: United States Ref: https://lnkd.in/g8gVr7A5 5. Bluesight is looking for a Customer Success Manager Location: United States Ref: https://lnkd.in/gTZZhKbz 6. OpenAI is looking for a Customer Success Manager, Majors Location: San Francisco, CA Ref: https://lnkd.in/giMxSYPK 7. Handle.com is looking for a Director of Customer Success Location: United States Ref: https://lnkd.in/gfF2aV97 8. Quickbase is looking for a Head of Customer Success Operations Location: United States Ref: https://lnkd.in/gB4Cgvfx 9. ZoomInfo is looking for a Senior Manager, Customer Success Location: Waltham, MA Ref: https://lnkd.in/gpPpDUbx 10. Worklyn IT is looking for a Director of Customer Success Location: Denver, CO Ref: https://lnkd.in/gmnQqFd7 11. Genesys is looking for a Senior Director, Customer Success Location: North Carolina, United States Ref: https://lnkd.in/gR83gJYa 12. Stripe is looking for a Manager, Professional Services Location: United States Ref: https://lnkd.in/gnukmx4K 13. Iterable is looking for a Manager, Professional Services Location: United States Ref: https://lnkd.in/gfV_SnPc 14. Addepar is looking for a Client Success Manager Location: San Diego, CA Ref: https://lnkd.in/gAqkN4u7 15. Accela is looking for a Customer Success Manager Location: United States Ref: https://lnkd.in/gV5AiQUX #Hiring #CustomerSuccess #CustomerOnboarding #SaaS
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Is your customer onboarding team struggling to tame the chaos? Maybe it’s time to do a ‘Reverse Demo’, and get your customers to demo your product right back to you. That’s actually something we do at Rocketlane. Hear it from Vishnu Prasad, Head of Solutions and Onboarding at Rocketlane, as he reveals how we do onboarding: He covers: • The four-pillar approach to onboarding success • Early warning signs of potential customer churn • Tactics to keep your CS team's morale high • Pointers on making implementations profitable Given that our initial claim to fame was building onboarding software, we figured it would only make sense to share how we approach onboarding internally. Read: https://lnkd.in/gnms7upN #CustomerOnboarding #SaaS #CustomerSuccess #BusinessGrowth
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